Copa Airlines

**Need 24/7 quick assistance, *Call Airlines at* +1(888) 400~39.20 *phone number. They can help with booking management customer support, flight changes, and flight modifications. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Pamela B.

Got here 2.5 hrs early for our flight. You'd think someone would tell us we need to have a PAPER boarding pass to ensure we have our vaccine card and proper documentation completed prior to boarding? Nope. We get yanked out of line to have everything verified at the desk. Who was working at snail speed. The people were very nice and got us verified quickly. But it is UNNECESSARY ANXIETY. Some type of alert while checking in or an announcement at the airport should have happened I give them 1 star for that! The flight was good and smooth and the attendants were pleasant. They feed you decent actual food on the flight.

Hamlecito R.

Copa Airlines has the worst customer support I've ever dealt with. I'm specifically speaking about their phone system, I couldn't tell you about the actual humans that work there since I've been waiting an hour plus on multiple occasions trying to talk to someone. They get 2 stars because I've flown with them multiple times and the people are great in person. Why a company in this day and age keep this crappy telephone system with zero support, I don't know.

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10 hours ago

*FOR 24/7 immediate help*Reach Airlines directly at +1~(888)~738-06.99** for general reservations and flight changes. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

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10 hours ago

**To reach live human at Airlines call +1 (888) 551-0145 (US) * and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.. read more

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11 hours ago

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12 hours ago

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12 hours ago

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12 hours ago

**Need 24/7 help** call +1(888) 400-39.20 to reach Copa Airlines customer service 24/7. They can help with booking management,customer support, flight changes, and flight modifications. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

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Nathan D.

Elite 26

926

889

3510

1 year ago

much better experience than i expected. The plane was a good size, clean, comfortable, and well maintained. the staff was professional and friendly. my only criticisms would be that.. online check in is pointless as they still have you deal with the counter when you get to the airport... and when booking the ticket the website was acting up.. which was somewhat frustrating. aside from those 2 experiences everything went rather smoothly. read more

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Maria C.

6 months ago

Your customer service absolutely sucks. It is an automated piece of garbage that fails to solve any issues your customer may have. In my case, it could not find the confirmation number despite thae fact that its on my ticket and to make matters worse, there is no option to speak with a live human being who could assist. It is the worst airline when it come to customer service. Their charter or permit to fly in the US should be rescinded. read more

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Jose V.

1 year ago

Guadalupe at Miami airport was such a professional, she made our trip very pleasant. So far, a great airline. Very good service. Thank you.

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Pamela B.

Elite 26 All-Star

193

478

867

4 years ago

Copa Airlines - Flight change in Panama - Airlines Near Me - Miami, Florida

Copa Airlines - View of Peru from the air - Airlines Near Me - Miami, Florida

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Mark S.

1 year ago

I upgraded to business class as I have done before for the 7+ hour flight. Right before boarding the gate attendant told me my seat was broken and wouldn't recline. (the only reason I upgraded was to recline and sleep since it's a long flight) And no other options were offered as the flight was fully booked. Either take it or lose out. The agent assured me that I would be refunded for the extra $ I paid for the upgrade if I went online and went through the customer service refund process. I wouldn't have upgraded in the first place if I had known the seat was broken. Copa has refused to reimburse me the full amount or give me a future travel credit in the full amount. They didn't provide the service I paid for and they didn't honor the gate agent's promise. I fly to and from Uruguay regularly (once or twice a year, round-trip) as I am both a US citizen and a resident of Uruguay. Thankfully there are other options who I will be using in the future. read more

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Hamlecito R.

132

6 years ago

Copa Airlines - Waiting for a human to assist me. - Airlines Near Me - Miami, Florida

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Arianna A.

Elite 26

455

427

4453

9 years ago

There is absolutely no advantage to checking in online with Copa at the Miami Airport. They have two counters dedicated to web check in, two for business class, and four for regular check-in. They kept calling passengers from regular check-in and business class and ignoring web check-in. After 40 minutes, I walked up to the counter and asked to be checked in. The agent began to explain but after observing my RBF(resting b**ch face) decided to go ahead and check us in. She was polite and professional but the process is unorganized and frustrating! The gate was clean and well maintained. There were charging stations with adequate outlets. The process started out slow at first but improved. The plane was clean and the attendants were polite and attentive. There was a layover in Panama City and checking into the next gate for the connecting flight was a bit of a debacle but I won't put that in this review because that is the Copa at the Panama City airport. Copa needs to get their check-in process together. It was way too early in the mornin' for that frustration! read more

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Douglas F.

