I called Seaside Crawl Space for a quote and Nick Luzak, the owner, came out and did an inspection…read moreof our crawl space and explained the issues that he found and what could be done to resolve them. We had some significant mold on the joists under our home and during the winter months with the heat pump running our floors were ice cold. We received an estimate from Nicole Luzak, and she was our point of contact through the process. They sent a crew of five personnel, Matt-Melvin-Yorman-Zach-Mark, that worked under our home for three days. The crew cleaned all the debris and other materials from under the house, abated all the mold underneath with a cleaner and fungicide, sealed the space, insulated the space, put down a vapor barrier, and installed a dehumidifier. The crew worked diligently each day, kept their worksite clean, and communicated well with us each day regarding their progress. The crew boss, Matt, reached out to me about our Wifi for the dehumidifier and let me know that we needed to contact our internet provider to split the 5 GHz and 2.4 GHz service so that we could connect up; it was quite helpful. We received a follow up email from Nicole after the work was completed to give us the service manuals and materials relevant to the install. Great communication and high-quality service. Highly recommend. I included a before and after photo of the space.

Exceptional work on my new construction home. Transparent, timely, and flawless results from a…read moregreat crew.

These guys are great! They understand the difficulty we are having due to the emergency and do…read moreeverything to make it easy for us. They explained that they would perform the water mitigation and put us in contact with a restoration contractor. That worked perfectly. Their equipment was in our condo until they had completely dried it out. Restoration was anticlimactic. Through the process, Esther kept me up to date on everything that was happening -- she is a jewel. I can't say enough about the technicians and the concern they showed for my condo. I give C&B my highest recommendation.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

From the office to the finished job we were happy with their service. Professional and thorough…read more Ocean Pine Md.

Austin came to my house to provide an estimate for my crawl space (I'm selling my house and the…read moreinspector reported moisture, etc. during his inspection). Austin was prompt, professional, and most of all, had INTEGRITY! He told me straight up that there was zero evidence of ground water intrusion and advised me what I needed to do to fix the problem myself if I wanted to do that (he also provided me with a written estimate should I opt to have him do the work). I can't say enough about how much I appreciate Austin and would absolutely use/recommend him should I need to have additional work done in the future.

United made it right! Thank you taking time to respond and address my concerns. United was help me…read moreunderstand the situation and bring peace.

A friend used United Restoration to repair their condo unit in Ocean City, MD after their HVAC…read moredrain backed up and flooded, despite being recently serviced. The repairs turned out great, and it looks like it never happened. The reason for my positive review is that we were impressed with the quality of the repairs and wanted to know which subcontractor ultimately fixed the HVAC. I spoke with Cathy at United Restoration who helpfully provided me the information even though they weren't going to be directly benefitting from the referral. I hope to never be in a situation where I need disaster recovery, but if I do United Restoration is the company to call.

Rip Tide Restoration is a most professional service business…read more All the staff are wonderful to work with. Karen in office was most polite and knowledgeable. Will recommend . Sue

amazing service from an i credibly friendly staff! if you're…read morelooking to get any restoration where you live, this is the only place to go!

I subcontracted AMS to work in the house of one of my clients. Louis, the business owner, was…read moreextremely clean, very professional, knowledgeable in his field, and kept true to his pricing. I recommend AMS Restoration!

Louis and his team did an incredible job repairing my home's water damage and during their work,…read morethey uncovered dangerous mold that was also removed. They were professional, clean, neat and left the room looking brand new. Thank you, again, AMS Restoration!

On 12 October 2022, I terminated the Restoration Group services due to their unprofessionalism,…read moreunresponsive, constant delays, and the fact that one of their workers committed theft, stealing my wedding ring set from my home. I returned to my Delaware residence the week of 10-14 October 2022, specifically because Roxanne Murray stated that the Restoration Group would have all the renovation work completed within 4 days. She stated this to my daughter the week before, when they worked for 2 of the 4 days. Therefore, they would need only 2 days to complete the work during the week of 10-14 October. My daughter advised Ms. Murray that the workers could come to work on any day Monday through Thursday (10-13 October). Roxanne subsequently informed my daughter that the workers could not come to finish up until Wednesday and Thursday (12 & 13 October), despite originally stating to my daughter that they would come on Monday and Tuesday. I was never given a time when the workers would arrive. My daughter informed me that the workers had previously arrived at approximately 8:00 am, so I opened the garage door as I was expecting them to arrive on Wednesday, 12 October. When they had not arrived by 9:30 am, I called Ms. Murray, who advised me that they were coming but did not know when or what they would be working on that day. I called back at approximately 11:15 am because they had still not showed up. At this point, Ms. Murray stated she did not know when or even if they were coming. When I informed her that I had an appointment at 3:00 pm, she stated that I had already agreed to be available all day, as if I was expected to wait until the end of the day and hope the workers showed up. At this point, I called back and informed Ms. Murray that the services were no longer needed and that I would hire someone else to finish the work. This incident is consistent with previous behaviors demonstrating their unprofessionalism and lack of reliability, such as: * Frequently did not show up when Ms. Murray said they would; * Workers lied and said nobody was home, but they failed to knock on the door (September 2022) and did not show up the next day even after Mr. Murray said they would; * Ms. Murray failed to provide itemized reports/comparison of material costs, despite my repeated requests; * I received an invoice on September 6, 2022, for $4,830 due by September 21, 2022, before they had even started any work; * Scott (Project Manager) failed to show up on several occasions, and Ms. Murray could not provide a reason for the no-shows; * Ms. Murray aggressively informed me that she did not receive several emails from me despite referencing the contents of those emails to my daughter to include my email objection, dated September 25, to pay $4830 for work not even started; * No one from the company followed up with me after I reported to them that my ring had been stolen while their crew was working in my house; and * Ms. Murray and Alexis Vickers made several false statements during a telephone conversation on September 29, 2022.

We had a water leak in our small hall bathroom and we called this company; they charged 4300.00 to…read moredry out a half sheet of plywood on the floor; though insurance paid i still feel this was a severe case of price gouging. We paid for the plumber and removed the vinyl flooring ourselves; all they did was dry the area out; no mold or anything like that, just about 1/2 sheet plywood that needed to be dried before we put flooring back down. They kept telling us that it needed to be drier (below 16%) and for 2 days that number didn't change, finally had to call them and have them remove their equipment. We wrote our insurance company about our disagreement, do yourself and don't call this company; they will rip you off. We also removed the drywall.

excellent service and the tile looked brand new when they finished! I was extremely impressed!read more

These gentlemen are wonderful! They've cleaned my condo twice, and their attention to detail is…read moreimpressive. They even got an old stain out of a dining room chair that I'd tried repeatedly to get. They're kind, thoughtful, and hard-working. I can't recommend them highly enough.