We got so lucky finding this company on Yelp. They've come out 3 times for 3 separate issues. I reach out by text and have always received a response within less than 5mins. Very friendly, very professional and amazing work. They take Zelle which is very convenient. I recommend this company to anyone needing Ac/heater repair. read more

Gor was amazing. Diagnosed the issue right away and fixed it promptly. He explained the repair every step of the way. It's rare to find a technician who cleans up so well. read more

Amazing service! I recently Had my ac unit repaired by cool penguin. He was very well prepared with being able to diagnose and repair the issues I had with my ac system. He was punctual and very understanding with all of my concerns. I would definitely be recommend cool penguin for its outstanding service and affordable pricing. Thank you cool penguin! read more

Gor knocked it out of the ballpark once again! This time I had him return to my residence to install a complete brand new split AC system with ductwork and new grills. He even relocated the condenser to a better and cleaner place. Gor and Albert worked tirelessly for 5 days and at the end of each day they cleaned up. The system works perfect! Their work is 100% with no corner cutting or Mickey Mouse nonsense. They were both organized, thorough, meticulous, professional, friendly, and had a very pleasant demeanor. They will take the time to explain in detail what they are doing. Their price was extremely fair and a lot less than the competition that does not come close in good reviews. I definitely recommend Gor, and I'm already making plans for him to conduct a service on my rental property. Thank you very much Gor and Albert! You guys are the best! read more

Cool Penguin - Relocated condenser unit - Heating & Air Conditioning/HVAC Near Me

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Had pipe that was clogged in my HVAC system and it caused leaking and mold. I was stuck searching for someone to help me out. I found Cool Penguin on OfferUp. Gor showed up, explained the problem after troubleshooting, fixed it and was gone quick. Great service and cool tech. read more

Got is incredibly hard working, thoughtful and thorough with his process. I highly recommend him.

Gor came out the same day and took time testing the condenser and air handler of the central air heat pump system. I new it was newer replacement system less than 7 years old but didn't know it was Lennox heat pump system that run on electricity only as Gor discovered in the attic space and testing the air compressor/heat pump unit outside. He diagnosed it was the thermostat failure and whoever installed the new system used a thermostat not really compatible with heat pump system. He installed a new thermostat that is compatible with the heat pump. Then test the cooling and heating system to ensure everything is working at 100% efficiency. He said everything else in the heat pump system was working properly with no issues. He charged for the thermostat replacement for very reasonable price and waived with inspection/diagnostic visit since he completed the repair. Gor was honest, reliable, and thorough in his visit. I will likely use him again and refer him to friends in Los Angeles county. read more

Cool Penguin - New thermostat installed and working properly. - Heating & Air Conditioning/HVAC Near Me

Excellent job removing our old air-conditioning system. Fast and efficient. Very responsive and friendly. Excellent prices and quick turnaround time. Highly recommended! read more

Although I was a bit nervous finding an HVAC technician through Yelp, I would like to say I was pleasantly surprised. I received responses from about eight different companies. However, Gor at Cool Penguin worked out great. He was the only one who offered to come the same day. He actually texted to say he was running early, which helped me out a lot. He came and performed the service requested, with good quality and value. He even went out of his way to adjust the heater to make it run more efficiently, without my even asking. Although his company did not have as many reviews as some of the other ones, he was extremely professional. He arrived in a big, clean service van. He was respectful of my pets. He commented on how nice my house was, and said I must be a kind person to have so many animals. He even knocked $50 off the quoted price when the repair turned out to be simpler than expected. Gor and Cool Penguin have my highest recommendation! Michael Maher Shadow Hills / Sunland / Sun Valley area read more

Literally HALF the price of company I've been using for years but just as good. Gor, very much on time, considerate, and did a wonderful job. I'm thrilled. read more

Cool Penguin - Heating & Air Conditioning/HVAC Near Me

Gor installed a brand new HVAC system and did a great job. He was always attentive and helpful. The system runs great, I am very happy. Good price too. read more

Did a great job. Communicated really well throughout the process. He installed an air conditioning wall unit for me in an apartment building I own. read more

Recently I had an emergency with my furnace and asked a quote. Gor responded quickly and gave the best value for fixing it. He was on time and very friendly, knowledgeable and responsible person. I loved his manners of explanation of my issue. I am very satisfied and he is my A/C guy from now on. Thank you very much dear Gor. read more

While remodeling our home to add a walk-in closet in our master bedroom we found ourselves in a bad situation where the only vent was now placed inside the closet. I opened a project in Yelp and Gor from Cool Penguin was quick to offer a consultation. Gor was very prompt in letting me know when he would arrive and very clear and concise in describing how he would approach the project, he also recommended a linear vent and was very up front about the cost difference. While inspecting the attic he found the attic cord to be too high and, out of his own volition helped lower it for the future - these are the small things that are high signal in recognizing high-integrity professionals. Gor provided a very reasonable estimate and made himself available in a matter of just a few days which we really appreciated given the mid-summer heat wave conditions. Once again, Gor was very clear in letting me know when he would arrive and did so promptly, he worked fast and asked me to review his work once completed which was of the highest quality both in terms of function and aesthetics. Upon leaving, I mentioned in passing we're installing solar attic fans to Gor and he once again went out of his way to make some great recommendations that would yield much better results than our initial idea. I highly recommend Cool Penguin and look forward to doing business with them again in the future. read more

