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    CORA Physical Therapy Regency

    3.3 (3 reviews)
    Closed 9:00 am - 6:00 pm

    Services - CORA Physical Therapy Regency

    Physical therapy

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    2 months ago

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    4 years ago

    The therapists at this location are great. They are really engaging and help you with your therapy goals.

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    6 years ago

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    Jacksonville Orthopaedic Institute - San Marco

    Jacksonville Orthopaedic Institute - San Marco

    3.5(89 reviews)
    6.6 miSouthbank, San Marco

    The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

    My colleague had a total hip replacement with Dr. Pujadas. While the surgery itself went well, her…read morepost-surgical follow-up was a terrible experience. When she went in to have her staples removed, a nurse/medical assistant named Hailey came in and roughly yanked her leg open, causing her immediate pain. This inappropriate handling resulted in a deep, bleeding hematoma at the surgical site. When confronted, Hailey admitted what she had done and said she was simply "in a bad mood" and "didn't want to be at work." Despite this shocking admission, she was only reprimanded and continues to work directly with patients. My colleague has tried to obtain an incident report from the office manager and filed a complaint with JOI Patient Relations, but has received no response from either. She is now left in pain, with a large hematoma requiring a second opinion and more out-of-pocket costs--while the clinic has not offered help or follow-up. We both work in healthcare and would never treat a patient this way, especially someone recovering from major surgery. The lack of accountability and patient safety oversight at JOI is deeply concerning.

    Photos
    Jacksonville Orthopaedic Institute - San Marco - Entrance

    Entrance

    Jacksonville Orthopaedic Institute - San Marco - Front entrance

    Front entrance

    Jacksonville Orthopaedic Institute - San Marco - Mirror in the way of elliptical And the young therapists around with no patients who were just chatting it up wouldn't move it

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    Mirror in the way of elliptical And the young therapists around with no patients who were just chatting it up wouldn't move it

    CORA Physical Therapy Regency - occupationaltherapy - Updated July 2026

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