Chris is really one of the best person to talk to and work with…read more It was effortless. He is honest, great at communication and trustworthy. Both of our showers upstairs had no hot water in our rental unit. Chris came out and diagnosed the problem and then gave me a call afterwards to let me know what it was, how much it was going to cost and said he will come out when the part comes in. He worked with our tenants to set up an appt. We called many plumbing companies but if you really want a decent price and not feel like there will be a lot unnecessary work that they will try to upsell you. Go with Donahue.

I contacted Donahue Plumbing / Valley Home Services primarily about a gas leak after I had a dryer…read moreinstalled by another company, and while they were out here, I asked them about 3 other plumbing items on my to-do list. They were fabulous to work with. Easy to book with, great communication, lovely to work with, honest, fast, and seem to have done a great job (from what I can tell, not like I'm a plumber :)). The only drawback is that the cost was at least 2-3x what I would have expected, especially for a non-emergency, non-weekend service, so just be aware of that going in!

Came out and spent time figuring out why my tankless water heater wasn't working. Fixed the issue…read morefor the $65 service fee andGave me suggestions for long term longevity and how to prevent it from happening again.

I had a really frustrating experience with Beehive Plumbing…read more I had a clogged toilet and sewage backing up into the shower drain next to it, so I called Beehive. To their credit, they were very nice on the phone and came out within a few hours. The technician, TJ, was also nice and seemed like he was trying his best. He spent a few hours there, went through multiple toilets, and tried a couple of cleanouts. In the end, though, he was not able to clear the clog. He told me the issue was solely because of a belly in the drain line. It does look like there is a belly in the line, so I am not disputing that. But the next day, I had another plumbing company come out. They pulled the same toilet TJ had pulled the day before and were able to locate and clear the actual clog in about 20 minutes. So I ended up paying two plumbing companies for the same problem, and the second company actually fixed it. I called Beehive afterward multiple times trying to get this resolved. Each time, I was told a supervisor would call me back within a few days, but no one ever called. When I followed up, they said their notes showed the supervisor had tried to call but couldn't leave a message. That happened twice, even though I've never had any issue receiving voicemails before. Finally, on the third attempt, I waited on hold until they transferred me directly to James, who I was told is the customer support supervisor. James told me that if I got an invoice from the second plumbing company showing there was a clog that was cleared, Beehive would reimburse me for their charge. The next day, I got the invoice from the second company and sent it to the email address James gave me. The invoice stated that there was a soft clog that was removed/pushed through. It also noted the belly in the line and said it could cause future clogs, but the immediate issue was still an actual clog that the second company cleared. Since that clog was cleared, everything has been working normally for 30+ days. I waited another week and heard nothing back. I called Beehive again and was told they "didn't receive" the invoice, even though I had sent it to the exact email address James gave me. I resent it to the same address, then once again had to wait on hold and ask to be transferred directly to James because the call-back process clearly wasn't working. After all of that, Beehive refused to reimburse me because the invoice also mentioned the belly. That felt really unfair. The belly may be a real longer-term plumbing issue, but the immediate problem I called about was a clog, and another company cleared that clog the next day after Beehive could not. What made it even more frustrating is that after looking through other reviews, I saw other customers describe what sounded like a similar experience: Beehive recommending a very expensive repair when another company was able to address the immediate issue for much less. My impression was that they were more focused on pointing me toward a multi-thousand-dollar repair for the belly than solving the immediate clog I had called them for. They were fast and polite, but based on this experience, I would not use them again. I would recommend calling a smaller local plumbing company instead.

We had a shower valve leak in the bathroom wall and got flooded…read more Christian at Salt City Plumbing was awesome. He helped us out with the best workmanship and customer service! We were blessed to have him as our Plumber! We highly recommend him!!

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.

I have used them for plumbing issues in the past with good results but for drain cleaning they do a…read moreterrible overpriced job and refuse to back up their work. The drain backed up again the day after they said it would clear and they refused to come back and re-do the work.

not impressed by this company at all, they came out once to put a plug in a leak, which didn't fix…read morethe problem and a week later we called them back out they fixed a cover on the shower seal, which didn't fix the leak that we were having, and they charge an arm in a leg and then referred us to a different company altogether rather than fixing the problem. If I could give no stars, I would I definitely don't recommend this company.

ROTTEN PIPES IN 67 YEAR OLD HOUSE---NO PROBLEM. We even had a bathroom to use at night…read more Cauliflower pinhole leaks in many places; couldn't even tell the pressure was low. Chris came by and gave an assessment and estimate. Not the lowest of the three bids we received (all the same ballpark), but HE did the work and he and the team (Kelly) with assistants were super smart and competent. All of our pipes replaced with PEX in three days. Fewer sheetrock holes than expected. Pressure and flow--amazing after replacement. Protected our house during the work and cleaned up beautifully. My wife agrees that they were great, and no, we are not related to anyone here. We will be using them again in the near future for leak detector installation, and any future plumbing needs.

Do not trust this company! Service was scheduled from 1 to 3. When they didn't show up, I called…read moreand they said that my appointment was lost in their system and that they would send someone right over. 45 minutes later, they showed up. I needed my water heater flushed and my water softener filled with salt. Two very simple services. They proceeded to try to upsell with additional repairs and replacements that I later confirmed were not needed. Their estimate was over $900. I contacted a different plumber who gave me an estimate of half the cost.

James has been our regular service tech and he's great! Excellent service. Used these guys for…read moreseveral years and they always solve the issue quickly and affordable.

Have used for years. Worked with Steve. Very professional…read moreexplains what is necessary. Efficient.

I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Robert Walton and his team are the best. They've always been responsive, quick to diagnose a…read moreproblem and their prices are fair. One of my favorite things about Robert and his crew is that I have found them to be honest and fair in their pricing. They're not the cheapest crew in town, but they're really good at what they do and I feel I've always received excellent value and service for the money spent. They've handled plumbing, heating and air conditioning for me in the past and they're my go-to for anything mechanical. My entire family uses Walton Plumbing!

I just wanted to post a PSA to make sure you're looking at the correct website and calling the…read morecorrect number for Walton Plumbing Heating and Air as another company has created a website with the same business name and says they're serving SLC. Very shady to try to get business off of this well established, reputable company! The correct website is listed in this profile: gotplumbingslc.com and the number is (801) 266-7155.