6 years ago

Horrible costumer service. My grandma is going over a high risk surgery and the company does not allow me to anticipate my flight without charging me $300 dollars fee. I would recommend to never book with this company!! read more

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Jon L.

9 years ago

Extremely unhelpful, rude and downright obnoxious staff at the Copa checkin desk at MIA. Copa had lost our bags and I politely went to them to ask about the status of the bags - or at the very least - very basic info about a number we could call or something. Instead the two folks working the front desk refused to even look up at me to take my question. I basically had to force them to look into the issue... to which they lazily gave 20% effort before telling me that they had no info (which is copa's speciality). Ultimately this ENTIRE airline is leaps and bounds worse than the other South American - North American big players.... and that says a lot because Air Mexico really sucks too. read more

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Antonio T.

8 years ago

This is the worst airlines ever. They dont care about people in wheelchair. I came with my dad for an early check in so we can guarantee a wheelchair, i waited and waited until i saw a laidy getting a wheelchair and we asked her for one and she said that she's not getting one until he checks ins. By then there was a huge line and we had to wait for hours longer and my dad never got the wheelchair! This airlines dont care for handicap people! read more

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Jason L.

8 years ago

Flew from Brasilia to Orlando with Copa. Was totally underwhelmed by everything about Copa Airlines. They were disorganized, rude, and unhelpful. My wife and I were traveling with our 1 year old who would be a lap infant. In Brasilia Copa only printed our boarding passes for our flight to Panama City. They refused to print our passes from Panama City to Orlando because we had a lap infant. The attendant said we would have to get our boarding pass once we landed in Panama City. I sensed something was up so I filmed the agent promising me I would receive my boarding passes. She claimed she emailed a supervisor in Panama City about the issue. Upon arriving in Panama City we proceeded to the gate to talk with an agent. The agent was the most rude lady I have ever talked to. She basically said we could not take the flight because we had no boarding pass. It was obvious from all the other frustrated people that they had WAY over booked the flight. At that point I showed her the video and requested they print me boarding passes. The agent said to wait as she sorted it out. For the next 45 minutes I watched as she stood there having a casual conversation with other agents. It was obvious she was doing nothing. I asked her again and she told me to wait 15 minutes. After 15 minutes went by of her chatting with her friends I approached the desk again. She nearly yelled at me for coming back saying she asked for 15 minutes...so I showed her the timer on my watch. The other agents around her all immediately walked away. At this point she finally decided to do something. She made a phone call and about 5 minutes later someone not wearing any Copa attire approached me with our 3 boarding passes. Never again... read more

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Eduardo G.

