Tori and Meghan are fantastic! Took us on with short notice and Meghan was a trooper. Took us…read morethrough the snow to see several houses and was finding us more. You can't find a better resource in the area. I recommend Tori to you without reservation.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.

Alex helped us find our first home in Albany, NY. As new home buyers, there was a lot we needed to…read morelearn about the process and the Albany market. Alex patiently walked us through every step. He was honest, reliable, quick to respond to us, and best of all, an expert in the Albany market. He knew what was available, understood what we wanted, and helped guide us to the best property for our budget and needs. We could not have been more pleased to work with him. I would recommend him to anyone buying a home in the Albany area.

Alex and his team of associates were an excellent choice when purchasing a house; they made an…read moreotherwise frustrating process seamless. He had just the right combination of patience and perseverance when we were faced with a time crunch. We couldn't be happier with our choices, both our home and our realtor.

Hello, former librarian here who loves libraries! I often try to seek out a library to visit when I…read moretravel. I noticed that this branch of the Troy Public Library was near the area I was exploring, so I walked in and was surprised at the historic building - it's very unique, but a bit crowded. I was greeted right away by friendly and smiling librarians - love that. I had fun looking at the new books section, and I did use the restroom (you need a key from the desk to access it). This library doesn't seem like a spot you could really hang out and work or read for hours, but it had a good selection of new books and a small children's area.

This building is beautiful, and there is a great history about it on the library's Wikipedia page…read more Unfortunately, the day I visited, some work has been going on outside, so the exterior isn't quite visible at the moment. But the interior is quite interesting, even better that it's a library! It might take a nice stroll through to get the lay of the land. Rest rooms might be a bottleneck, some of the ones on the upper floor are currently closed, and you need the key from the front desk to use the ones on the ground floor. I'm also very glad that this library is part of my local library system. As much as I enjoy going to the library in my town, I'd certainly make the trip over to Troy to read and do stuff here.

Our heat was off when I woke up this morning. I used Yelp to find someone to help. I called DuPree…read moreand left a message. I got a return call within about 20 minutes, and Zay stopped by on his trip between appointment. He found the problem and fixed it within 30 minutes and explained how the system had failed. Great service and a really nice guy!

DuPree Heating and Cooling responded to my message immediately. He diagnosed and repaired the…read moreproblem with my boiler at a reasonable price. Zay is knowledgeable and honest. I will use him for all my hvac needs in the future.

Writing this because I just recommended Holbrook to a friend and I was shocked I'd not done a…read morereview, we LOVE Holbrook Heating and Air Conditioning! The new furnace they installed 7 or 8 years ago, works perfectly and we loved their integrity, so much, we have had them for the Air Conditioning, too! In a past life (50 years ago), I worked with Air Conditioning and know that we get what we pay for... the gas furnace we purchased from Holbrook was their top line and we could not be more pleased! Thank you, Holbrook, you're the best!

