Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

Sally is a very helpful and friendly person to work with and Doug quickly took care of problems…read morethat needed to be fixed. Century 21 Liberty Homes always responded quickly to phone calls and emails. As a former tenant, I am very pleased with their services and would gladly work with them again.

Don't rent your property with this business! They don't care…read moreabout your homes or neighbors! They allow illegal businesses to operate in your homes! Manager is very rude and uncaring!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I have requested to use Title Guaranty Escrow Services a few times both for selling and purchasing…read morereal estate, and most recently for refinancing. TGES is very knowledgeable, professional and a pleasure to deal with, they gave me the assurance that all research on the history of my property has been accurately assessed, (through recordings). My title report was received within a couple of weeks of opening escrow, and with enough time to carefully review the details. They were great at communicating my file though every step of the way, and did an excellent job at tracking all documents received in a timely fashion for a successful closing.

TG is truly the best title and escrow company in Hawaii. I've been using them for over 20 years…read moreand they never fail me nor my clients. Their customer service is supreme. TG anticipates your needs and insure to remove the stress from their clients. The Mililani team of Jill K. Is exceptional!

Absolutely the best property management company I've used my entire life 21 years in Hawaii. I…read morerented from them for about 7 years and it was nothing less than stellar! I definitely recommend them.

absolutely awful management company. Their lease was not in compliance with state laws and they…read moretried to penalize me for it. Lawyers got involved and they realized they were in the wrong. I would never recommend to anyone to rent from these people.

I needed help searching for a place to live within a specific zip code/ price range/ bedroom amount…read moreand Kendall went above and beyond to help fulfill my house search. Not only is he quick at responding to emails but he also provided me with personalized links containing many different house options that met my standards. Kendall is a very reliable and kind person, I will most definitely be referring him to others. thank you so much Kendall, Jordann!

Kendall assisted with a issue in regards to his company with a tenant unresolved issue that was…read moremanaged by one of his team. He was a true professional and was super responsive to resolve the issue we had. Appreciated his communication and responsiveness and just felt bad we had to bring the issue to him instead of the actual unresponsive property manager. I fully recommend Kendall and appreciate what he does for his company. A true professional and his company is lucky to have him.

Sandy Takeda provides very reputable services. She has great business and realty acumen and…read moreknowledge, and her reputation and integrity is the highest that I have ever seen and a must in this business. Trustworthy, dependable, resourcefulness and more is what she provides to her clients.

Called, left a voicemail, no follow up ever received. Rental listings on the website are not…read moreaccurate based on filters, so be sure to read the individual descriptions in its entirety for helpful information. Lots of reasonably priced properties are available, but will your inquiry ever be answered? Not sure.

We couldn't be happier with Tricia! She went above and beyond to sell our townhouse quickly and at…read morea great price. Her communication, professionalism and attention to detail made the process go smoothly. Highly recommend!!