11 years ago

My name is Eduardo Gonzalez and I have been flying Copa Airlines for the past 20 years for both for pleasure and business. Copa Airlines has always been my first airline choice to fly out of San Juan, Puerto Rico to Latin America because of its trustworthiness and excellence in service. Until last Thursday, December 4th, 2014, I've never had a disappointing experience. On December 4, 2014, I left the Augusto C. Sandino Airport in Managua at 7:33 A.M. on Copa Airlines flight 710 to San Juan, Puerto Rico with a Panama layover. I was traveling with two friends, Jose Guevara Rafols and Luis Romero Lopez. We had arrived at Nicaragua on Saturday November 29, 2014 for our yearly hunting trip (Confirmation #FK0YNJ). Every year we travel with our shotguns with permission of the Nicaraguan government without any problems. This year we arrived and departed the Augusto C. Sandino while clearing customs without any difficulties. Our return trip from Managua to Panama (flight 710) arrived at Panama at 10:08 A.M. Our final flight to Puerto Rico (flight 142) was departing at 12:22 P.M. and arriving at San Juan at 4:17 P.M. We always choose this itinerary because we live 2 hours from the San Juan airport and we like to arrive as early as possible to be able to work the next day. We arrived at Panama without any difficulties on December 4, 2014. Thirty minutes before leaving for San Juan, we were notified that Panama Airport security was looking for us. When security arrived, they told us that Copa Airlines personnel removed the firearms from the flight and gave them to the Panama officials. At that time we were escorted by security like criminals into Panama territory through Immigration and separated for interrogation by Panama officials. You might guess the level of stress and anxiety this caused us. After an interrogation that lasted about an hour, they informed us that Copa Airlines personnel in Nicaragua had failed to notify the pilot that there were firearms in the flight. Because of this they had removed them and handed over to Panama officials. After the interrogation and the explanation, we were let go had to pass customs at the Panama airport. By now, we had lost our connection to San Juan, PR and had to wait 7 hours for the next flight. At some point during our waiting time, a Copa employee approached us and apologized for the mistake; a case of "too little, too late". Base on the stress and the inconvenience, and the fact that this was entirely Copa's fault, at least a meal voucher would have been appropriate. At the end, we arrived at San Juan around 11 PM to find another problem with Copa Airlines: my luggage did not arrived at San Juan which further delayed my arrival home. I completed the claim (#299878) process and the luggage showed up 48 hours later at my door. Due to the considerable flight delay and luggage issue, we missed the reserved transportation at San Juan and had to take a taxi for $250 USD. All of us underwent great anxiety and tension throughout this process and we finally arrived at our homes around 3:00 A.M. forcing us miss work the next day. I've traveled with Copa Airlines because it's the airline I trust and respect the most and I certainly don't want to lose this relationship. On the other hand, having problems like this because of negligence of the Copa Airlines desk agents makes me want to change to other carriers. On December 17th I submitted a written compaint of the above incident which was answered by Copa Airlines Customer Care Representative, Ana C. Carrizo, on December 31st. Her response was as follows: "Greetings from Copa Airlines, I'm writing to you in response to the comments received through our Website www.copaair.com on December 17, 2014 where you informed us about the inconveniences you experienced in your most recent flight with Copa Airlines. According to our investigations we have confirmed that you were called by the Authorities at Panama Airport in order to check your hunting weapons that were inside your luggage. They proceeded to make the checking but unfortunately, by the time the officers finished, your flight was already gone, causing you to miss your flight. Mr. Gonzalez, please understand that this procedure was made by the authorities in order to ensure the safety of the passengers and crew onboard every flight of flight Copa Airlines. In this case, the airline does not have any responsibility since it's something that goes beyond the airline's control..." In all honesty, I am extremely disappointed that Copa Airlines is read more

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Veronica H.

8 years ago

My brother bought a $1,300 plane ticket from Venezuela to Chile with a layover in Panamá. They notified him that he wouldn't be able to board the plane because his layover was for over 12 hours and his visa expires in 8 months, so he can't transit through Panamá. He told them, he'd stay in the airport. They said no. The COPA team told him to buy a ticket with a shorter layover, which we did. They still didn't let him board the plane. My brother hasn't been able to leave the country and COPA doesn't take responsibility. Their solution is to have us pay a fine for "changing" the ticket, plus a service fee and the ticket price difference which is $1600 because they have "no availability in coach". It's outrageous that they so blatantly deny a passenger's valid airline ticket, make him loose a flight and offer no real solution. I'm really saddened because I have flown with COPA for over 6 years. I have family in Panamá and never had they let me down. But this is unacceptable. Never again. DO NOT RISK IT. Fly with another airline. read more

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Laura C.

11 years ago

We had multiple problems on our return home with Copa airlines. After we had checked in at the Quito airport, the supervisor for the flight had us come back to the check-in area (1/2 an hour later) and informed us that one of our carry on bags was to heavy (more than 10 kg) to take on the plane. He also informed us that each person is only allowed up to 10 kg to carry on. I asked him what our options were at that time. He told us that we would need to pay an additional $200 to send the extra baggage. We had no other recourse but to pay, as our friends had already left the airport (but could have taken the extra baggage back home earlier, when we had initially checked in). Furthermore, I had asked for our other luggage back so that I could repack and redistribute our items. But this was not an option either. Later on, I explained to him that it would have been very helpful to have known this (10kg limit per person) when we first checked in. We could of held a bag back (and kept it with friends in Quito), and sent it later on back to the US if needed. He responded that it was a language miscommunication between my husband and the person checking us in. I responded that that would be impossible, given that my husband's first language is Spanish. He then told me that he no longer wanted to discuss the issue with me (being female, I believe). He turned and walked away from me. At the gate, they delayed us from boarding by having a "random check" for one of our bags. Really?! When we arrived in Chicago, my bag (the one that I needed to pay $200.00 extra for), was damaged. The wheel was broken, the side ribbing was damaged, and one of the front pockets was open and the contents missing. The behavior of their supervisor at check-in was very disappointing, given that he has to serve customers for Copa airlines, and is a bad reflection of Copa's image. My husband is a Star Alliance member, having traveled with United for almost 30 years for his employment. During these years, we have never experienced such poor customer service. I have filed a claim with Copa, to which they responded that type of damage is not covered (not associated with affecting the performance of the packed items!). Furthermore, they did not respond about my missing shoes. The only thing that they have provided at this point 2 month's later, after filing all of the associated paperwork, is a $100 credit voucher for taking another trip on their airline. Tell me, why would ANYONE want to take another trip with this airline, when at least one of the employees has issues with talking to female customers about an issue, plus they damage and steal things from your luggage?! read more

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More info about Copa Airlines

2100 NW 42nd Ave
Miami, FL 33126
Directions
(800) 359-2672
Call Now
Visit Website
https://www.copaair.com

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Yes, Copa Airlines has free WiFi.

