James has been our regular service tech and he's great! Excellent service. Used these guys for…read moreseveral years and they always solve the issue quickly and affordable.

Have used for years. Worked with Steve. Very professional…read moreexplains what is necessary. Efficient.

Had an amazing experience with drain kingz. They were efficient with changing the necessary…read moreplumbing for my remodel, they were very fair priced and the job looked amazing. I know I got great quality work and experience using them.

When I called and described my blockage he quoted a price and gave the details for all the…read morepotential extras. When he got here he looked it over and said, oh we can go in through the shower and it will be fifty bucks less. It was a difficult cable run and probably took a lot longer than usual, but he charged the lower price when done. I recommend him and will call him again if I need drain cleaning or plumbing work.

In December 2022 I purchased a house from Property Seller Solutions. Prior to purchase I hired…read moreRooter Wizard to inspect pipes that could be compromised by roots, and to ensure the plumbing worked as expected. Rooter Wizard completed their inspection and deemed the pipes as functional. Days after the purchase while draining a bathtub the basement flooded. Both the seller and plumber were contacted but chose to ignore the issue. The professional inspection and repairs made prior to closing were grossly insufficient and expressly misrepresented by Rooter Wizard. Their grossly insufficient inspection and resultant misrepresentation cost me thousands. Details of my experience are below. Based on my experience I do not recommend nor would I consider using any of these so called professionals again. In November 2022 I worked with Joe Castignani of Watts Real Estate to find a potential house to purchase. Based on discussions with my realtor and having learned about the likelihood of roots penetrating underground pipes, a specific inspection of these pipes was needed before purchase. At the suggestion of my realtor, Rooter Wizard was hired for this purpose. Rooter Wizard sent Kaden Ashworth and Kolby ? for this job. For a short period Rooter Wizard was on site at the same time as the house inspector. Rooter Wizard spoke with the house inspector and told him that the pipes were obstructed and would need to be cleaned. Based on the conversation with the plumber and his charge to ostensibly identify and correct the issues, the inspector did not inspect the drains. Rooter Wizard's inspection revealed that roots and a dog bone needed to be removed to make the line in proper working condition before closing. I paid Rooter Wizard LLC for their professional inspection. Rooter Wizard was then contracted by Property Seller Solutions to make the necessary repairs. After they jetted the sewer line clean of tree roots they worked to remove a dog bone in the sewer line. Rooter Wizard was going to have to dig outside and break open the pipe to reach the dog bone. Rooter Wizard also said they would install a double sweep cleanout. After repairs were made I learned Rooter Wizard only installed a single 3 inch cleanout sweep because they didn't dig a large enough hole. Prior to closing Rooter Wizard made representation to me that I had a fully functioning sewer. After closing, the basement of the house flooded the first time the bathtub was used. Rooter Wizard confirmed an appointment to correct outstanding issues but never showed up for the appointment, and has ignored all subsequent communications. I contacted Margie Broschinsky at Property Seller Solutions, but she also ignored my communications. Emergency repairs were made by a different licensed plumber. In the course of making these emergency repairs the new plumber revealed damage to the underground pipe that had not been conveyed to me in the professional inspection before closing on the house. The new plumber also identified that the cleanout installation work completed by Rooter Wizard was not to code. I paid for all the repairs necessary to ensure the plumbing was functioning as was represented before closing and had the deficient work brought up to code. Based on the incomplete and flawed work performed by Rooter Wizard, I contacted the Utah Department of Commerce, Division of Professional Licensing. Senior Inspector Bryan Barry followed up with Kaden Ashworth to discuss the work performed. Kaden admitted to some work but denied installing the deficient single 3 inch cleanout sweep. I contacted the Utah Better Business Bureau to file a complaint. The BBB representative said he could not locate Rooter Wizard LLC in his database. Rooter Wizard LLC in Sandy Utah is the company name on my receipt and email communication during the pre-closing inspection. In spite of the fact Kaden represented himself as an agent of Rooter Wizard, the BBB representative reasoned that Kaden and Kolby were independent plumbers with no corporate affiliation and therefore closed my complaint. I further researched Rooter Wizard LLC. While I didn't find the LLC I did find a Rooter Wizard, Inc. with the same address and phone numbers. The two entities also have the same principal and contact name Kaden Madsen. Prior to purchase I hired Rooter Wizard based on my real estate agent's, Joe Castignani, advice for their expert opinion to identify any issues with the underground pipes. Rooter Wizard's work was grossly insufficient in the scope of their inspection and repair. Rooter Wizard scheduled and didn't show for an appointment with me and has not responded to any of my communications since. Joe Castignani of Watts Real Estate has chosen to ignore the issue. Margie Broschinsky from Property Seller Solutions hasn't responded to any of my communications. I used and paid Rooter Wizard for their professional inspection prior to closing and they failed and cost me thousands.

