I have been coming to this gym for the past two years... and safe to say they've definitley had…read moretheir ups and downs. Most recently, this past year, they probably got some change in management, because the place has been amazing! I come here even for the boxing conditioning classes every week and never had a problem with the trainers. When it comes to injuries and fixing my sciatica, an issue I have had over the past five years, I recommend seeing Hope. UFC Fit definitely takes pride in hiring passionate and considerate trainers. Hope has done nothing but ensure that my priorities are met and always takes the time to hear me out and make me feel a lot better! As for their customer service, I always go to Chris for an issue, one of the operations manager of the gym. I have had concerns this past year in regards to the cleanliness of the establishment and he has always made sure my needs are met. And if anyone is interested in getting a membership, Chris is the man to go to! Love this gym and would never imagine myself switching!

Absolutely repulsive! Came here for a free trial and after one lap around the facility, I was too…read moregrossed out to even work out. Garbage, empty water bottles, and paper towels were scattered all over the weight room floor. The floor looks like it has never been mopped before and there is also visible dirt and dust everywhere on the mats. The women's locker room was also disgusting; I opened a locker to find an unidentifiable chalk/ salt looking substance scattered all over the locker! Too dirty to even leave my things in the locker. Also, there is a very limited selection of free weights less than 15 lbs

Nice temperature. Brand spanking new machines. Great facilities. Friendly staff (sometimes a little…read morescummy with membership plans but it's a public chain gym oh well).

This is the best gym around. I go to another gym, but I always am coming back , the staff the desk…read morecheck-in. They're always happy and ready to serve. I love the exercising classes that Roe ! Don't know the name of the staff at the desk, but every single one of them are amazing and they make the best shakes

I have been a member here several years and have watched it get worse over time. The pool seems to…read morealways be closed, same with the hot tub. Now the sauna is closed to rebuild. I mentioned to Ryan that these are the 3 things I like to use and would like some sort of discount until fixed. He told me no and to go use another LA Fitness. He showed no concern whatsoever for my complaints and seemed bothered to be pulled away from his friends/coworkers that he was chatting with. As far as the gym, it is very dirty with the locker room being the worst. The locker room had a very bad odor for several months. It may not be the gym as much as the manager Ryan that needs fixing. That is no way to run a company.

Marvin is a knowledgeable and professional trainer at LA Fitness. He's motivating, supportive, and…read moretruly committed to helping his clients reach their fitness goals.

This is a shout out for the following Spa 23 staffers that go over and above helping me get fit!!…read morePatty Jen Bnana Brooks Jan Smith

I was at Spa23 for 4-5 months as I had to shift to focus on low impact workouts. They offer classes…read moreand have a swimming pool which was what I was looking for. Their membership is high if you compare it to other places in the area that offer the same exact, and even better, classes - at the time I joined, I did not know the Wayne Community Center offered those, and I wish I had because they charge 50% less than Spa23 and have amazing trainers. In all honesty, I'm disappointed at how they handled my last billing. I had decided to set up personal training sessions with a trainer named Ricky, I trusted him and my mistake was not asking questions when we sat down to sign the contract, however, as an employee, he should've made sure I understood what I was signing - he did not explain what his rates were, nor how much I'd be billed for the month, so they billed me $212! I had already moved and canceled my membership with them, but they still billed my account. The person that reached out to me to explain the situation was nice, but no resolution was given - I'm now 45 minutes from Spa23, my money was never refunded, and credits for a different service can't be given. I know people who had gone to Spa23 and ended up leaving, both trainers and members, due to their dislike of it and how much of a "chain management" it had, but I truly didn't think I'd experience that firsthand.

I had such a great experience with F45 North Wayne! While staying in NJ for a few months, I decided…read moreto try out a class, having never done F45 before. The staff here was extremely welcoming and I was able to do a 7 day free trial before signing up for a membership. F45 has a few different membership options and offers student and military discount (same discount). The classes here are excellent! The atmosphere is extremely encouraging and it's nice to just walk in and have your (super efficient, 45 minute) workout planned for you. The trainers, especially Nicole and Leslie, have great energy, and overall this F45 has an awesome community feel. Even ending my membership when I left NJ was easy and painless. Highly recommend!

F45 was the first studio I tried out post-covid, and I was thrilled from the start. Leslie Tucker…read moreis an amazingly motivated trainer and coach, especially for those who are just getting started again after quarantine and want a real understanding on how their body actually works. I really like the how every station has a display to help keep your form up and you never have to worry about waiting for equipment. The student rate is a nice thing too. Needless to say, they're doing something right down at F45. Highly recommend stopping in.

Staff was great, but the people that go there do not wipe down the machines they use them workout…read moremachines and they sit there for hours. Texting on their phone would not recommend this gym. It's kind of grimy and dirty too.