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American Airlines

1.7(1.1k reviews)

0.3 mi

If you are a devotee of the beach, sun, sand and turquoise blue waters, you have to visit the…read moreCaribbean. To get to these numerous exotic islands, American Airlines has a flight for you. They have been dominating this sector for decades. My recent conquest was a trip to Antigua, located in the eastern caribbean and located in the Leeward Islands chain of the Lesser Antilles. I was seated in Business Class on the final leg from Miami to Antigua. The almost 3 hour flight was serving a hot lunch in the premium cabin. I had preordered the Beef Wellington and was skeptical as to how the dish would turn out at a cruising altitude of over 32,000 feet. When the dish arrived at my seat, I was truly surprised at how crisp and fluffy the pastry shell presented, enveloping a generous portion of meat. The entree itself came perfectly cooked with carrots, potatoes and asparagus. There was also a salad with greens, grapes and walnuts. Dessert was a small pecan pie/tart that was moist, not too seeet and tasty. My neighbor and I agreed that it was truly exceptional. On my return flight, from Antigua to Miami, in Business Class, I was again served lunch. Here, I chose the baked chicken with pesto sauce, potatoes, broccolini and tomatoes. The. Salad had spinach, greens and grilled red pepper. Another accompaniment contained an aioli with a grilled vegetable and walnuts. A hot assortment of bread rolls was also served. Dessert was a small slice of carrot cake which was moist, not too sweet, with a silky icing and extremely delicious. Overall, on both legs, my impression of food service in the premium cabin has had a drastic change. Both meals were served at the optimum temperature and were skillfully prepared and served. Easily the best meals I have had on American Airlines. Just so you know, I have traveled the premium cabin numerous times and the food has been unremarkable. Nothing to write home about. So what changed this time, to provide this high class dining experience in the air?

If you are a devotee of the beach, sun, sand and turquoise blue waters, you have to visit the…read moreCaribbean. To get to these numerous exotic islands, American Airlines has a flight for you. They have been dominating this sector for decades. My recent conquest was a trip to Antigua, located in the eastern caribbean and located in the Leeward Islands chain of the Lesser Antilles. I was seated in Business Class on the final leg from Miami to Antigua. The almost 3 hour flight was serving a hot lunch in the premium cabin. I had preordered the Beef Wellington and was skeptical as to how the dish would turn out at a cruising altitude of over 32,000 feet. When the dish arrived at my seat, I was truly surprised at how crisp and fluffy the pastry shell presented, enveloping a generous portion of meat. The entree itself came perfectly cooked with carrots, potatoes and asparagus. There was also a salad with greens, grapes and walnuts. Dessert was a small pecan pie/tart that was moist, not too seeet and tasty. My neighbor and I agreed that it was truly exceptional. On my return flight, from Antigua to Miami, in Business Class, I was again served lunch. Here, I chose the baked chicken with pesto sauce, potatoes, broccolini and tomatoes. The. Salad had spinach, greens and grilled red pepper. Another accompaniment contained an aioli with a grilled vegetable and walnuts. A hot assortment of bread rolls was also served. Dessert was a small slice of carrot cake which was moist, not too sweet, with a silky icing and extremely delicious. Overall, on both legs, my impression of food service in the premium cabin has had a drastic change. Both meals were served at the optimum temperature and were skillfully prepared and served. Easily the best meals I have had on American Airlines. Just so you know, I have traveled the premium cabin numerous times and the food has been unremarkable. Nothing to write home about. So what do you think changed this time, to provide this high class dining experience in the air?

Finally seated...ready for Punta Cana beaches and fun!

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Delta Airlines

2.2(144 reviews)

0.2 mi

We recently flew Delta between Miami and Atlanta and had no issues. Reliable and good service…read more(gate, plane, lounge). Delta continues to be our preferred airline. My wife and I were seated in "Main Classic" on mid-day, non-stop flights both ways. Roundtrip, the total cost was $388.96. We applied eCredits for the full amount. The Sky Club in Miami is nice. It reopened in April 2024. The food and drink that I had was great (e.g., mojo pork, black beans and rice, quinoa wrap, chocolate chip cookies, Bloody Mary cocktails). The Sky Club is located in the H-J Connector in the South Terminal. Delta mainly operates out of Concourse H at MIA.

