My printer died.
I needed to print out my resume asap. I called them and they said I could email it to them and they would call when it was printed out. Long story short, can't do that.
So I took my laptop down to them. Andrew was working the desk.
We all know the difference between good and bad customer service. Andrew greeted me, asked me what I needed, then said he would be 10 min helping the other man in line before me. Perfect...thank you.
He was back in just a few with a thingy ma-bobber to put into my computer to save my resume to. He quickly printed out my resume on some fancy paper, all for the low price of $1.73 for 4 copies.
Thank you, Andrew. It is refreshing to have someone helpful and knowledgeable. You should get a raise. read more