Patrina was extremely helpful in advising me on which winter tires to get. She even went so far as…read moreto check if a cheaper model was still in stock, rather than just charging me for a more expensive one. I appreciated the honesty and the extra effort! The other employees I interacted with were pleasant as well. Be aware that they don't have tap to pay card terminals. They have to enter the card number in manually. I received a printout detailing when I should return to check on the torque and alignment and such. Their free checks and roadside assistance are great perks. Very pleasant experience even for someone who knows little about cars.

They wouldn't put my regular tires back on because they had patches. The next tire place did it,…read moresaid they were fine. It was as though they were pressuring me to buy tires. Will never go back. If your buying tires make sure you look at the date of the new tires. Tire Rubber ages even when they are not on a car.

At one time I would have left a 5 start. Not any longer. Last time I was there they messed up so…read morebad I had to have it finished else where. When you charge $120 per hour and tell me. "no, sorry we can not check your spare tire air pressure. because that is how we keep costs down. We are done! (You would think for the one minuet it would take they would).. Never again will we bay a car or have any work done here!

If you want your vehicle properly maintained then go here. They are kind, upfront, and offer…read moremilitary discount. They did a tranny service for my 2016 GLC300 the next day! Talk about customer service. I had to drive to Maine in two days so they accommodated me! Thank you so much for that. They also got the parts from the dealership and got me fair pricing and quick service! Dropped it off and walked to DD and had coffee and a bagel while I waited. This is my go to spot for all my vehicles every fall when I'm up in the Lake George area. Integrity and quality is what carriage is all about. Please go here for any mechanical needs and if you are looking for a new car!

My wife and I stopped at The Tire Warehouse as a tire on my truck developed a fast leak (seems…read morethere had been screw in my tire and it popped out in the boonies of the Adirondacks...). I pumped the tire up to 40 lbs and headed South on I-87 from the place I first noticed it low, and in 38 minutes exactly, the TPMS reported it low again. I could hear it leaking , so I put more air in, and high tailed it to the first tire shop I could find. Two nice ladies in a Sunoco station told me that The Tire Warehouse 3/4 of a mile down the road would get me fixed up. I pulled in, they wrote me up, quoted me $18.95 for a plug (cheap as it is twice that in MD where I live and was traveling back to). The guy who was working that task had a string plug in and all the tires topped to 40 lbs, to include the spare, in a bout 20 minutes. When I went in to settle-up, the gentleman behind the counter wouldn't let me pay, said just have a nice safe trip back home. I have to say, this kind of service is rare now-a-days, and people like this deserve your business. Hell, when my General Grabbers wear out in 20K miles, I might just drive 5 hours there to get them to replace the darn things! They took what could have been a disaster of many hours and a VERY late arrival back home, into a very positive experience.

Called my car "already broken". Had me talk to and take care of the tech directly about a tire…read morereplacement. I asked the tech a question if he was okay with it, and then was berated by the owner saying I pulled a quick one when he said I was taking care of the tech directly.

Was victim to the deep thaw of the Adirondack's and my vehicle ended up chassis deep in mud…read more Through my USAA roadside assistance I was connected to Interstate towing. I received a call from the driver, Jake, within minutes. Truck was on scene within 30 minutes (we are in north country,) and my vehicle was out and driving within minutes. Excellent, speedy service and friendly driver. While I hope not to need them again, would happily use Interstate again.

On 8/11/2024 I was returning home to western MA from Lake Champlain. I was towing my boat and got 2…read moreflat tires. After our first tow company notified us an hour later they wouldn't be able to make it for 5-6 hours, Dylan showed up within an hour and got us to Mavis Tire in Queensbury. He got us there in time for them to swap out both tires and get us back on the road before they closed at 5 p.m. I cannot say enough about the responsiveness and professionalism of both businesses. Keep up the great work!

Have brought my vehicles to Mervs for over a decade. Honest and great service. Just a side note:…read moreMervs does not sell tires. Its a separate business run by someone else that sells the tires.

He's a fair guy that doesn't take any crap. You have to be willing to be a bit flexible and…read moreaccommodating. He treats me well and is very fair. Don't expect to get your car in and out today; even an inspection will not be until next week. He always has a friend or two hanging around in the garage. He's quiet but thorough and great with cars. It's easy to get a "eff you buddy " vibe from him, but that's not who he is if you're willing to wait a couple days to get in.

I went to have a new muffler that I brought installed and not only was it installed in record time,…read moreit was cheaper than expected and they fixed the light on in my dashboard for my airbag, without having to be asked! I'm beyond impressed with this place and will be going for repairing my 2011 corolla from now on. Thank you for your help!!!

So our 2017 Jeep GC overheated 2 days ago(05/14/26). I found Auto Fix online, and contacted them…read moreimmediately. Made arrangements to bring it in the following day. Did that. Explained my situation and was told it could be done right away. Got an estimate of over $700, and even though I knew that was a bit on the high side for the job, I agreed to have it done. Not even 2 hours later, I got a call from them, that the job was done. $60 for a gallon of coolant/antifreeze, and I had just paid $25 for a gallon of recommended coolant. Of which, one gallon in, one gallon out. that's when I figured it was more than likely the waterpump. And, for the sake of an hour and a half, I got charged $240 for labor. At just over 2 hours worth of labor, how much are they charging for it? Seems like $120-$150/hour. And for a job that barely took an hour and a half, Hmmm!! Anyway, happy that they got my vehicle in immediately, but not happy with their pricing. 20 years ago, I could have done this job myself for well less than 1/2 of that. But considering I'm now in my 60's, just don't have what it takes(tools, facility, or physical condition to do it anymore. Never again. Tired of being legally robbed.

Few weeks ago, my car was on the fritz. The alarm kept going off, the sensors were all over the…read moreplace and I didn't need to have my alarm going off every 20 minutes. Dealerships were unavailable for an appointment and Firestone came through at the last moment when we called. We brought Herbie in, they took a look and advised that the key fobs are the issue and they most likely needed to be replaced. The manager was extremely professional and took care of us without charging us for their time. We were not expecting to not be charged because to me, time is money, and we were very appreciative for their help at the last minute on a Friday afternoon. We've always popped into this location for inspections and minor repairs and always had the best service. Thank you so much.

I learned long ago to never bring a vehicle here for any meaningful mechanical work. However it was…read morea Saturday and I needed tires. Adirondack sold to mavis so I figured what the heck. The alignment is so bad my wheel needs to be turned 45 degrees to go straight. It's just comical at this point. I updated to add a photo of the wheels only a couple Months after install. ABSOLUTE WORST JOB OF ALL TIME. Please don't ever go here. I am convinced the only positive reviews were incentivized. This place should have 2 stars at best

On a trip an d my rear tires were in worse shape than I thought. They were able to set me up,…read morequickly, and get me back on the road. I asked about the fronts and they said I had some more miles on them still...they could have lied to try to make an additional sale but didn't. Would use them again.

The gal at the desk is always so friendly , knowledgeable and great at multitasking…read more Happy it's open on Sunday. Very efficient crew!!!

The guy who answered the phone amd helped us through our car trouble crisis while on vacation in…read moreLake George, was a tool bag! Made it difficult to execute our unexpected car repair while we were trying to get home safely!

No clue how to find their web site, every time you click on the address it redirects you to Fenix…read moreparts and they do not even LIST half of the cars out there so you can't find what you need. I typed in the jbap.com address and web browser just sat there and could not find it.... No clue what is going on or how you find their web site but it would seem it is not on internet....