I took an international flight last November and paid over $1,000 extra to upgrade my ticket for…read morethe trip. Unfortunately, the upgrade was not honored for the entire journey. The only resolution offered was $30 and an "I'm sorry." That's unacceptable. I've requested to speak with management multiple times, and nothing has been done. This has been, by far, the worst experience I've ever had with an airline. Delta, you need to do better.

Delta Airlines - View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

Chocolate chip cookies and a banana from the Delta Sky Club at Miami International Airport, South Terminal, Concourse H (and J).

Delta Airlines - Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

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Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

Virgin Atlantic

3.5(11 reviews)

0.9 mi

I was excited to fly Virgin Atlantic. I heard really good things about them. The positive is that…read moreeven in coach, there is a very decent amount of leg room. I flew from Miami to London and both ways the flight went pretty fast. That is a positive for me. We had two meals each way. The food was pretty good going to London and not so at all on the way back. As always, some of the flight crew is better than others. I knocked off one star and really it should probably be 2 because of a strange incident flying to London. Without talking your ear off, a passenger in front of us would not "allow" me or others to walk in front of her row to go to the other side of the plane. She actually ended up sitting in the VERY wide walkway in front of her. She yelled at each person somewhat loud. Long story short, the crew let a woman who had no business making the rules dictate to half a plane of people. Not only was it rude and bizarre, but it could be potentially dangerous. I don't understand how the crew could allow this and then tell me my purse needs to be on the floor for safety! I said something to a flight attendant and she told me the woman had the right to do this. She paid extra foe the emergency row. I did not even respond because....well...I did not want things to escalate. I contacted Virgin through the survey after the flight that was sent to my e-mail. They gave me 8,000 miles but really my hope is that passengers are not making the rules. I highly doubt any of the airlines I normally fly with would have allowed this.

My flight was canceled 2 days before we were scheduled to travel to Europe. They rescheduled us…read moreonly after we argued with them at the ticket counter and we ended up having to fly out 24 hours after our original flight was scheduled. This delay caused a domino effect of things that we had to miss and had already paid for in Europe because arriving a day late. This occurred over the Christmas holiday and it was impossible to reschedule anything last minute. We missed our train because of the flight getting in late and there were no more trains available for a few days to get to our final destination, so we had to book a flight with a different airline from London to Zürich or risk missing additional bookings that we already had scheduled. We ended up having to spend an additional $2000 because of this delay and Virgin is not taking any responsibility for it and pretty much brushing us off. I will never fly with them again and I recommend no one does either. They do not take ownership for their failures and do not care about their customers.

Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

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Afternoon high tea on VS 005 to Miami ...how do I tolerate these long flights lol

Frontier Airlines

1.3(221 reviews)

0.2 mi

Your job is to apologize for the inconvenience and try to help, not have an attitude, Frontier…read moreAirlines MIA. Yes, I booked through Priceline and prepaid $67 each way for a checked bag. You didn't "see it in your system" so you "couldn't do anything" and charged me another $90! How is that on me when you're company agrees to work with Priceline? As I said it could have been your company's fault for not having the info. You're not above making mistakes or having glitches "in your system" and you should be able to waive fees if proof is shown that it was already paid for, especially if you're a manager. Otherwise what good is a manager? Also, don't argue with a customer and blame them for things out of their control like being unable to check in online or having slow internet in the airport. And don't glare at someone and tell them you can't help them right now when it's a quick, easy request and the person you're talking to says they don't mind if you do it. Not impressed with the MIA staff on Thursday, May 7, 2026 at 1pm. Once on the flight, which was on time, I remembered Frontier doesn't provide entertainment so I was alone with my thoughts for three long hours. The other two good things besides being on time were the smooth landing and good snack box.

Direct flights to my preferred destinations and NO ridiculous snack cart in middle of the isle are…read moremy favorite things about Frontier. Easy on - Easy off!!

They do have these Interesting animals on the wing tips. They announce the name at the beginning of the flight

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Seriously I wouldn't make my dead retarded dog use this fucking airline

Spirit Airlines

1.4(1.4k reviews)

13.0 mi

**To reach live human at Airlines call +1(8 55)|657|66.00 and reach 'Customer Service directly' at…read moreany time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

Bus-style billboard advertising in the plane!??

