Normally my wife shops at the Lake George Outlet branch of their stores (they also have stores in…read moreVermont and Massachusetts) because the selection there is a little larger than our local Troy store, and there are so many other outlets to browse in. But the Troy store being closer to home can be utilized for picking up special order items or making exchanges. This saves a second drive to the north country. I recently changed my mind on some slippers that I had purchased at the Lake George location and brought them the next day to the Troy location to see what was available for an exchange. Staff were very helpful in identifying what I was looking for and I was able to immediately replace one pair of slippers while a second pair were located in their Manchester, VT store. Troy staff called Manchester and had them ship my order to the Troy store. The following day I received a phone message that the slippers had arrived from Manchester and were available for pickup. You can't beat service like that.

My podiatrist recommended I come here to get shoes that have the right support along side my…read moreinserts. First thing I noticed when I walked in, the floors are covered with boxes, out in the aisles and stacked up everywhere. There were no other customers but the employees just seemed to be standing around, so they must have had no problem with it being like that? They ask you again and again, and again if you need any help, after I said no three times. I was simply just trying to look at the shoes and compare prices but they are extremely pushy like they just want you out of the store. Not to mention when you do get a moment to think they are slowly circling around you and staring at you, I'm guessing this is to make sure you aren't going to attempt to steal from them? For a place where everything is priced around 100-200 dollars I would expect better. Also didn't carry anything in my size, I was told we could order my shoe from another location and I would have to come back and pick it up.. but they sounded more annoyed and at this point I decided not to burden them any further with my presence.

This is the coolest women's' clothing store I 've ever been in. The clothes are unique and of good…read morequality. Prices are comparable to other boutique women's shops. If you're looking to stand out in a crowd without breaking the bank you should start here. You'll have time to treat yourself to lunch afterwards! AND everyone will want to know where you bought it!

Great selection!! This store is whimsical and fun with such a wonderful range of prices for a…read moreboutique. The staff are friendly and welcoming and I can't wait to go back and see what new items they have in stock soon!

We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

I have to give a big shout out to Flori at the Glenmont Famous Footwear. She went above and beyond…read moreto help me find exactly what I was looking for and even got me a coupon "just to be nice". I think we can all agree that with the current state of affairs in the world someone going out of their way "just to make your day better" is a rarity and Famous Footwear is lucky to have Flori! Thank you again for your help and the laughs we shared about my lost shoe.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Moving to the East Coast has required some adjustments... especially with regards to my shoes. I…read morelost part of the heel on a pair of leather Tory Burch boots did not hold up versus the snow very long, thus I found myself in need of shoe repair. 5 minutes on yelp later, I found Delmar bootery. I arrived on a Tuesday to drop off to drop off the boots to have the heel replaced. Service was prompt, efficient, and polite - the woman behind the counter took not a second longer than was necessary, which I know some may find off-putting, but I appreciated her efficiency. The boots were ready on Saturday AM to be picked up (just as they said), and the rubber replacement is much more suitable for the snow. They also appear to have shined them up a bit. I've already brought back two additional pairs of heels to be replaced since I appreciated the job that they did. The thing that most impressed me is that on one of the pairs had 2 options for a repair - a cheaper, simpler repair and a more thorough one - and the girl behind the counter (before I could ask!) took it back to show the cobbler in the back, then had him come up and discuss the options with me. They really want to make sure the repairs get done correctly, but also exactly as the customer wants. They do a stamp card for heel replacements - buy 6, get the 7th one free!

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Not to be confused with The Walken Company, which is owned by Christopher Walken (obvi)…read more This is an expensive shoe store which I think is aimed at older folks and richer folks, and if that's your thing then you might like it, but personally they didn't have anything great for me, even if I had excess money nothing I would have wanted - but at the same time it's a high-class store with quality merchandise and I appreciate that.

So many excellent styles of comfortable shoes. I wish I had known about this place earlier. It's…read moreacross from Build A Bear in Crossgates, on the second floor.

I was greeted at the door immediately. I told the employee what I was looking for and she knew…read moreexactly where to go. She gave me recommendations and even went to check reviews for the shoe I was looking for. Flawless. She even recognized me and had mentioned she remembers me from some time ago! My heart felt warm. I will be going back!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Antonio is the man!!!…read more Well versed in men's clothing - he was able to set me up with a brilliant outfit. Great brands, great options - and a great local business!

Though unable to make a purchase this time around, I am grateful for the assistance and the welcome…read moreI received at Britches. The store is filled with gorgeous items, and Keenan (Im hoping I'm remembering his name correctly) was incredibly helpful.

The service, fit and comfort were all excellent! The shoes are more expensive than at the big box…read morestores but "you get what you pay for." The quality is superior at SAS.

This is the 1st time I've ever done a review but, I feel this business is "5 Star Worthy"! I…read moreCaregive for my 93yo Mother and we just moved to Canaan, NY, from San Diego, CA. She only buys SAS Shoes so, I drove her to this nearest store(45mins away) to get a "Summer color" of her fav SAS Shoe, in July. While in the store, I entered my Mom's name in a contest to win a free pair of shoes and she WON! She was SO EXCITED! We called the whole family to share in the excitement! Today, we went and she got to pick out her new pair of WINTER SAS Shoes! She is SO PLEASED! What a TREAT for her! And, the same saleswoman helped us, both times(long blonde hair), SORRY I didn't get her name! What a SWEETHEART! THANK YOU! THANK YOU! And, more good business to you, you deserve it!