A few years ago when I was caregiver for my father 24/7 I hired Fancher's a local Heating & A/C co…read more to fix collapsed baffles to the 2 north bedrooms . They spliced the areas with cut pieces but did not work. I scheduled a tune up with Holbrook thru a Home Depot tune up offer and told them the previous attempt by Fancher to fix the problem didn't work. . . I am 82 years old I was a design contractor and built this house. Central AC had two bedrooms with no air due to collapsed baffles . I wanted two lengths of new baffles distributed from the transfer center in the attic to the two bedrooms. Hollbrook came for a inspection, evaluated the situation and said I would need x amount of length of baffle and will schedule app't. I did not think that was enough length of baffle the mechanic quoted for replacing the lengths of baffle I figured needed so I called to ask Holbrook to ask the repair person if she had ordered enough baffle to cover the length of reaching 2 bedrooms, later told me yes she is sure. On June 11 After 1 1/2 hr of work charged me $348.00 said she spliced in 2 new runs to the bedrooms, I don't recall her checking the bedrooms for air flow. That evening I discovered there was no difference in air flow but the same as before. I called Holbrook and told them and sent another repair man, who agreed there was no sufficient air flow so he tried to make a temporary adjustment to the collapsed pieced extension baffles. He checked and found they were not producing any more air than before, Holbrook said they would order an additional amount of baffle mat'l based on the latest repair man's estimate of additional baffle needed to "refix" the ongoing problem. @ 190.00 per hr plus materials. This has been over 2 months of the hottest humid summer nights without A/C and I have had Cardiac surgery and I needed to have my A/C working. My street was being repaved so we had to reschedule to a later date. They scheduled the job and after hours of redoing most of the previous work the repairman added baffle lengths to the additional collapsed areas by splicing them to open up the airways. This attempt was supposed to have fixed the problem. When it was all done before issuing a bill I asked the boss to subtract the charge of the the previous work that failed to fix the problem and charge me the amount based on the time and materials of this re-do. After arguing awhile the boss agreed to take a small percentage off the charge of the first attempt to fix the problem........Really? ......... The remainder of the failed attempt cost plus the new charges totaled over $1,000 .......... .....Now here is the result .........It doesn't work any better, still not much air to the bedrooms. I asked that the amount to be charged on the scheduled new fix on 8/14 2025 will be minus the $348 I paid for the 1/1/2 hr work performed which did not work and has to be done over and paid only after checked and working properly...or a full refund of $348 which is more than fair considering I had to sleep in the hot stuffy bedrooms with cardiac vascular health issues for over 2 months. Honest and humble apology would also be in order since I will not pursue in any manner legally or by media to discredit Holbrook's reputation, however I will post a factual review of my experience with Holbrook. With sincere respect, however they show no consideration for my knowledge of the method I wanted it to be done, instead ended up in this expensive lengthy "botch" job. Conclusion: I feel although the work was earnestly done, 1st, it wasn't performed in the way I wanted it therefore by only splicing the collapsed portions were not successful as done before as I explained to them. 2nd: The temporary fix didn't even tie me over, and 3rd: The final extensive day of re doing and adding new lengths of baffle didn't produce much more results. That is much to pay for poor results. The repairman said he understood but the manager bypassed my intelligence by supporting the valid protocol of the method of all they did which was not the way to properly fix the problem since I was the contract builder and know exactly how the AC lines were distributed and the proper fix would be to replace the baffle lengths from the central distribution center separately to the two bedrooms, also I wanted the water condensation buildup evaluated for further replacement to prevent further leaks which wasn't considered. In conclusion I was definitely treated as I was an old man to be intimidated by a superior, all knowing intelligence to be taken for granted and not be considered for any worth except for determined and demand for payment. I was charged an incredible amount of money for an over excessive amount of work which was basically the same method the job by Fancher performed and didn't work instead of the way I suggested to repair by replacing two new baffle lines in the first place which would have done the job efficiently and successfully for less.

From start to finish, they were great. Like others mentioned they take care of all the paperwork…read more The designers and engineers and installers were incredibly knowledgeable, and they knew how to work with my local town to get permits and everything. The app is great too. Very happy and significantly reduced our energy bill. If the Trump Administration hadn't eliminated the Inflation Reduction Act, I was ready to install an even larger array. I can't imagine how many jobs that one decision he made has destroyed. It's the most anti-business and anti-American thing I've ever seen.

Installation was fine...we had an issue that was caused by squirrels getting underneath the panels…read morethat cost us an additional $10,000.00 to repair. We monitor our usage through Solar Edge, but that is not working. Have sent emails to company owner- NO RESPONSE...called several numbers to ask about Solar edge monignoring- NO RESPONSE- was switched around to numbers thst rang off the hook- NO RESPONSE.....the customer service contacts have been made over the past couple of months. The person we had dealt with for years apparently left, and we have not been able to talk to anyone . So, customer service stinks! Be careful!

