Worse place to work for! This company was much more effective and productive when Mike Perrish was…read morein charge. The current owner, Aaron, which was Mike's son in law, tends to take the authoritarian approach when "managing" the business. He is irrational and lacks knowledge of the business/industry entirely! I would recommend looking else where for work, as the owner lacks empathy and doesn't care to produce a positive working environment.

We have been paying monthly for All Safe at least 30 years. We were in London and got a call that…read morethe alarm was going off. No fire department, no police and no call from All Safe.I called All Safe and told them I had a housesitter with an infant and asked for their help. They told me the phone line was disconnected and the backup radio was outdated. We had no security at all. I begged for someone to turn the alarm off. They said they'd send someone tomorrow. I asked my husband to talk to Aaron, who said he was the owner, over the phone. Aaron slammed the phone down and hung up on my husband. We've switched to a competitor which is much better and half as expensive. BEWARE even if you're already an All Safe customer!

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

I contracted with Steve to install security cameras on my home. His communications with me as a…read morecustomer was spot on perfect. He shows up on time, every time. He and his crew did a great job during the installation. Steve worked diligently to fine tune the system with all the devices being used. A good company to do business with.

I have been using Steve for AV and Camera security systems since 2013…read more He is diligent and detail oriented to the nth degree, and a great communicator. A rare combination indeed.

We called late on Wednesday afternoon to ask for help relocating a sprinkler head due to…read morerenovations taking place in a home we recently purchased. We needed it done ASAP. After I sent over a video to show the scope of the work, Miguel called me back and explained that the sprinkler would actually no longer be needed. They came over the very next day by 8:15 am to cap off the sprinkler. Job done! Very efficient, professional and helpful.

I initially asked for help with a suspected leak in sprinkler system. Central Coast investigated…read morethis thoroughly and flushed thru the water in the fire sprinkler system and replaced the rusty bell outside - they were very friendly and efficient - I will certainly be calling them again if I need my sprinklers looked at or serviced.

Very responsive and helpful. Professional and timely availability. Made the appointment for the…read moremorning and he came on time. Very competitive price also!

We needed someone to install a security system and fire alarms after we purchased our new home…read more Lynn was fantastic; he has a wealth of knowledge, was responsive and did a thorough inspection before giving us a quote. The quote was reasonably priced, and he is a lovely man to work with. I highly recommend giving him a call.

Absolutely garbage. Went in asking for equipment they advertised online, she assured me several…read moretimes that it was the correct equipment, only in the end for it to be the first generation refurbished model which she didn't disclose and clearly not the pods they have online. Customer care is no help, their business model won't last long.

If I could give a negative star review, I would. When I first visited the store, the young man who…read morehelped me was very nice and seemed to know what he was doing. When I started having issues with download speed and high latency, I tried to deal with it online but was rebuffed because my order (dropping home phone service) was "pending." What transpired was hours of dealing with people who did not speak English or understand how to deal with problems. Finally, I got someone to close out the "pending" ticket, clearing the way for me to request a service call. I tried online, through non-English speakers, AI chatbots, and a series of what appeared to be chatter in India, but got disconnected and received no help. I returned to the store and was told that the problem was probably with my equipment (previously checked out by a Certified IT Specialist at my expense) and when I told the guy that was not the case and showed him the logs from Xfinity's own system (wildly fluctuating latency and speed, dropped connections, etc.), he simply waived me off and told me there was nothing he could do. He suggested I go home and use my remote to schedule a service call. Since I'd already tried that without success, I asked if there was any charge to cancel service. His response was even more disrespectful and he was joined by a group of apparent sales guys standing around looking at their phones, who started making mocking noises about me complaining. When I tried to get their names, they told me to leave the store, so I took a picture of the rudest one. He then tried to grab my phone and got very hostile. It is unfortunately true that Comcast/Xfinity has a monopoly to provide fiber internet in Carmel, but the company isn't helped by being associated with clowns like these guys. I'm now forced to choose between lousy Comcast service or switching to Starlink and further enriching Dr. Evil, with the likelihood that Starlink will be just as bad as Comcast.

We contacted First Alarm to add 3 services to our home. They worked in an efficient and timely…read moremanner and the two technicians we worked with had good knowledge of their products and explained very clearly what they were going to do and taught us how to use the various products. Such as, remote access, what to do in an emergency, etc. Very pleased.

I am remodeling my condo and plan to install a security alarm system. The First Alarm salesman was…read morewonderful and took time to be sure I understood what was to be done. Then he gave me the most ridiculous contract I have ever, ever seen. The font size is 6 point, 1/16 of an inch! Then as a Docusign, it becomes a little fuzzy and is even more illegible. First Alarm, having such little respect for their customers regarding their contract, sets up a huge red flag for me. This is the second time ever that I have posted a complaint on anyone, but this is absurd. Lynn

Pinnacle Technology Group is as good as it gets. They are always there for us and take care of all…read moreof our computer/network/security needs. Over 5 years working together and look forward to the next 5. Thank you Pinnacle Technology!

From the owner: Our aim is to provide small, medium, and large businesses with the IT support services, support,…read moreand maintenance solutions they need to become industry leaders. We focus on economically viable plans that fit your budget requirements. All staff includes certified developers, programming and customer service professionals who aim to provide you with the best IT support services.