My AC quit on the first hot day of the summer at 5:30 on a Sat eve! I had plans and had to leave at 7:30. Who was I going to get with that kind of last second window?! Gor came over right away and went straight to work, stopping only to comfort my dog for a few moments. While I was getting myself and my child ready for the evening, he got to the problem. When he gave my options for repair and I chose the less expensive route, he didn't give me the hard sell. Even though it was a last second emergency, he understood my financial situation and completely respected my decision. He even honored a discount! When he was done, he walked me through what he did. He was so kind to my son, respectful, efficient and honest. I happily endorse him, if you ever find yourself in an HVAC pickle! read more

Gor is awesome! I highly recommend him for any handyman work. I hired him to install mesh screens on my roof vents, and he did an incredible job! I will definitely use his services again in the future. read more

Goar arrived early, and on the 4th of July no less!!! He was lovely to deal with, addressed the problem right away and got my AC up and running just in time for the heatwave. Exceptionally happy with the service, expertise, and responsiveness. 10/10 would recommend. read more

Great service very polite and knowledgeable. Would def get his service again for any of my ac troubles.

Gor came out on a Friday night, and stayed out late to make sure that he fixed our broken air conditioner! We were very pleased with the job that he did, the speed and professionalism that he brought to his work, and we're also happy that it was a very reasonable price! He was able to get it fixed quickly on a night of hundred degree weather, out late way past a normal work day. I highly, highly recommend Cool Penguin. read more

Gor came and looked at all my AC ducts with his camera snake. He helped repair one and to move the AC unit. He was extremely helpful and fairly priced. read more

Can't ever stop recommending Cool Penguin for people that needs something done for their HVAC. Quick turnaround time, transparent pricing (no hidden fees), and overall just an excellent service. I've put a review here before and Gor have not given me a reason to not trust him for any future maintenance/projects. Highly recommended! read more

Gor came by on time and diagnosed the problem and took care of broken cutoff switch. But he also noticed that the wires going to the box were insufficient for my AC unit. Good eye! Thanks Gor. read more

Good work at an honest price. We called Cool Penguin to have an old A/C compressor discharged and removed. Gor gave us the most reasonable estimate for the work and was able to come out the same day. He was very easy to work with and conscientious with the job. I will definitely use Cool Penguin again for any needed HVAC work and I would recommend them. read more

I am strongly recommending Gor to anyone needing air conditioning/heating repair or diagnosis. I gave him a very difficult task: come late afternoon to inspect/diagnose and offer a solution while suffering through 102 degree weather. He was delayed due to his heavy work load but constantly stayed in touch and then texted me when he was on his way, about 6:30 at night. Had all his tools, got right to work and tested and diagnosed the problem as a failed condenser. He left to search for the correct condenser as it is an older system. Two days later he found it and came back, installed it, tested the system and got our system up and running. He literally saved the day!! Thank you so much Gor, for your hard work, your expertise and your superb customer service. If you need it done right by an experienced and honest technician, look nowhere else. He is the man!! read more

Wow I was so impressed by this service. Fast, competent, pleasant. Couldn't ask for more. He identified the problem and fixed it within 20 min. Happy customer here. read more

Our AC Unit started leaking out of nowhere and I contacted a bunch of AC Companies on Yelp for quotes. Gor responded the fastest and had the most reasonable price out of everyone that responded. He was able to schedule an appointment the next evening and was able to diagnose that our condensate line was clogged. After some work he was able to clear the clog and get our AC up and running again. Gor suggested that we get a small pump to allow the water to run to a backup line in case the drip pan overflowed. He gave us a fair quote for the pump and the work and within a week or so, had it installed in our AC. Throughout the process, Gor was extremely professional, polite, and punctual. He was clear in what needed to get fixed and did not suggest any solutions that were unnecessary. For the work that he put in in repairing our leak, the price he quoted was fair and reasonable. Working with him was an absolute pleasure and I would highly recommend Cool Penguin if you are having any AC problems. read more

I highly recommend Cool Penguin AC for any AC issue..Fast and efficient..very responsive and friendly and professional.Cool penguin was honest,reliable,and through in his visit..i will likely use and refer him to friends and people of Los Angeles county ..Thank you Cool Penguin Ac more customers to come and God bless you always.. read more

I needed either a repair for a commercial air conditioning unit or- worst case scenario - a new system. My regular HVAC man, who has been good, had given me a quote that I felt was too high so I started to call around. The owner of Cool Penguin - Gor - was responsive and is a really good communicator. He quoted me the repair price and the price for new units. Long story short, with his wonderful demeanor and his quote, I committed to him. He is a hard worker and stayed on to make sure everything was in order. Overall- a wonderful experience with a very pleasant interchange. I highly recommend this company!! I plan to use them for my home and will use them for maintenance as well. read more

