Zach came by my house today and could have taken advantage of me, but instead did a couple small…read morethings and got my system up and running without having to spend any money at all. He even added a bag of salt to my Brian tank to get me regenerated. If I need anything in the future, I will be contacting clear choice and Zach. His time was valuable and he shared it with me just to do good. This is the kind of water treatment business you want in your home. Five stars thank you Zach!

From the owner: We are your reliable and affordable water delivery service foe the White Mountains. Serving Concho,…read moreVernon, Show Low, Snowflake, St John's and Witch Well.

Very good service at a time I was really in need. certainly went the extra mile…read more I would recommend them highly to any one. Thank you Right Water Hauling and Mark. Karen

Fast service, great customer service. They got to me within a day and really helped me outread more

Just moved to Ash Fork and needed to get water hauled to me. im glad i picked purple works, Good…read moreWater delivery service in Ash Fork on time and good customer service. they where good about telling me when they will be their and when their on the way.

From the owner: We deliver quality water in the community of Ash Fork only…read more We haul 2,000 gallons. Water deliveries start at $100. Call or text to communicate. 928-707-1395

Hi Ryan I wanted to express my gratitude again for having my back even though I wasn't a customer…read more However you won me over with your consideration in helping me during what I thought was a water emergency. I was a long standing customer of Rockin R Water until yesterday when they told me I'dl have to wait on my emergency till Monday!! My horses couldn't wait till Monday for water!! But you stepped in without even knowing who I was. That speaks volumes to your charact er and your company. God bless and may you prosper abundantly

It's a bummer. This is the only water hauling company that would drive to my property. I received…read morea quote that was already high in my opinion, but had agreed to pay for 2x the quote so I could get the water I needed. The morning the delivery was scheduled I received a text message saying "sorry I misquoted you". The new quote was a 25% increase. Completely unprofessional.

Brian is an honest guy and very personable. He helped me out of a jam, arrived at the time he said…read morehe would and took extra steps to do a good job. I highly recommend him

From the owner: We service the Kaibab Estates West area in rural Ash Fork only. We offer competitive rates and we…read moreare very reliable.

I really never do reviews, but this experience was unbelievable. I have never had such blatant ****…read morecustomer service. I had sparkletts quite a few years ago in Phoenix metro area and never had a problem with them, the driver I had was great. This is when it was Danon Waters, I'm not sure if its a different set of owners now or if COVID broke their take on what's important, but something is wrong with this company, at least here in flagstaff. So, I have been going to Sedona water for a few years since we moved to Flag because there is no water store in Flag. A bit ago, I thought I would try delivery service. I didn't want to be driving to Sedona forever. So I look at Sparklettes and see they deliver to my zip code, so I set up an account online and start to schedule service. Their online setup wont let you just order bottles, it forces you to get a cooler as well... I don't need it (I have my own cooler) but ok fine, its $4 a month, ill get one. Well, the day comes for my delivery... no one ever shows, but I see on my account, that it was delivered. The next day, I call their 800 number and they go through and tell me we will reschedule you for tomorrow and have a rep from flag contact you today. No rep contacts me that day. The next day, their driver, Travis calls me and states he delivered my stuff to building 5 up on the hill. I question why he delivered to 5, when I clearly put Building 4 on the Driver notes and 5 is right next to 4, not up on the hill (this was a blatant lie, the guy never delivered at all). So he tells me to text him for future stuff its easier for him sometimes as he is busy, ok, I'm fine with that, id rather text. So when I get the cooler, I find the cold doesn't work, So I text him. He says try and unplug it and let it sit for 15m and plug it back in. Ok I do that, text him back Friday evening, this cooler doesn't work. In the mean time I check my account and now see that I have two coolers and 6 bottles of water charged to me.. What? So I text this to Travis also. This guy never responds. Monday rolls around, I text him again at 8am about the cooler, he replies after a bit stating he can probably get it to my on wed, maybe Thursday. what? WTF kind of customer service is this? So again I text him about my account having 2 coolers and 6 bottles charged to it... the guy just never responds back, Thursday rolls around and he finally texts back stating he was sorry, he can get the cooler to me tomorrow. I'm done at this point and call the 800 number again. I explained what happened to the CSR and their non existent care for the situation pushed me over the edge with dealing with a total lack of customer service from all fronts and I decide there I would cancel. They set a date for the driver to pick up items... of course he never shows till two days later... Maybe I'm old school, but I believe in bending over backwards to make something right for a customer when things don't go well. I would never recommend them, unless they got rid of this lackadaisical driver and did some CS training to their staff.

