I give one star to Billy since there is no option for ZERO. Here is my story. I called him after seeing a few good reviews about him. He come to install a luxury vinyl flooring in a house that we build in which the stained concrete was not holding up well. The job he did was sort of OK, but him and his workers were very messy. Soon after we paid him we noticed that the job done around the doors was horrible. Not only they put lots of dents in the door trim when they cut under, but the actual planks around the doors show bubbled areas. We pointed it out to him and he said he would come repair those areas in couple of days. Well, I have tried to communicate with Billy for two weeks now, I sent e-mails, text messages and called him nearly every day. NO ANSWER!. I can't believe how SAD of a person he is. We were nice, paid him half cash because he needed money to give to his guys, and of course he is yet to provide and invoice. So, DO NOT GET FOOLED BY THE NICENESS HE CAN SHOW BEFORE YOU PAY HIM!!!! read more