I will let pictures of their work speak for itself…read more
If i could give zero stars I would.
These are my actual experiences and are reflective of my personal opinion. For the experiences of others, I will let you refer to the appropriate review platforms (ksl, Yelp, BBB, etc.)
We selected this Northern Exteriors (AKA Northern Gutters) based on their presentation of materials that they offered and their 5-star Google review that was highlighted during the initial meeting accompanied by the 5-star Google review prominently displayed on the advertising where I found their company in a monthly mailer.
The first attempt installing the siding that had to be removed after I informed Roberto that it was unacceptable. See photo
Second attempt, I had to ask the crew to stop working because the quality of workmanship was not satisfactory to me. I reached out to foreman, and they agreed that it was not up to their standards.
See pictures
Roberto told me they were going to bring in a new crew and that I would be happy with them.
At some point, during their 3rd attempt at installing the siding, a crew member said that I asked them to change out batten strips. I never requested this change and was sent a change order in the amount of $2500. I declined to sign as I did not request nor agree to these changes and their agreement states; "Prior to any changes of cost, the client will be notified."
Due to poor material handling, they had to completely repaint all the factory painted Hardy panels. After their painter had finished, I went out to inspect the work and he had spilled/splashed paint on large portion of our brand-new paver installation. I had to pay someone else over $2k to steam clean and reseal the pavers. The did offer to send "one of their guys" over to fix it but i declined due to how bad the project was going.
See pictures
On March 1st, Sam did reach out to discuss our disagreement on the change order. I told him I would send him pictures of the damage to our property and building caused by his crews, and we could discuss after he reviewed them. I sent him the email with the pictures of the issues, and he responded they he had received them on 3/8/2024. I have reached back out on 4/20/2024 and 5/6/2024 with no response.
See the pictures of the quality of workmanship that I sent to Sam as well as damage to existing materials (drip edges and roofing materials installed by someone else) caused by their crew during the siding and soffit installation.
See pictures
Fast forward to today, this is what the install looks like. It has gotten so bad that I will most likely be replacing all the chamclad material they installed.
See pictures
On September 17, 2024, the siding manufacturer, Chamclad responded to my email and stated the following Northern Exteriors work: (see picture of email)
The most disgusting and dishonest part of dealing with the owners of this company, is the fact that I emailed Kelcee on 1/11/2024 that I was sending via certified mail, the final payment due on the original contract in the amount of $8,611.43. Knowing this, Kelcee STILL filed a lien on our property on 1/12/2024 in the amount of $11,111.43, which was the amount due plus the $2500 change order in dispute.
As of 3/25/2026, the FULL LIEN IN THE AMOUNT OF $11,111.43 is still recorded on our property and the check for $8,611.43 was cashed on 1/25/2024!!!!!
Lastly: In addition to the grossly inaccurate amount on the lien which is still in place at the time of this review 3/25/2026 A YEAR LATER, in a letter from their lawyer dated 1/16/2024, Northern threatened to initiate foreclosure proceedings on our house unless we pay the disputed amount.
Choose your contractor wisely.
In further effort to contribute to a fair and well-informed marketplace based on my actual consumer experience and because this is an issue of public concern, this review will be amended as additional and true information becomes available.