First person to come, Scott Sabo, was very helpful and considerate. He informed me that he would…read morebe on military duty and would not be available for a few weeks. In the meantime, calls showed up on my caller ID from a Joshua Curtis. I called him back thinking I was returning a call from an acquaintance. He said he was from Paul Davis. He called a number of times thereafter, but left no messages, ever. Then I got an email, to quote: "Hello Allen, Thomas We value our relationship and service to our customers and we want to improve every day. We ask that you take just a few minutes to give us your sincere opinion about your experience with us. Sorry to hear that you didn't choose to proceed with us to perform your project! Based on your initial experience with us, how likely are you to recommend Paul Davis Restoration to a friend or colleague?" I then called Paul Davis and said I wasn't aware that I had not chosen to proceed with them. Ultimately, we set up an appointment for Friday August 8 at 9:00 AM. They showed up at 8:00 AM. I am still asleep as I have medical problems. They left phone messages saying they were there. When I returned the call shortly before 9:00 AM, I reached a voice mail. Left a message call was returned. They denied appointment was set for 9:00, saying they said between 8:00 and 9:00. I voiced my displeasure with the entire process of dealing with Paul Davis, whereupon I was told they would NOT work with me, as we were not a "good fit". The fault is entirely theirs and I told them I would give them a lousy review, Here it is. I would not recommend them and in fact would discourage anyone from using them for restoration services.

Hernan and his team did a fantastic job helping us during a difficult time. From the moment Hernan…read morecame to our house, we were filled with confidence in his knowledge and experience. He provided a calm and comforting experience to an unexpected situation. We truly appreciate and are so glad Hernan was there to help us!!

I would not recommend this business…read more I had an active leak in my condo on a Saturday afternoon, with water coming through the ceiling and into a hardwired smoke detector. The alarm was going off, my property manager's emergency line was not answering, and the condo association's published emergency number was invalid. I eventually called the non-emergency fire station because I was concerned about water in the smoke detector and whether it could affect the building's alarm/sprinkler system. Hours later, around 10:30 PM, I received a call from someone who described himself as calling from an "emergency line." In that moment, I assumed he was connected to the property manager, condo association, or emergency response, and I started explaining the situation because I thought help had finally arrived. Instead, after a gut feeling something was "off", I discovered that he had gotten my name from fire department dispatch information and was contacting me to solicit business. Even after I told him I did not appreciate being called at 10:30 at night with him claiming to respond to my emergency call, he demanded the names of the property manager and property owner. That is wildly inappropriate. An active leak involving water damage and a smoke detector is not a marketing opportunity. Using emergency-response information and vague "emergency line" language to get someone on the phone during an active crisis is misleading and predatory. I would never hire or recommend someone who conducts business this way. I didn't trust this guy after just a few minutes on the phone with him, I definitely wouldn't let him in my house.

One of the worst companies to deal with. The insurance company had suggested them and I used them…read morefor water damage that occurred in my house. they were punctual in coming to the place. But after couple of days they stated that they need testing to be done and charged 1500$ for it, which wasn't approved by the insurance. I have called this company and tried to reach out to Julian atleast 10 times over the last 3 weeks. And his team mentions that he is in a meeting and will call back. But so far he has been unresponsive to any of the calls. Julian Rodriguez | Regional Branch Manager ServiceMaster Restoration Services - Mid-Atlantic E: jrodriguez@smrestore.net I will highly advise that you work with a different restoration company as they keep on adding different cost and expecting the insurance company will either ways pay for it. If the insurance company denies that cost will roll over to you all. VERY unprofessional dealing with them so far.

Update: Paul Davis came a week and a half after ripping out our floors to install. They got done…read morefor the day and said, by the way we ran out of flooring because we didn't order enough. They let us know they figured this out the week before but didn't bother to tell us. Then it took them another three weeks to get the rest of the flooring. It's laughable that they claim my husband and I were misaligned. We were not, it's another lie and attempt to avoid accountability. It's also funny that they are pretending the owners care because I called corporate and the owners were supposed to call us and never bothered. Basically this company avoids talking to you so they can lie about what happened. They then did damage and said things were broken before and they would send pictures to prove it. We never received the pictures and all the sudden they agreed to fix it. Incompetent liars.