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New plane!!

United Airlines

1.7(66 reviews)

0.2 mi

United Airlines saved my vacation when another airline cancelled my flight. I can't say I am in…read morelove with any airline. But United did right by us, and we are extremely grateful for that. We had a very positive experience on this occasion and will certainly fly with them again.

I flew Miami to Houston on flight 1913. I know airlines usually have low scores but credit where…read morecredit is due. The flight left on time and arrived early. My compliments to the captain and crew. Take-off and landing was smooth even though they prepared us by saying there may be some turbulence. And a special thank you to Johana, the flight attendant, who brought me pretzels after they had passed without me noticing because I was sleeping. I also asked her for earbuds cause I forgot mine and she brought them over super quickly and with a smile.

Inbound to Miami

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Delta Air Lines

2.6(112 reviews)

21.5 mi

airline is great. staff at curb are horrible. they bounce everyone's luggage. inside airport…read more delta lounge staff are rude and not helpful

I try to fly Delta as much as possible. When given the opportunity, it is my airline of choice…read more years ago I was medallion level and that's always a nice perk. Now I have the Delta SkyMiles, American Express, which gets you a free checked bag for not only myself, but one other person flying with me. In the day and age of flight travel that's a great perk. Delta is one of the very few airlines that allows all passengers to take a 22" carry-on, and a personal item. Definitely makes traveling a little more comfortable. The flight from flight from Fort Lauderdale to Raleigh was delayed 3 hours. They did notify me via email and text way in advance. Communication from Delta was excellent. The gate agents were nice, they emailed all passengers $12 food vouchers for the delay. I lost my day in Raleigh and the baby behind me cried the whole 2 hours. Some things are out of your control and I'm thankful Apple makes noise cancelling headphones.

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ITA Airways

1.8(28 reviews)

0.0 mi

The pilots were exceptional going to Rome and returning. We hardly felt the landing in Rome, it was…read moreso smooth. We returned to Miami in a bad storm and they did a great job landing as well. It is not their fault that we couldn't taxi to the gate for another 45 minutes. Honestly, I was just happy to be on the ground. The seats were horribly uncomfortable. I would never pick the same ones again. The middle seats were roomier. I found a way to sleep anyway. The flight out of Miami at 7:00 pm was best because within an hour, they fed us dinner and then I rested. The food is not the best. The ravioli was just okay. I had the meat on the way back and it was somewhat better. I would bring some fresh fruit or some snacks next time. The wine that they provide is very good. I was happy to have a glass of red wine before calling it a night. The return trip seemed so much longer because we were flying for 11 hours in the middle of the day. The flight attendants did their best to take care of us with beverages and snacks. A few movies later and we were on the ground. My only real complaint is that they know it's a long flight. Why not upgrade the seats to have more cushioning. I've been on busses with seats that are more comfortable than the one I sat in.

Would give it a zero if I could. Paid for an upgrade, my card got charged, and when I showed up at…read morethe airport, they changed to a smaller plane and downgraded me to my original class (economy premium). A month later, still no refund. Additionally, I had paid for preferred seating, and did not get the seats I paid for. When calling customer service, they are clueless. The website used for refunds keeps on giving errors. I need to speak with somebody competent from corporate. Thank you

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Viva

4.5(2 reviews)

0.9 mi

Viva Aerobus did an excellent job on their flight from Miami, FL to Merida, Mexico. My luggage was…read morehandled with care. The crew, both cockpit and cabin showed up together in a proud procession on time. The service reminded me of the elegance that was traveling by air prior to 9-11. I would definitely use Viva Aerobus again going to Latin America.

Considering the low cost carrier and my first time flying to Mexico, I had low expectations. But…read morefortunately, I had a pretty decent experience. The flight started late But apart from that, everything was smooth. The seats not only were comfortable, but they also reclined to my astonishment unlike Spirit or Frontier. I flew from Miami and the gates are pretty far from the terminal Which is usual low-cost airlines. The overhead compartment was full of advertisements Which is totally ok for me, whatever could bring the price down. I need to fly a few more times to really Get an idea of how well the service is but For my round-trip to Merida, it was quite decent

Spirit Airlines

1.4(1.3k reviews)

20.8 mi

Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.

Ugh. Spirit terminal at FLL.

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How badly must one handle luggage to make this happen?

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Horton L.

