JR Snider showed up when promised and worked diligently to solve the problem We will always call…read morethem for our electric and plumbing issues. Reliable. Professional. Committed. Friendly. Technically superior.

I needed a new septic pump. The first guy that came out seemed nice enough. Their price seemed very…read morehigh but my tank was leaking and I dedcided to have them do. The two "plumbers" who showed up seemed like they thought the service call was a party. Every other word that came out of their mouths was F or MF. The were very unprofessional. Then he told me my control box wasn't working and I needed another servIce call for an estimate. I thought they were trying to pull one over given the potty mouth plumbers and I had another professional come out who said the control box was working fine. I would not use them again

Fleischer was ahhhmazing!!! Called with urgent issue, he was there the next morning in time…read more Cleaned out the pipes And told us exactly what was going on. He was very professional and prices were also good. Fixed our issue in a timely manner. Would highly recommend.

Three weeks ago we had a drain backed up on a Saturday no less and thought oh boy, who's going to…read moreanswer the phone on a weekend!! Miss Monica did, and not only did she answer she showed up a few hours later as promised. She quickly won us over with her polite and go get'em attitude. Within 20 minutes she had a plan, executed it and had us at ease. Along the process she walked us through what she was doing and answered our many questions. What was even better than her professionalism was the way she treated like old friends. In today's society that's hard to come-by and was pleasantly welcomed by all. Miss Monica ran her camera thru the pipe and let us see everything while she explained what we were looking at. Very fair in pricing, very responsive to our needs. She's won a customer for life. Thanks again for the great service. The Glazes, Marshall, Va.

Quick, Professional service with a smile! Highly recommended…read more They responded quickly, handled the issue, and provided advice

Elijah did a great job, very professional and explained the details with the repair. Communication…read morewas easy. Overall, very satisfied with the result.

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

I could not recommend The Secret Plumber more, and Master Plumber Steve K. in particular. I had a…read morepinhole leak that needed repair--The Secret Plumber responded quickly and provided a great quote before the appointment. Steve arrived perfectly on time, did a thorough job, and cleaned up afterward. He was extremely professional and cordial--I am 100% satisfied.

I have several rental units throughout Warrenton and have been looking seems forever for an honest…read moreplumber that is reasonable price wise. I now have found my plumber. Jimmy Greer. Old school blue collar good olde boy who shows up when he says he will, explains the details and keeps it fair. Thumbs up high! He's got a new client....me

Had a water heater to be replaced and contact several plumbers, Jimmy is very honest， offered the…read moremost reasonable price and the best choice of new water heaters. They came to my house on time, done the job nice and quick, reply to my questions and concern with great patience and leave with everything clean. Highly recommend !

I am extremely happy with the work that Screaming Eagle did installing the rough in plumbing for my…read morenew accessory building. They clearly knew every detail of the code required in Fauquier County. They listened to my requirements, were very prompt and a the project was a good value. The county inspection was very straightforward. I will personally recommend this form to anyone who has a challenging plumbing project.

Wish I could give it zero stars. All about promised follow up and service and so very friendly at…read morethe time of the sale. Big hype on selling us a water rite water softener that was supposed to also supposed to do the job of an acid neutralizer by correcting the PH levels. Were assured we did not need an acid neutralizer with this water softener and that it would be evident because we would no longer see blue and discoloration in our sinks, showers and tubs. Never happened. In fact, the tank blew out within the warranty period. Screaming Eagle refused to honor the warranty even though we had made consistent calls for help when the system was not working properly, requesting them to check the settings and find out why it was requiring several bags of salt per month. Promised several times they would come out to the house but never showed. When the system finally blew we were told it was because the salt tank was empty when they arrived. It was several days afterwards and why would we add salt to a broken system? We also reminded them about our previous messages and calls regarding the system requiring excessive salt, but they didn't recall. Asked about the promised warranty and were told we had to call the manufacturer. Called the manufacturer who agreed to replace the tank with confirmation from Screaming Eagle, but that never happened and the warranty expired soon after. We spent $7000 on this system because we have two disabled and medically complex children, one on a feeding tube, and both in wheelchairs, and we wanted their drinking water to be safe. We had to mostly buy bottled water anyway, even when the system was working because of the overabundance of salt in the water. We also had to pay plumbers twice to dislodge the salt from our faucets twice, and our pipes were getting pinholes and leaking due to acidic water. Their response was "Don't recall that you requested an acid neutralizer." Really? Screaming Eagle did not contact the manufacturer to advocate for us and offered no further assistance. The warranty expired and we have a blown water softener sitting in our basement with no way to remove it as we are in our 70s and disabled.