DO NOT RECOMMEND. They did work on our roof and it was fine for a some time. The leak was not…read morefixed, they never did a water test, and did not care to find where the leak is coming from. The ceiling has gotten worse and they are nowhere to be found. Very dishonest and money hungry people. As soon as they got their money, they disappeared. Paul Davis Restoration to "restore" our home.

Amazing service! Maria and Mayeli are truly an amazing dup that get !*it done! Period! No…read morecomplaints here. Just praises. Thank you girls!

This was my first time getting a cleaning service and I'm thrilled! Mayeli and Maria were thorough…read moreand efficient, and the price was $100 under what other businesses quoted me. I got a deep clean of my house and it's something I plan to get again in the future!

We love these guys! This is our second time using JSIII Moving (used them 10 years ago) and when we…read morehad to move things from our house to storage in preparation for the sale, I knew who to call. Brian, Q and Anthony were great. They were prompt, professional and careful. They were so polite and helpful. If you have a move, don't hestiate to contact JSIII Moving.

Used this moving company back in 2022 and it was my best decision that year lol…read more They were professional, punctual, SPEEDY, and well equipped. They moved my 1bed loft condo on the second floor into a two bedroom apartment on the second floor in 1.5 hour! Provided the truck and placed everything where I wanted it all for an affordable rate. HIGHLY RECOMMEND

I never expected to come home from a business trip to a massive sewage backup in my home. Judging…read moreby the damage and horrible smell it was at least 3-4 days old. Needless to say after calming down a bit I call 911 Restoration of PG County. I met Jay and his team. Jay answered all my questions even the ones I asked multiple times with a smile on his face. He took the time to explain to me what technology he was using and what for. The work they did was precise and they literally made sure not one speck of drywall dust from demo as well as all odor was removed from my home that I thought I would never get back to what it was before I left on my trip! Thank you everyone at 911 Restoration!

Jay and his team are true caring and compassionate during your time of crisis. They are very…read moreprofessional and knowledgeable! I highly recommend this company. I feel safe knowing if a disaster ever hits my home Jay and his team will be there to restore my property!

Elegant Floor Services has been exceptional from start to finish. After a water leak, I contacted…read morethem after hours to see if they could repair a section of my LVP flooring that was hastily removed. After two months of maneuvering around the damaged area, I was exhausted. The next day, Elegant Floor Services promptly reached out to me via phone, email, and text message. I spoke with Joe, who was very courteous and attentive to my concerns, providing valuable insights. We scheduled an estimate for two days later. Joe arrived promptly and demonstrated honesty and expertise when assessing the condition of my flooring and providing recommendations. He never tried to upsell me and thoroughly explained the process. I received my estimate the same day and called on Monday morning to book my appointment. Evan efficiently informed me of the installation timeline, and I scheduled an appointment for that Friday. The team arrived within the provided timeframe and were both polite and efficient. They took the time to assess the area before starting and answered all my questions. They cleaned up after themselves, leaving my floors looking amazing. Although I did not catch their names, I am extremely pleased with their work. I highly recommend Elegant Floor Services and will definitely use them again in the future. Thank you so much!

Elegant Floor Services installed My Lvp flooring in 3 rooms. They showed up on time, finished the…read morejob in 1 day. They were very professional and I would recommend them 100% for any flooring needs.

I mentioned needing to get my carpet cleaned to a close friend and she immediately recommended I…read moreget in touch with Universal Cleaning Carpet & Floor Care! And I'm so glad I did!! I was lucky enough to get an appointment scheduled for the same day & this gave me peace of mind! A lot of attention was put on the parts of the carpet that needed additional TLC. Jerome did an amazing job at getting the carpet much improved from how it started! I will definitely be a repeat customer! 10/10 recommend!!

With absolutely no notice these hard working dedicated entrepreneurs pulled off a miracle. We have…read moredogs, kids and just installed new carpet to sell our home. My once beautiful sofa looked dingy and did not fit with the upgrades we made. Delight about the work and how much time was spent pulling dirt out of each cushion. Excellence from beginning to end. I feel a lot better hanging onto things where we can; they made it look new.