I had them deliver water for 2 years to our summer home. It took many phone calls to both start and…read morestop delivery both summers. It got to the point that the regional manager had to intervene to get anything done. In all fairness this issue may be a Flagstaff management problem. Even regional managers had difficulty getting the local managers to return phone inquiries. Mere customer service reps had no chance of response. I spent many hours on the phone trying to fix the situation, it cannot be fixed. I pay more for water now but do not have to waste time and frustration trying to deal with a rock of a system. Save yourself the aggravation, go somewhere else.

I have used this company for over a year. I always paid, never complained when prices increased,…read moreoffered to even pay extra if needed, especially since my place was a little out of the way. I never complained when I was on the schedule and then forgotten about. Then out of the blue and with no warning, no notice, I was told they will no longer be delivering to my house. It has left me in a really bad predicament. Water is such an important resource. We can survive with no TV, no internet, no phone, but it's not possible without water. Any other respectable company would have sent out a text with a 30 days notice.

2 hrs of meetings with Liana and somehow discussion was avoided that upon delivery of my tank they…read morewould not install the actual tank parts, connections, and pump, and I'd have to climb inside this tank at some point and install and put together all the parts and submersible pump. I moved on with life and potentially even called it a misunderstanding on my part. Never even complained about it. I took two months to get a plumber out there to help me hook everything up using ladders and tow straps to enter and exit the tank through an 18 inch hole. Same day he realized we were missing the 10 foot tubing used for the water outlet. The tube that was provided was for the float filter so that may have created some confusion. After calling and trying to convince Liana that the part was not there after she argued with me for 5 minutes about it, I gave my plumber the phone so that he could convince her that we have eyes and need two sets of tubing...after a lot of arguing and waiting and calling us back an hour later, we settled another purchase by me of the tubing at cost $40. 100 vs 40 at cost. And btw I was willing to pay the full 100 as it's not a lot of money in terms of what I spent with them, but it was my plumber on the phone arguing for me...and she was actually arguing back! - over 100 bucks! Any math gurus out there want to solve for 100 sell point and a 40 dollar cost point for this 10 feet of tubing at 10 per ft? That's 150% mark up and they could potentially have this on all their items. I spent 5600 dollars with this company OTD, and they argued with me and poisoned a business relationship over 100 bucks (2% of the total purchase price) and ended up making me rebuy it at cost when it was never delivered in the first place. And poisoned it over not assembling my tank. This broad said she called and spoke with her team who delivered and they remembered delivering tubing to me. Over 100 bucks, and spent like an hour on this arguing with us and calling around to find some resolution. Yea your workers remember exactly all the parts they did or did not hand over to me two months ago...Right. You've been warned everyone. - Reply to the business owner: Interesting because I just called your business for a water delivery and asked about tanks as well, and got a direct referral to Southwest Water Tanks. Also, just got a direct quote from the horse's mouth (the person I was on the phone with) who said you were a "sister" company. Sounds like this was a little more thought out than just a "rant" on the wrong company's page huh?

The folks at Southwest Water are amazingly attentive. I've been a customer for 4 years now and…read morefind them very friendly, competent, and had water needs shift a little. They were right on the request for a change in schedule. Because of our driveway, I always get a call ahead of delivery, but I don't think that's a normal thing.. it's just the extra service Southwest provides. Pricing is competitive. Great company