This locations has the best Sales Rep around. His name is Justin and he was the most helpful and…read morepatient with me. The whole crew at the Pell City location is awesome. They treat us with the upmost respect and will work with you to get you the best deals and save you money the best way they can. Go by and see Justin and the crew and I promise you won't regret it.

When my SO and I walked into the store we were greeted first thing by a young man named Jeff. He…read morewas so great to work with. He went above and beyond on making us comfortable and making sure we saved as much money as we could as well as making sure we were getting everything we were wanting. Always great customer service when we go to this store.

After being a loyal customer for 5 years I decided to go to streaming. I thought I was out of my…read moretwo year discount but lacked 7 months. I agreed at first to pay that after staying on the phone wanting to disconnect they apparently don't understand the word NO! The more I thought about it, I sent 75$ and had stopped the original 157.73 at the bank from drafting. Now they are pestering me for the remainder. Rather than ruin my credit and after sending all their equipment and extra remotes we bought, I will have to pay the balance. This is no way to conduct business. If they had excepted that I wanted to be disconnected with a sorry to see you go, it would have been fine. But in two calls they were trying to sell me something else or give me something else free for 30 days and I would have had to go through the same mess to stop that. Had no issue when o changed to dish from direct tv. So consider this if you choose to get a satellite from them

If I wanted horrible Internet I would not be paying $113 a month for poor horrible Internet. I feel…read morescammed so dish do better and either get better satellites or lower your prices

I needed to get a new phone after having lost my previous one yesterday. I searched for my local…read moreT-Mobile store and seen the only review that was posted about this location and I figured I'd post something positive about my visit. Upon entering I was greeted nicely by a young man behind the counter. I told him about my situation and he asked me a few questions about my previous phone and he came up with a few solutions. Afterwards he directed me to the phones and according to my preferences he showed me the two best choices and didn't try to pressure me into buying something I didn't need. The process was fast, maybe 25 minutes tops and the service was good. All my needs were met by the two employees that were in the store, I was glad that I went there and will return if the need arises.

I've been a T-Mobile customer for a long time, with that being said, T-Mobile NEEDS to keep at the…read morevery least 1 phone of all the ones they sell on hand . NOBODY WANTS TO WAIT while the phone they want is ORDERED!!! This is a very big issue with me as I have GOT to have a ph for work so I can not WAIT for one to be ordered every time I want to upgrade. THIS will have me looking for another carrier very quickly! PAY attention T mobile!!

Great Fiber Speeds, But Sales Team Needs Work I had AT&T…read moreFiber installed on 11/15/2025 in Fultondale, and the internet speed has been outstanding so far--much better than I expected. If you've seen their ads or visited their website, you might not believe it, but the actual service has been excellent. That said, the installation process was a mixed bag. I had to deal with three sales reps who clearly didn't understand the product. They couldn't answer basic questions and kept repeating vague explanations about Wi-Fi, regardless of the actual topic. Thankfully, the technician who did the install--Julius B.--was fantastic. He was professional, knowledgeable, and answered all my questions clearly. He really saved the experience. While I'm impressed with the service so far, I'm a little concerned about what might happen if I ever need to call support. But for now, everything is working as expected.

Horrible service and inaccurate info on outage. Internet…read morewent out early Jan 11,2025. I contacted AA and were told they were working on the outage. They said techs would get it restored as quickly as possible. It was 2+ days before service was restored. I do not believe tech were working on this small outage (one street) for 2 days. I don't k now if it was because this was a week-end or not, bubt after waiting all week-end, service was restored Monday morning. I would like to know why it took so long to restore the coverage and why we were given misleading info on the outage.

Spectrum, oh,...Charter, service is fat, happy, and spoiled. Just like many other companies that…read moreare no longer here, nor needed. They text and/or call daily. Past due amount rolls over, so before that is due, they harass, nag, and beg. Not worth the "services!" They harass the elderly, then lie about who is doing it and why! They will not be here, canceled! Call, wait on billing, speak to the computer,finally, and then what? Not MY department , ADELL! ADELL in billing, not collections! Go hock your new customer specials, and screw them over too! I asked to NOT receive calls at 8:00 a.m. to the elderly! ADELL says they can do this? I am on Central time! So my request is not only ignored, but me, the customer is corrected, over talked, and the law is quoted to me, the prayer of the bill! Oh look! They offer internet for $30.00! Lie!

Definitely overrated with a 1 star but no zero option. A few words that come to mind describing…read moreCharter Spectrum: worthless, overpriced, sorry excuse for ANY kind of service whether internet, streaming, cable or phone. The only thing certain with this company is the continuation of price increases & diminished to NO service. So tack on another charge for less & less service Spectrum. You're not the only option any longer.

Aaron with DishTek has installed tvs and satellite systems for us for many years. He is always…read morehelpful and knowledgeable about what we need. He is also always willing to help us when we have questions. I have recommended him to many friends. He arrives on time, works consistently, and never leaves a mess.

From the owner: DishTek - Home Theaters, Satellite Equipment and Systems, Internet Service Provider, Cable and…read moreTelevision - 1138 Hamric Dr W, Oxford AL (256) 835-3474

Internet blows. Minimum is 60 Mbps/sec. I've never got into the 30's. Also, the cable is kind of…read moreglitchy. Seems like it's always freezing or something.