what a bunch of assholes. worst customer services ever. get some people skills if you are working…read morewith the public. Our get job where u don't have to work with people. U had six people working and u wanted us to help you unload what we had. Sorry, that's your dam job.

We had an old washer and dryer we needed to throw away. Rather then leaving it in the alley, we…read moretook it here and my husband got 15.00 -- Not a lot of money but knowing that it will be recycled instead of sitting in a landfill makes me feel better. Kind of a win, win in my opinion. The guys were super nice & quick.

Let's preface this by saying I'm a 24-year military veteran. They pulled a knife on me while I had…read morean issue with the transaction. I called the next day to be hung up on. I will press charges!

I sold about 1 1/2 bags of cans and they take it at $.40 a pound so I got about three dollars out…read moreof it. Honestly not bad considering the gentleman was nice parking was not too bad and they buy I'll kinds of metals and considering a lot of people get rid of their cans I guess I understand why it's not a lot of money but at least it cleared out my trunk space

If there was a no start rating, I would. This company expects people with animals to leave their…read moregates open and they have a large pick up window! It's absolutely bullshit. If your gate is closed the refuse to pick up period Bad bad bad service

I love that you can simply call for bulk waste pickup and Waste Management will come and pick it…read moreup. We're remodeling one of our bathrooms and our bag is FULL. So convenient. Cost is $175 for us but it's strange that different areas cost more / have different prices.

Residential dumpster service. Whenever a year-long agreement ends, the following month is a…read morenightmare. This will be my 6th year as a customer, and it seems to get worse every time. Negotiated with salesman -that promised a great deal and to apply credit to my account. I signed docs, required smaller dumpster to be picked up which took almost 2 weeks, second larger dumpster not emptied on regular service day, per agreement-the twice a week emptying did not happen for 2 weeks, my account dashboard had wrong info, no reply from salesman about issues, still have not received the promised credit on top of numerous phone calls and online chats wasting 3 hours of my time.

Please do not use waste management!!. They are scammers and will not let you get out of a contact…read moreeven with a certified letter 90 days in advance telling them To cancel, they will not cancel. We are paying almost $500 a month for our business garbage removal, which is over double the price and sometimes triple the cost of other garbage places !! Please do your research and do not use this company!!! We will be sending bad reviews to BBB. and any other places we can think of.

Cash only even though their website says accepts credit cards…read more Glad we decided to stop at an ATM before we got wheel

The frontline workers do what they can and seem to be doing their best, no complaints there. But…read morethe management side? That's where the real joke begins. It's 2025, and they still don't take credit or debit? Really? Even more baffling, they can't even look up your eligibility for a free dump pass as a resident . with all the tech and computers around, how is that still an issue? And let's talk about the trash all over our freeways, have you seen the transfer trucks? They are always loosing trash and seem like the main reason our roads are littered so badly. It's frustrating to see so much potential for improvement just being ignored. Time for a serious rework, Phoenix.

I tried calling them. They never answer the phone and when they did answer the phone, they…read moretransferred me to other places that never answered the phone. I guess they don't want any business.

Horrible service and worse customer service. Trash pick up is inconsistent and they skip your…read morehouse frequently. But they report that your trashed was picked and charge for it

Get your boxes of shred safely shredded before your eyes at a very fair price quickly…read more I have dropped off mine for a couple of years. They are friendly, efficient and fast.

Recycling was easy. I purchased bags and was amazed at how much they held. I felt confident that my…read moreinformation was safely shredded. Nice people.