We woke up to a very cold morning in our house and realized our heater was out. I sent out a request for quotes through Yelp and got an immediate response from Gor. He came out for an inspection later that day, and quickly diagnosed the problems. He was able to source the necessary parts and make the repairs the following day, just in time for the coldest night of the year. We were very satisfied with his work and will use Cool Penguin again if we have any HVAC needs. read more

HEADLINE: Gor is an extremely hard working, knowledgeable and ethical vendor. You can trust that he will put in the work to get the job done in the best, most efficient and honest way possible. This is rare in LA!!! MORE DETAIL: In the midst of selling my condo, the inspection showed that my industrial ac unit wasn't working. I had a few vendor come out to do an assessment and provide a quote. All other vendors were in and out in 15 minutes or so then came back with a quote (some close to $20k) to replace and install. Got spent 2 hours digging into the problem, came back with a few different approaches to fixing and provided extremely reasonable quotes. I ended up hiring an industrial AC specialist that was able to fix the problem very quickly because they specializing in this particular (and very rare) unit, but if that hadn't happened I would've moved forward with Cool Penguin in confidence. Please have Gor check out your problem - his work ethic and integrity will prove to be worth your time and money. read more

Wow, I am so lucky I found this company! Super responsive, the most reasonably priced. He came out exactly when he said he would; was highly informed about the electric wiring and requirements for the ac unit I have, and honored the written estimate he gave me ahead of time. I highly recommend this company and will use again when I have any ac/hvac needs. Great experience! read more

Very honest and good work. Would definitely recommend this company for any HVAC needs.

Great customer Service, Fair pricing, and very professional! definitely going to use Gor's services again in the future

My A/C stopped cooling mid-heat wave on a holiday weekend and I scrambled to find someone who could help me ASAP without being overcharged. Gor responded almost immediately and was able to come out first thing the following morning. He arrived on time and was incredibly professional and polite. Inspection was free and he diagnosed the problem very quickly! Reasonable price and professional service. I am very thankful for his help - don't hesitate to give Cool Penguin a call! ** I noticed the single 1-star review that was posted and looked into that reviewer before booking service (if you're concerned, I recommend doing this as well). Personally, I think it's very unkind to hurt someone's business like that - especially if they were honest and professional throughout the process. No need to pay attention to that review! read more

Honest, fast and hard working. Excellent communication. Fair price. You can count on him to get the job done.

Honest, fair priced, easy to reach and punctual. Found my guy! I already had him come back for additional work.

Gor was very professional and helped us out on short notice when our heat pump failed. He was on time and finished the project quickly. He was also very communicative in letting us know exactly what the issue was. Great customer service! read more

I needed to have my dryer vent blown out due to a blockage. It turned out to not be a simple job but Gor took care of it completely. He also identified another problem that I wasn't aware of and addressed that too. He was polite and incredibly helpful. I felt he was extremely reasonable in his price as well. I would trust him to do excellent work on any air vent matters at my house. read more

I highly recommend reaching out to Cool penguin . I highly recommend calling Gor for any troubleshooting issues you may have with your AC/heating. I was having issues with my cooling on a recently installed AC unit by a different company. Gor came highly recommended by a close relative. We reached out to him the night before he arrived and he promised to arrive early in the morning, which he did . After a brief discussion about the issue, Gor began the troubleshooting/investigative process of identifying the issue. Within minutes, he was able to identify a leak coming from the main blower unit inside the garage. He was able to repair the connection, completely remove R- 410 refrigerant, pressure test the line for leaks and add R - 410 refrigerant that previously escaped. once the repair was completed, the system was tested multiple times with Gor on site to confirm the proper operation. The repair made a huge difference on the performance of the unit. The system was blowing about 30° cooler prior to his arrival. He was able to identify and repair the issue within a couple hours. Gor is extremely knowledgeable in his field and uses the most technologically advanced equipment that I've seen. Gor really does go out of his way to ensure that you are completely satisfied with the quality of work. He gave me advice ,suggestions and educated me on how my system works .Give him a call and you will see the difference. He is honest, fair with his pricing and a straightforward AC Guy that explains every step and reasoning why he does what he does to get the job done correctly.We are finally enjoying our new system thanks to Gor . Much appreciated Gor , thanks again ! read more

This company went above and beyond my expectations. We had a difficult installation and wiring issue. They solved both the difficult installation and the wiring issue. They had installed the unit, then it stopped working. So we scheduled a time for them to come back and correct the problem. They came back and fixed everything in a timely manner at no extra charge. I am thrilled with this company. Finally, an owner that promises complete satisfaction and delivers. And their prices are very reasonable. I will always use them in the future for all of my HVAC issues, repairs, and questions. The owner is Highly knowledgeable about everything to go with an HVAC system. read more