I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Chris is really one of the best person to talk to and work with…read more It was effortless. He is honest, great at communication and trustworthy. Both of our showers upstairs had no hot water in our rental unit. Chris came out and diagnosed the problem and then gave me a call afterwards to let me know what it was, how much it was going to cost and said he will come out when the part comes in. He worked with our tenants to set up an appt. We called many plumbing companies but if you really want a decent price and not feel like there will be a lot unnecessary work that they will try to upsell you. Go with Donahue.

I contacted Donahue Plumbing / Valley Home Services primarily about a gas leak after I had a dryer…read moreinstalled by another company, and while they were out here, I asked them about 3 other plumbing items on my to-do list. They were fabulous to work with. Easy to book with, great communication, lovely to work with, honest, fast, and seem to have done a great job (from what I can tell, not like I'm a plumber :)). The only drawback is that the cost was at least 2-3x what I would have expected, especially for a non-emergency, non-weekend service, so just be aware of that going in!

I don;t like to write negative reviews but here I feel I am doing a service to other customers. My…read moreexperience was not good. First, the two guys came one hour late. Second, they did not get the job done. They snaked twice, found roots in the drain (unsurprisingly, since this is a 100 years old house), noted that the pipe is still clogged and then refused to complete the job unless I fork out another $250 for an additional hour of work. They suggested that I replace the pipes and quoted ~ $7500 just to excavate the pipes (not including the actual replacement). Since this was my first time with a Roto Routing company, I paid what now seems almost a double of the going rate. Here is what is on my invoice (and what I paid): -$195 for the snaking (on the high end, especially since the pipes were still clogged by the time they were "finished"). (Electric Rooter charged $135!!!) - Toilet removal: $155 (!): ridiculous for 5 min work. Other guys (the Electric Rooter, which actually did the work, charges $40!!!). - Camera inspection: $250. I was pressed into this totally useless job which took them 5 minutes and brought zero insight. Why was Electric Rooter successful when B&E Rooter failed? Their machine seemed much newer and stronger, with a longer snake. Finally, I went with this company because of the recommendation by Manwill Plumbers Co. with whom I had a good experience last year. Needless to say, I am angry and will never work with either company again. All in all, the charge was $620 whereas the Electric Rooter charged $135 for the same job but, unlike B&E, actually DID the work. As you can see, I am a bit upset about all this. I feel like a sucker. I do NOT recommend this company.

Something was leaking into and soaking my downstairs bathroom ceiling - didn't know if it was pipes…read moreor the upstairs toilet. Chris and his team at B&E were at my house within 45 minutes of a phone call and helped me troubleshoot the problem. I highly recommend B&E! They were even great with my pain in the a** dogs! :)

Joe's Drain has helped us on short notice for two kitchen sink back-ups at two different homes…read more Very prompt, friendly, able to quickly come and resolve the issue. Highly recommend for any clogged drains!

These guys are amazing! Came on time, got the work done efficiently and cleaned everything up (all…read moreat a fair price!)!!! I absolutely recommend them!!!

Select Comfort is a reliable, professional, and quality driven company. Their crew has provided…read moreseasonal service for my home over the past few years, and I have always been completely satisfied. They just installed a new AC unit, and I was so very happy with the results. Dylan and Chewy were here all day, encountered a couple of unexpected hurdles, and worked through each one while informing me every step of the way - so important as a homeowner. They offered solutions and were willing to work with my preferences. I so appreciate good quality service and knowledgeable, experienced, and pleasant technicians. I refer them to anyone looking for a 'good' group to work with. Thanks again Select Comfort!

We used this company to replace our HVAC system this summer. The installation of the new dual fuel…read moresystem seemed to go well but when we got the final invoice we noticed that a different and smaller furnace was installed than the one on the bid. When we asked about this we were told that the one that was bid was too big for the space and that the smaller furnace would suffice for our home. This was done without any mention of the replacement to us and it appeared to be done so that the installers would not have to spend a little more time changing the ductwork. We hired an independent party to assess the size furnace needed for our home and he said that the one they installed was too small and would struggle to beat the home on really cold days. After we insisted that they make it right, they removed the small furnace and replaced it with the one in the bid. All seemed well until the weather got colder and we noticed that the system was not transitioning from the heat pump to the furnace. Long story short, they had not installed a heat sensor that is critical to the proper functioning of the system. They have corrected the problem and the system is now working well. So, this company has made good on what we had agreed to o. the bid but it took co side table effort on our part to get this to happen,