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    3 years ago

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    Hospitality Wireless

    Hospitality Wireless

    (9 reviews)

    Hospitality is the best Internet I have ever had. They are courteous. They get back to you right…read moreaway. If there's a problem they let you know and just the way they handle their customer is amazing.

    Initially, this was a good company IMO. Daniel/owner was personable, always got back to me w/in a…read moreday or two, was always helpful. Even helped out on a Sunday afternoon when he didn't have to. I was impressed. A year & a half into a 2 year contract, things went downhill fast for remainder of contract due to: lack of follow up (several times), screwing up my billing, cutting off my auto pay, no internet for 8 days (I work from home!), not replying to ANY means of communication as I feared something happened to Daniel (hospital, jail, death), telling me when their internet is down, everyone's in town is - 100% not true (every time I had an outage - and there were quite a few, I'd ask my neighbor a few doors down yet they had service from another carrier), not returning phone calls, emails, or texts, lack of accountability, me reaching out repeatedly to get a credit for 8 days w/o service, leaving equipment on my property for over a month (I had to remind them to pick up), giving more than their required 60 day notice to end our 2 year contract yet received no confirmation... then billed me a month later to which I had to demand the money be returned immediately. A neighbor inquired about their services yet never signed up, still gets all the usual texts that customers get about outages, holiday greetings, etc. I still get these texts after I left. Daniel called me after service was restored after 8 day outage that was due to them turning off my autopay. Easy oversight to fix had anyone replied in 8 days of me reaching out. Over a month after our contract ended, I texted Daniel so we could talk. His tech Austin called, set a time for him to come get their equipment telling me Daniel would call me. After picking up equipment Austin asked if there was anything else he could do, I said "am I going to get to speak to Daniel?" he said "no, the contract is complete and will be closed out." Due to all that's transpired and how they ended it, I felt the need to share this.

    Bluespan

    Bluespan

    (6 reviews)

    Worked with Kelton over email to get information. He was quick and knowledgeable about the service…read morein my area. Installers were fast and worked hard to maintain aesthetics in install as well as getting the best possible signal. As for the service, I am getting what I am paying for on the dot. I have had some slow downs later in the evening, but I think it could be all of my Apple products doing their late night backups. During the day it has been flawless. If you are in rural Flag and dealing with DSL, cut the cable. Bluespan is MUCH better for speed, reliability, and customer service. I highly recommend them.

    Extremely happy customer for over 2 years…read more We had constant internet service during the record breaking 32" of snow in 17 hours in Feb 2019. BlueSpan is an outstanding and affordable internet service for Flagstaff residents. We pay less than $50 for a very constant and reliable internet at 10 mbps down and 2 up with pings under 80 for you gamers. We only need 5 mbps for HD streaming of Netflix, Hulu and Amazon. Why pay $100 with Suddenlink for excessive speeds or any amount to Centrury link for intermittent, unreliable 2 mbps. Customer service is personal, local and professional. Speak to caring and knowledgable reps here in AZ. They understand, follow up and genuinely care about serving you as a customer. If you are looking for an affordable and dependable internet service, give BlueSpan a try. You will be happy years later like me.

    DISH

    DISH

    (10 reviews)

    This dish network is no Help in a problem especially if you are disabled. Stay away from dis…read moreNetflix. Doesnt exit when you use it it just sticks on exit.

    We signed up with Dish to provide satellite tv service for my house and also for a 5th wheel…read moretrailer on the property that was owned by, and being lived in by a couple. The installation tech called the day before to confirm installation the next day, and he was told that the 5th wheel was pre-wired for cable, and all he had to do was screw the cable wire onto the Jack on the back side of the trailer. He was also told NOT to drill any holes into the side of the trailer. Next day, he came out, got out his drill and started drilling a hole high up on the front side of the unit. Unfortunately, he drilled through 3 Romex wires, all hot, and crossed 2 separate circuits, sending 240 volts through the whole electrical system. As a result, this burned out the wall heater, the power inverter that converts 120 volts to 12 volts to run the motors for the pop-outs, and burned out most of the fuses. A local RV repair place has said that they would need to pull off the siding in order to inspect the wiring for melted insulation, and they estimated the cost of the repairs at $12,000, which exceeds the value of the 5th wheel. The 5th wheel cannot be lived in its present condition, so the owner and his wife had to move out and find other housing at a much greater cost. It has been 18 months now, and the only response I've had from Dish was that they turned me over to a collection agency for the last $45 that I owe them for buying out the contract. So first, they destroyed my trailer and now they want to destroy my credit! It's amazing that these people can put a satellite into orbit and broadcast tv to a zillion people, but they're not smart enough to know even the most basic principles of customer service! This is inexcuseable! If they dont get off their butts soon, they're going to get sued. Dish is a pathetic company. Dont use their service. Find another company that understands customer service.

    Copper State Satellite - televisionserviceproviders - Updated May 2026

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