Giving a solid middle of the road rating based on a move out cleaning we recently had done. I had…read morenever used a cleaning company previously, so I posed a question asking for recommendations in one of the mom groups on Facebook. A couple of folks recommended Kavalla Clean, and there are ample reviews online, so I thought they would be a reliable choice. I was in contact initially via facebook, and scheduled the cleaning over the phone with Chris' wife. The day before our cleaning was scheduled, I asked if we could push it back a couple of hours as we still had some packing to do, and they were very accommodating. On the day of the cleaning, Chris called to let me know he was on the way, and I would say from start to finish the entire process took almost 2.5 hours. He and Rachel were both very friendly and easy to work with. I didn't examine the job that they did prior to making payment, but total cost came to $240, since they charge an hourly rate of $50 per person, per hour, and had two people doing the cleaning. I did leave a tip as well, as I'm honestly not sure what proper protocol is. When they left, I did a brief walk through of the house to see how it looked, and overall everything looked shiny and clean. I did notice a couple things right away though - the wall next to our shower still had visible dust on it, which I think probably should have been wiped, and the door leading outside had not been touched at all. This was where they had their coats hung up though, so I think that may have just slipped their mind. I was specifically looking to see how clean the floors and baseboards were and those both looked great. Fast forward a couple of days to our closing, and while my husband was finishing emptying some odds and ends in the basement, he noticed several other things that didn't appear to be touched. He noticed that the dust on one of the bedroom ceiling fans was still visible, and there was some dust visible around one of the doorways, the granite vanity top in the bathroom didn't appear to be cleaned well, nor the mirror over the vanity. Since our house was completely empty upstairs, one would think this would be a fairly easy job in terms of cleaning everything as there wasn't any clutter or furniture to work around. I was definitely happy that I didn't have to worry about doing a thorough cleaning prior to leaving and I think we left the house in a very nice, clean condition, but I think in this case the cost for us wasn't completely justified or necessary. Definitely a learning experience for sure. Going forward, we will most likely utilize a cleaning company that charges a flat rate rather than a per hour cost.

Chris with Kavalla clean did an awesome job! For sure my only carpet cleaning company to use from…read morehere on out! Super honest, friendly, and hard working! It was a commercial high traffic restaurant that is nearly impossible to get perfect and he did! Thanks Kavalla Clean! I look forward to using your company again in the future.

DO NOT LIVE HERE IF YOU EVER WANT PEACE AND QUIET…read more I left my last review a week ago, maybe? Knowing that I was moving out in less than a month, I was trying to give this place credit for what it does right. This whole apartment building, and probably most of the newly built apartments around here (eg Starbuck Island) are the same - flashy insides and poor building quality with NO SOUND PROOFING. When you live in Troy, I think you have to expect a little bit of residual city noise from outside (cars, drunk people yelling, etc.), but a properly built apartment should mitigate any noise you might hear coming from your fellow tenants. Given how many units are in this building, that should be non-negotiable. The thing is, when you come to look at this apartment, all you see is the shiny countertops and the deep sink and the brand new gym - you won't experience the detrimental lack of soundproofing until you've already signed the lease and have moved it. By then, it's too late. I cannot wait time get out of here - I am absolutely at the end of my fuse with this place. The property manager at the "Towers on the Hudson" apartments has said that a lot of people are moving out of "The News" apartments and many of those people are moving to the Towers, because it's cheaper and there's actually little to no noise transferred between units. It may not be as "flashy", but it's nice for the money and the area and the peace and quiet is 100% worth a minor downgrade in interior design.

The complex is new and the apartments have just been delivered with new appliances, bathroom and…read morekitchen. Prices are easily 30% higher than similar apartments in the same area. Also the exposure to the noise (at least on my side) has been a huge inconvenience. I relocated from NYC and this apartment is by far the nosiest I have ever lived in. If you want to be woken up by police cars, fire engines, trucks and loud vehicles, move here. Unfortunately the windows do not block the noise appropriately.