I have been a Black Card member at Planet Fitness for a little over a year and was just charged my…read moreannual fee. Since I recently changed my membership to coverage through my insurance, I politely requested, as a courtesy, that the annual fee be refunded. When I attempted to resolve this matter, I asked to speak with the regional manager, Alfredo. Initially, I was repeatedly told by front desk staff that he was "in a meeting." When I was finally able to speak with him, he told me he could not help me. He refused to provide his business card, his last name, or his email address. When I asked for contact information for the general manager, he also refused to provide that information. As I attempted to escalate the issue, he laughingly added that if I filed a complaint, it would come back to him and it would still be at his discretion how to proceed. I was also told my membership could be canceled. Additionally, when I looked at the displayed business license and related information, I was told that if I took photos or wrote information down, I would be escorted out of the facility. I found this interaction extremely unprofessional and concerning. I was simply requesting a courtesy refund of a recently charged annual fee after transitioning to insurance coverage, and instead was met with resistance, lack of transparency, and what felt like intimidation.

Orange Theory has gotten me back on my fitness journey with their amazing coaches! They modify the…read moreworkout to whatever you're comfortable with and hype you up for the whole workout. Always a 10/10 workout at OTF Wayne!

I transitioned to OTF Wayne from my previous gym a few months ago - I needed a more affordable,…read moremore rigorous program. Needless to say, the rigor was not too big of an ask. I was intimidated at first but have come to deeply enjoy this gym. I've been a "light" runner for 20 years, but never truly enjoyed the process...until now. The OTF program and the Wayne coaches (Lucas, Enrico, Steven, Cara, Dan) are encouraging, fun, genuine and incredibly upbeat. Not only do I enjoy running, but I've experienced gains in my pace and my endurance that I have not experienced (as a runner) since I was much younger. This place is excellent, and I'm grateful that I tried something new.

I must say, working out with mike is the best investment you can make for your body. Not only is…read morethe gym always clean, mike provides you with water bottles, fresh towels, and snacks (if you need them). Feel free to make your own playlist and take over the gym because for that entire hour it is YOUR gym. Mike always makes you feel so comfortable but also pushes you. His dedication and commitment to you, and the gym is something you don't see at other places. I never regret going to one of his sessions.

Ok...session 4...holy sweat....the cardio boxing,sit ups, planks(ouch), crunches, upper cuts,…read moresequence 1212...it was a great work out...8 year nephew got involved too....feel great and kicking my friends on fitbit! Thanks Mike!!

To whom it may concern; We are founding members of the…read moreMontvale New Jersey Lifetime Fitness. We've have enjoyed the club for over 12 years. We know that we are paying a premium price/dues and felt that the facilities and service were worth it. However, things have changed over the past few years. The bottom line is that we are still paying premium prices, but no longer getting premium service. We used to refer all of our friends to this club, but in good conscience we no longer refer. The machines are not well maintained, and when one is taken out of service it can take 4 to 6 weeks to repair. A number of the TV 's around the club have faulty feeds so pictures are intermittent. Many of the screens on elliptical and treadmills do not work. This situation has gone on for over a year, and management has been informed many times over these issues. The club has oversold its membership so that parking is a problem. Aurora classes are always waitlisted. I utilize your personal training services weekly and most recently, I spoke to the General manager, Dominick Delli Paoli, about a situation that has persisted for years. I am referring to classes that take place in the middle of the exercise floor. The instructor, Micah, blasts the music so loudly that I can't even hear my personal trainer and the sound is so loud that it is offensive. She lowers the music when she is giving her group instruction and then returns to the blasting music. I've spoken to management during the year and nothing has changed. Yesterday, I went to Dominick's office to request that he has the music lowered. I was shocked by his response. When I explained my request, he replied,"I will not do that!" He was rude and dismissive. I am stunned that the General Manager of an upscale club be so rude to his members. He sat at his desk and did nothing. I went back to my personal training very upset to be treated so poorly. We would like nothing more than to see this club return to its former excellence, but it's hard to believe that could happen with this current general manager. Respectfully,

I rarely write reviews, which should tell you how compelled I feel to share our experience at Life…read moreTime Bergen County. We've been Life Time members for years and previously used another club where the staff were consistently friendly. I won't dwell on the facilities here--fees are high, amenities feel dated (though I know upgrades are underway), and comparable clubs in other high-cost areas offer more. That's not my main concern. My issue is the pattern of rude behavior at the front desk and the lack of awareness and follow-through from management. Most troubling, my child recalls being called "illegalist kid in the world" by someone wearing a Life Time jersey in the Kids Club. I reported this to both management and the Kids Club manager. There was no follow-up. My child stopped going for a while--especially disappointing since the Kids Club was a big reason we joined. I also notice a clear difference in how people are treated. We continue to go because it's convenient, not because I want to spend my hard-earned money where discriminatory behavior is tolerated or customer service concerns are ignored. For what it's worth, not all Life Time locations are like this--our experience at other clubs has been much better. I hope this feedback prompts meaningful action: acknowledge the complaint, follow up with families, train staff on respectful conduct, and ensure accountability. That's the standard members should be able to trust

Absolutely love this gym. The pool is so clean; the instructors are great. Aqua aerobics…read moreclasses are one of the best I have ever taken. Great workout. everything about this gym is superior. Varied classes too. Women can be comfortable here. The equipment is great. You have so many choices. Hours and classes are flexible for all. I highly recommend this gym.

From the owner: Exclusively all female fitness facility. Female staff, instructors and members…read more Membership includes group classes and amenities, such as sauna, pool and hot tub.