Terrible business with even worse customer service. They list parts for sale on ebay (in my case the ebay listing said they had over 10 available), and then a day after the ebay order is placed, they cancel the order and say the item is out of stock. I placed a phone call to their "customer service" department and explained my disappointment in this buying experience. The woman who answered my call couldn't have cared any less, and when I said this type of buying experience could lead me to give negative feedback, she replied (and this is a direct quote) "Awesome, go right ahead". I'll let you decide if this is the type of company you want to do business with. read more

iRobot had me send my Roomba to CoreCentric for repair. The Roomba wasn't working properly, but it WAS working. First, they didn't give me a shipping option. They used UPS ground service. I'm on the west coast, so the shipping both ways took weeks. Second, when I called them to ask what was wrong with my Roomba, I got an automated message that I'd have to leave a message and they'd call me back. They never called. Third, when I finally got my Roomba back, it didn't work at all! So not only did they fail to fix it, they broke it. I was on the phone with iRobot, but they can't fix whatever the new problem is. Finally, when I tried to call CoreCentric to get a solution, I got the same non-response as I got the first time. This is a horrible company and I wouldn't use them for anything. They charged me $150 for the repair, which I probably won't be able to get back without suing them. If I could give negative stars, I would. read more

Core Centric repaired my Thermador oven control board and the oven is back in service. The whole experience was 'frictionless'. The person who initially answered the phone carefully explained what I needed to do. I mailed my boards in, they were quickly repaired and sent back to me. I have run all the oven modes and they all work again. Saved me from having to shop and pay for an entirely new appliance. Only one review from me but this sure seems like a competently run business. read more

CoreCentric Solutions saved my latest estate sale purchase -- At a recent estate sale, my husband and I came across a beautiful stainless steel Kitchenaid refrigerator that we just couldn't pass up and at $475, we quickly made an offer! But, before we could pick it up the next morning; the homeowner discovered that evaporator motor wasn't working, so he refunded us our money and we had the refrigerator delivered to our home! Fast forward: After replacing the evaporator motor, auger motor, and inverter box -- about $400 in parts... We started hearing a beeping sound from the rear of the refrigerator! Instant panic! I went on YouTube, Google, and other sites trying to learn more about this beeping sound -- and I found that my control board was the issue! The bad news was that the part was no longer being made and I was pretty much out of luck! So here, I have this refrigerator that we've spent a lot of time, money and energy on in need of another part that can not be replaced! But, I didn't give up -- I kept searching and came across a couple of blog sites that recommended CoreCentric Solutions! I researched the company and viewed their YouTube video... I took the risk and shipped them my part on a Friday... Due to a holiday, they received it on Tuesday. They processed my payment the same day and I received a shipping text alert from FedEx the same day! Talk about fast service and shipping! I received my part... Installed it myself... And voila... My refrigerator fired up and I was all smiles! If I or anyone I know has any issues with their appliances, CoreCentrics Solutions will definitely be referred! read more

CoreCentric Solutions - Kitchenaid Control Board Part Number 2307028 - Appliances & Repair Near Me - Carol Stream, Illinois

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This company is awesome! Our ovens Electric range controller had a melt down and the board was not available anymore. Shipped them the board and they rebuilt it and I had it in my hands in one week! read more

Corecentric saved the day! Just days before Thanksgiving our Kenmore oven motherboard bit the dust. The part wasn't available anywhere at any price, new, used or refurbished. My local appliance repair guy said he had used Corecentric for years with 100% results. I shipped the part overnight (Post Office failed to deliver) and I thought I was hosed as I didn't have much leeway to Thanksgiving. Corcentric turned the part around in a day (I happily had paid up for expedited service and overnight delivery back) and I got the part in time to cook the Turkey in our oven. The part popped back in and works fabulously. Super thankful we can get more life out of our oven with a quick repair of the motherboard. Thanks Corecentric! read more

Top Notch Company! It's very easy to recommend CoreCentric Solutions to anyone that is looking to replace an appliance control board. My double ovens were close to 20 years old and Core Centric Solution was still able to rebuild the control board. I mailed them my old control board and I received a rebuilt fully functional board in just a few days. My ovens are now working great again! read more

I guess they are a good company but sure would be nice if they tested boards before they just rebuild them. Had they tested mine they would have discovered there was nothing wrong with it and could have saved me a bunch of money. They say they rebuilt it but I have MANY photos of it that make me think otherwise. Wife and daughter are ill and money is not in abundance. Again, it would be nice if a company looked out for you instead of just fill it and bill it attitude this place seems to have. Customer service person was very unsympathetic. Too bad this place has a monopoly on GE board repair..... read more