Elite 23

201

437

2817

3 years ago

"Exceptional Comfort and Affordability - My Preferred Choice for South America Travel" I recently had the pleasure of flying with Copa Airlines on my journey to South America, and I must say, it was an experience worth raving about. From the affordability to the comfort level, Copa Airlines exceeded my expectations in every aspect. One of the standout features of my journey was the remarkable balance between affordability and comfort. Copa Airlines managed to provide a level of comfort that rivals that of Delta Airlines, all while keeping the prices reminiscent of Spirit Airlines. This unique combination allowed me to truly enjoy my trip without breaking the bank. The culinary experience on Copa Airlines was another highlight of my journey. I was pleasantly surprised by the quality of the hot meals served onboard. Dishes such as meatballs with rice and delectable pasta not only satisfied my hunger but also tantalized my taste buds. In fact, some of these in-flight meals rivaled the flavors of restaurants I've visited on the ground. The inclusion of wines further elevated the dining experience, adding a touch of luxury to the journey. It's not every day you find an airline that offers such attention to detail in the culinary department. Additionally, the extra legroom provided a level of comfort that made the long flight a breeze. Combined with the friendly and attentive flight attendants, the entire journey felt personalized and enjoyable. While Copa Airlines may not boast the newest planes in the industry, their focus on passenger comfort certainly compensates for it. The convenience of being able to bring my own device for entertainment, coupled with the cozy seating, made the flying experience truly pleasant. In conclusion, I wholeheartedly recommend Copa Airlines to anyone considering a trip to South America. This airline has managed to strike the perfect balance between affordability and comfort, providing a travel experience that leaves a lasting impression. The delectable hot meals, wines, extra legroom, and friendly staff further solidify Copa Airlines as my go-to choice for journeys to South America. Don't let the age of their planes deter you; once you experience the comfort and hospitality they offer, you'll understand why I consider Copa Airlines my top pick. read more

Orlando W.

5 years ago

Copa Airlines Customer Helpline Number !!!*+1 831-(900)---2912* With the current COVID-19 flu drowning the travel industry with calls for cancellations, Copa Airlines came through What can I say, almost got stranded in Cancun, Mexico due to the Coronavirus and the USA cancelling my Esta last minute and have just safely made it back home after many hours travelling. !!!*+1 831-(900)---2912* Hermillo on the Copa Airlines desk in Camcun went above and beyond, trying everything under the sun to get me home. He managed to get Me a seat home via Mexico City to London Heathrow, just had to organize a flight myself back to Ireland then. Even though I am sure that there were many many Delta customers in the same situation, this did not in any way negatively affect the service received or the resources put into trying to get me home safely despite the long queues forming behind me. Amazing service 5*. Thank you! Copa Airlines reservation number USA !!!*+1 831-(900)---2912* Copa Airlines reservation number lookup !!!*+1 831-(900)---2912* Copa Airlines reservation number USA !!!*+1 831-(900)---2912* Copa Airlines reservation number 800 !!!*+1 831-(900)---2912* Copa Airlines reservation number USA !!!*+1 831-(900)---2912* Copa Airlines reservation phone number !!!*+1 831-(900)---2912* Copa Airlines reservation telephone number !!!*+1 831-(900)---2912* Copa Airlines elite reservation number !!!*+1 831-(900)---2912* Copa Airlines reservation agent !!!*+1 831-(900)---2912* Copa Airlines advantage reservation number !!!*+1 831-(900)---2912* Copa Airlines reservation and ticket changes !!!*+1 831-(900)---2912* Copa Airlines reservation address !!!*+1 831-(900)---2912* Copa Airlines phone number baggage !!!*+1 831-(900)---2912* Copa Airlines phone number customer service !!!*+1 831-(900)---2912* Copa Airlines phone number check in !!!*+1 831-(900)---2912* Copa Airlines phone number customer relations !!!*+1 831-(900)---2912* Copa Airlines phone number contact !!!*+1 831-(900)---2912* Copa Airlines number customer service !!!*+1 831-(900)---2912* Copa Airlines reservation change !!!*+1 831-(900)---2912* Copa Airlines reservation check !!!*+1 831-(900)---2912* read more

Thomas N.

