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    Cooley Group

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Cooley Group

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    Copymaking services

    Printing

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    8 years ago

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    CatPrint

    CatPrint

    (86 reviews)

    I ordered 90 prints from them recently for an upcoming art sale. All I have to say is they are…read moreincredibly accommodating. I ended up ordering my prints with a very short window for them to ship in time and I misunderstood the site and chose hard copy proofs without taking a second to realize that hard copy proofs also have a shipping time (duh on my part). However when I emailed them asking to change the proof method, not only did they do it with no issues, they also responded to my email very quickly and very kindly. When I later also received hard copies in the mail (I'm assuming they had already shipped out before I asked to change the proof method, or there was a shipping cost involved that they wanted to not steal from me) they did come considerably damaged. To me it's no harm no foul, they are proofs and are essentially extra to my order + the print quality on them despite the shipping damage was very good. This made me more worried about my full order as I spent a large amount of $ on them after spending weeks trying to pick a printing company. But, when I emailed yet again, they responded to me by apologizing about the proofs and then telling me how my full order was in much more secure packaging. I'll be receiving my order this Friday, so I have yet to know if they will come unharmed. Overall, I think CatPrint is a pretty good service for small artists like myself doing art sales. The prints are definitely not full archival quality but they are definitely good enough for people like me. On top of that they were incredibly helpful in helping me fix various issues, one of which was entirely my fault, without making me feel like a burden. I do think they need to package their proofs better by at the very least placing a piece of cardboard as a backing in the envelope. In a world of big companies like Amazon, it's nice to be able to support a small business run by real people. I hope to use them in the future.

    Response to Nicole G. who replied to my review - what she is saying is all lies…read more I had to cancel one order to United Kingdom and one order to Israel. Reason: their system does not accept address formats other than the US. It is obvious that other countries have differently formatted addresses, like some do not have states, and zip codes have letters, and zip codes are not 6 characters. So, after few days of waiting, I contacted the customer support asking why there was no progression, they told me that they need "alternative address", that their system does not accept addresses that I provided. They agreed with me that those addresses were valid, easily searchable on internet, there was nothing wrong with the addresses. But their system does not accept them.??? They needed US-formatted addresses as alternative. I have only one advice: stay away from CatPrint if you want to ship internationally.

    Out of the Office Services - Properly branding your copmany is an important aspect of sales. Set your staff up with the tools they need to make that impression!

    Out of the Office Services

    (1 review)

    This was a horrible experience. After spending hundreds of dollars with this company on t-shirts…read morefor my nonprofit organization, I was ready to place another order. My second order included several hundred dollars worth of Adidas sweatshirts with our logo, and vehicle decals & magnets for our new truck. Unfortunately, almost every time I called during the business hours that they have listed, nobody was available. I have been told several times that they don't do mock-ups or assist with anything at all until you pay. This is not the industry standard. I have worked with printing companies in marketing nationwide for over 15 years. This is awful customer service! You can absolutely find a company that will treat you and your business better.

    From the owner: Out of the Office Services is your trusted partner for professional marketing materials and branded…read morecommunication solutions. With over 35 years of combined experience, we specialize in high-quality commercial printing, banners and signs, branded merchandise, and custom decorated apparel. Our team helps businesses maintain brand consistency and avoid common pitfalls when ordering print and promotional products. Whether you need marketing materials for an event, company apparel for your team, or branded merchandise that stands out, we make the process easy with clear communication, dependable service, and expert guidance every step of the way. Build your brand with a partner that cares about quality, consistency, and long-term relationships - choose Out of the Office Services.

    Cooley Group - advertising - Updated May 2026

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