Took my 99 Accord in that I inheirated with a bunch of unknown issues. The thing sounded like it…read morewas going to fall apart. YFA explained the parts I needed replaced (suspension, tie rods, front rotors) and what the estimated costs would be for parts. The next day I was given the entire total and I told them to proceed. I also mentioned when I needed it done by. All in all just over 3 days total and my little beater is driving really good again. **Their communications was a little unorganized, different from other shops; I had to call to check in a few times. But, it is entirely a family run shop after all, I might have been a little hyper focused on timing because I had to get the car back by a certain time.

Everyone here was so kind. They were very communicative throughout the whole process. Would highly…read morerecommend doing business here. Will absolutely be taking my cars here in the future.

If you want to know what it feels like to have business with a genuine, knowledgeable, honest,…read morereliable auto shop, then come here. I've never had bad experiences with them. I've been going here for about 3 years now and I will continue to use this shop exclusively. If they don't already have a good hunch of what is going on, they WILL find your problem and make it right. When 3 or 4 other shops (two European "specialty") could not help me, Swedish Auto simply reassured me yep, we can take care of you. That is exactly what they did. The rest is history. Swedish Automotive is excellently communicative, accurate, and again- they are HONEST. Their techs are skilled, and are able to get your vehicle repaired or just keep you up to date on your maintenance. I've said it in other reviews- you will not find the "cheapest" service here. That being said, what you get for your money is QUALITY fixes and maintenance. I have always gotten what I've paid for and I have never felt cheated out of my money, uninformed, or upset with the end result. I do not mean to sway people away by saying it's not "cheap" work. Ultimately, Swedish is incredibly fair with their pricing considering their know-how and the price of owning a Saab to begin with. I guess what I'm trying to say is don't expect your Jiffy Lube 29.99 oil change, but rest easy that whatever work you need done will be done to spec, with the customer (you!) in mind. Make your own choice- shop with Swedish Auto or don't, but if you are here reading this review, I would suggest that you give them a call and see what they can do for you. I am very glad that I did. THANKS SWEDISH TEAM! -Theron Flowers, Kent WA

Went for an oil change & to look into a relatively minor check engine light. Both were resolved…read morefine. While that was going on they sent a quote for a bunch of other maintenance items, which I refused. Fine, lots of other shops do this kind of thing. But they wanted quite a lot for engine air filters, so I decided to do that myself. Today I get into my engine and discover the hose from the air filter box to the engine is completely loose. There's two of these on my car -- one was properly tight, the other was so loose it had a gap letting unfiltered air into the engine. This is the only shop that's touched my car for a couple years, and if they were recommending an air filter replacement I have to assume they actually looked at them. Easy fix, just tightening a worm clamp after swapping the filters. But my car was in this state for a few months. Reader, this silly mistake could have destroyed the car's engine, and very well may have damaged it. It does not take a lot of unfiltered debris to permanently score cylinder walls. I'd need to go get a compression test to know for certain. I came to this shop for oil changes & maintenance because I didn't want to feel the need to crawl around my car double-checking a quick-change place's work. That is apparently not the level of service they are set up to provide. For what they charge and the "vibe" they give off, this sort of thing should be on a checklist a second mechanic runs through before delivering the car. Real basic "humans are capable of making mistakes" type of controls.

Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

**Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.

I called Andre to discuss a problem with the ignition/starter/solenoid on my Toyota pickup truck…read more The replacement unit he ordered came in the next morning and the mechanic confirmed the issue as soon as I brought my vehicle in. The work was completed in about an hour at the quoted cost. Problem fixed! Andre has excellent mechanics working at M-Auto- they are knowledgeable, efficient, and thorough. They even spotted an unrelated problem with my air conditioning compressor mounting bolt and fixed that while they worked on the starter replacement. I would recommend M-Auto for any maintenance or repairs- They do great work at a fair price.

I was hesitant to try a private shop because I normally go to the dealership, but M-Auto exceeded…read moremy expectations. Roy was super welcoming and went above and beyond. They know their stuff and really take care of your car. Thanks, M-Auto -- I'll be back.

Trustworthy. I took my Honda Ridgeline in for 60K service. After inspection, they recommended…read morechanging only the fluids necessary, they did not try to upsell me on extra unneeded service. They reminded me that I had serviced there earlier, which I had forgotten.

Excellent work. Excellent shop. It's the only place I take my car. They know what they are doing…read moreand are very honest.

I recently had my oil changed here, and I was very impressed with the service. They performed a…read morethorough inspection of my vehicle, explained everything clearly, and offered very reasonable prices. What really stood out was what happened the next day. After I got a nail in my tire on the way, they kindly spent about 20 minutes repairing it for me right away. I truly appreciate the kindness, professionalism, and willingness to help of the shop. Thank you for the outstanding customer service. I highly recommend this shop to anyone looking for honest, reliable, and trustworthy auto service!

Good work and they know what they are doing right up the street from my apartment and I recommend…read morethem to anyone

AI told me I was getting ripped off by my last mechanic so I tried this place since it seemed…read morehighly rated. I will now be coming here regularly. Price was incredibly reasonable, service was top notch, and the coffee was fantastic. Couldn't ask for more

Great experience having some body work done on my Honda CRV. G was very friendly and willing to…read morelisten and advise me on the best solution. He was able to order the parts quickly and repaired my car on the same day! Fast, affordable and great work. I highly recommend G & M on Rainier Ave S in South Seattle. Great shop!

I've been taking my BMW 328i to Precision Motorworks for the past 4 years, and they've consistently…read morebeen the only shop I trust. They are knowledgeable, honest, and always upfront about what actually needs to be done--no pressure, no unnecessary upselling, just solid, reliable work every time. More recently, my husband brought his Audi to them after another shop caused damage, and they handled everything flawlessly. They were professional, transparent, and made a stressful situation so much easier for us. It's rare to find a mechanic you can fully trust, but this team truly stands out. If you have a European car and want quality work without the stress, I highly recommend them.

Thank god local auto shops exist! Strongly recommend…read more Went here after being grossed out by the egregiously high quote for some work on my car at the BMW dealership. And their quote was like more than 3 fold cheaper! The inspection wasn't free, unlike the dealership, but the total came out to be much cheaper so I didn't mind. But for anyone else, inspection alone is $150 so be prepared for that. Very quick turn around as well. It was a hot summer day but the car was finished when they said it would be finished. Much appreciate that! Strongly recommend. If you just need a second opinion after a disgusting dealership experience, please let Precision Motorworks do the job right for you.