5 years ago

Copa Airlines Customer Helpline Number !!!*+1 855 626 0109* With the current COVID-19 flu drowning the travel industry with calls for cancellations, Copa Airlines came through What can I say, almost got stranded in Cancun, Mexico due to the Coronavirus and the USA cancelling my Esta last minute and have just safely made it back home after many hours travelling. !!!*+1 855 626 0109* Hermillo on the Copa Airlines desk in Camcun went above and beyond, trying everything under the sun to get me home. He managed to get Me a seat home via Mexico City to London Heathrow, just had to organise a flight myself back to Ireland then. Even though I am sure that there were many many Delta customers in the same situation, this did not in any way negatively affect the service received or the resources put into trying to get me home safely despite the long queues forming behind me. Amazing service 5*. Thank you! Copa Airlines reservation number usa !!!*+1 855 626 0109* Copa Airlines reservation number lookup !!!*+1 855 626 0109* Copa Airlines reservation number usa !!!*+1 855 626 0109* Copa Airlines reservation number 800 !!!*+1 855 626 0109* Copa Airlines reservation number us !!!*+1 855 626 0109* Copa Airlines reservation phone number !!!*+1 855 626 0109* Copa Airlines reservation telephone number !!!*+1 855 626 0109* Copa Airlines elite reservation number !!!*+1 855 626 0109* Copa Airlines reservation agent !!!*+1 855 626 0109* Copa Airlines aadvantage reservation number !!!*+1 855 626 0109* Copa Airlines reservation and ticket changes !!!*+1 855 626 0109* Copa Airlines reservation address !!!*+1 855 626 0109* Copa Airlines phone number baggage !!!*+1 855 626 0109* Copa Airlines phone number customer service !!!*+1 855 626 0109* Copa Airlines phone number check in !!!*+1 855 626 0109* Copa Airlines phone number customer relations !!!*+1 855 626 0109* Copa Airlines phone number contact !!!*+1 855 626 0109* Copa Airlines number customer service !!!*+1 855 626 0109* Copa Airlines reservation change !!!*+1 855 626 0109* Copa Airlines reservation check !!!*+1 855 626 0109* read more

Sarah H.

1 month ago

**For immediate assistance, *Call Airlines* at +1 (855)-566-85.11 *Phone Number, where our 24/7 customer support team* is available to help with flight* bookings, ticket changes, cancellations, and refund requests. This (toll-free) line, open 24 hours, provides a simple and reliable way to manage your travel plans, get accurate information, and handle any updates without delays, ensuring a smooth and stress-free experience. **Quick Booking & Clear Travel Setup** The journey began with a booking process that felt fast, simple, and well-organized. Business class options--flexible fares, priority services, and upgraded seating--were clearly outlined, making the upgrade decision easy. Flight selection and seat choices were straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Efficient Airport Experience & Priority Access** At the airport, everything felt more streamlined and relaxed. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable flow. Lounge access offered a quiet and comfortable space to unwind before departure. Boarding was handled efficiently, with priority access allowing for a calm and hassle-free start to the journey. **Spacious Comfort & Quiet Cabin Atmosphere** Once onboard, the comfort difference was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm and well-maintained throughout, creating a peaceful environment. The crew delivered attentive and professional service, ensuring a balanced and comfortable inflight experience. **Consistent Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered at the right pace, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and seamless exit. Overall, the experience reflected comfort, efficiency, and reliability--making business class a refined and worthwhile way to travel. read more

Susan Sarandon S.

1 day ago

*The primary 24/7 Airlines phone number to talk to a person is $$ +1 || 888 || 5 5 9 || 69.19** which is available 24 hours a day, 7 days a week. This hotline is always available to assist customers with inquiries, reservations, cancellations, and general support needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

1 day ago

**Need 24/7 quick assistance, *Call Airlines at* +1(877) 370~65.98 *phone number. They can help with booking management customer support, flight changes, and flight modifications. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Tarunapuri Alampadi Lalua T.

2 days ago

1 day ago

Susan Sarandon S.

1 day ago

***Please**Call main assistance (Toll Free) phone number is $$ +1(888)-559-7870 This line is open 24/7, so you can quickly connect with a real person .. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Tarunapuri Alampadi Lalua T.

15 hours ago

**Need help** call 866-867 36.48 to reach Airlines customer support service 24/7. They can help with booking management, flight changes, and other ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

Jessica Anderson J.

18 hours ago

Jetblue operates its main 'customer service' telephone number 1-(801) 804-80.11. This (toll-free) line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again. read more

20 hours ago

**To reach live human at Airlines call +1 (888) 551-0145 (US) * and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Eduardo Alejandro Castillo E.

14 hours ago

Eduardo Alejandro Castillo E.

14 hours ago

13 hours ago

Eduardo Alejandro Castillo E.

13 hours ago

1 day ago

You can reach Copa Airlines (Copa ) customer service in the US by calling 1.(855) 657-66OO. The line is available 24/7. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.. read more