We appreciate a good place to eat And live in Golden Hills…read moreTehachapi.. Great country Bakery with a eye for Service and Hospitality this is a Perfect spot to get a bite. Always a joy to visit. The best Tiramisu I've had... yet. Doc Sommers & family.

I visited Kohnen's Bakery Tehachapi yesterday with my family, and this was honestly one of the…read moreworst customer service experiences I've ever had. I only purchased two items -- one cream puff and one slice of cheesecake -- but the cashier charged my card THREE times due to repeated mistakes. Here's exactly what happened: 1) My first card (Card A) was charged $11.20. The cashier asked me if I wanted a receipt, and I said yes. Then she told me the receipt didn't come out because the transaction "didn't go through," and asked me to provide my card again. 2) I gave the same card again, and this time she charged $11.69. 3) Then again, she told me that it didn't go through, so I used a different debit card (Card B), which was charged $11.20. While sitting at the table with my family, I immediately checked my bank account and thought I had only been charged twice. I spoke to a staff member at the store and requested a refund for one of the $11.20 charges, which was processed. However, today I realized I had actually been charged three times, meaning there was still another $11.20 that needed to be refunded. So I called the bakery and asked to speak with a manager. I spoke with someone named Danielle. I calmly explained the entire situation and told her I would send all my receipts and bank transaction records by email so they could double-check and confirm everything. She said ok and gave me their email address, but it was very long, and I was concerned about making a mistake while writing it down. So I politely asked if she could text me the email address instead. Her response was extremely rude -- she said, "I'm not required to do that," and told me to just write it down myself if I had a pen and paper. Although I was already uncomfortable with her attitude, I carefully wrote it down and sent the email. However, the email bounced back as invalid, even though I had confirmed the spelling with her multiple times over the phone. When I called again, Danielle answered and said, "Ma'am," in a very dismissive tone, and told me that they had found the three charges and had already processed refunds for both $11.20 transactions. I tried to confirm which card the refund was going to, since I used two different cards, but after putting me on hold for a long time, she read off a card number that was not mine. When I told her that wasn't my card, she insisted those were the only transactions for $11.20 yesterday and told me to "check my bank in a few days" and call back if the refund doesn't show up. And, she didn't apologize for the mistake, even though they charged my cards three times and wasted a significant amount of my time. Even yesterday, when I asked for an apology, I only received one reluctantly after I pointed out that they had made a mistake -- and even then, the response was dismissive, as if I should just accept it because they were "taking care of it." The attitude throughout this entire situation was rude, unprofessional, and extremely frustrating. The cheesecake was very good. But because of this experience, I would never come back. We drove all the way from Los Angeles to Tehachapi with my family, expecting a pleasant visit, but this bakery completely ruined the day. Being charged a total of $34.09 for just two small items due to repeated errors is unacceptable. If your staff cannot properly process payments, they should not be working as cashiers. Situations like this should never happen. What's even worse is that after making multiple mistakes, there was not a single sincere apology -- only attitude, dismissiveness, and instructions for me to keep checking my bank and call back again. My time is valuable. This entire situation could have been avoided if things were handled properly from the beginning. This was an extremely unpleasant experience, and I am very disappointed. Cf) For reference, the other $16.05 receipt is for bread that my brother purchased.

We enjoyed a wonderful meal featuring a turkey and pastrami panini, along with coffee ice cream…read moreinfused with alcohol- a delightful treat! To finish, we savored a rich coffee cake and a sweet coconut macaroon. Everything was absolutely delicious, and the service was truly outstanding!

Amazing flavors ,down home heartfelt service, and books too…read more Room for a family or just a single no one left out. Thank you for bringing a homey place to this side of Apple Valley Russell and Brigitte

Such a sweet discovery of a day! From the moment, i walked in, a nice lady welcomed me friendly and…read moresuddenly whole place felt warm and charming. It felt cozy and local from their hand written menus, plants, little vintage style chandeliers, shelves full of baking books or mugs and all the cute little details in shop...the funny calorie sign grabbed my attention " tiny creatures that live in your closet and saw your clothes a little bit tighter every night." Definitely was the perfect philosophy behind it for a bakery because once you see the pastry case full of colorful sugar, calories should be forgotten and in this case I have alzheimer so i forgot the calories when i walked in to this cute bakery...LoL i got a giant chocolate croissant and i cant say enough how much fresh and delicious it was...High quality just like the one i got in Paris very nostalgiaaaaaaaa!!!! One detail that really touched my heart and soul was the Community food pantry outside of this bakery. " Take what you need, leave what you can."Such a simple but beautiful gesture that says a lot about the heart behind a small local business. I came for a pastry but ended up loving the character of the entire place.

Service was really good. Tyler was informative with the selections of pastries as well as helping…read moreus out pick out a coffee. Pastries were very light not to over powering in sweetness. The croissants was crunchy, flaky and soft where it needed to be. The over all vibe of the shop was welcoming they even have a sit down area to enjoy either a drink or your pastries.

Wish I could give more than 5 stars!To those wondering if they should give this bakery a chance,…read moreyou won't regret it!! I came to Lexi with a custom order for jumbo soft pepperoni and cheese pretzels and she killed it and was so nice throughout the order process.Will definitely be placing an order for more soon!

From the owner: Hi everyone , my name is Lex and I’ve recently found my love for baking . Anything from sourdough…read more to different types of pastries . Everything is 100% homemade and baked fresh. Take a chance on me and let’s get baked together :)

I love this place and will gladly go out of my way to stop here when I'm in the area…read more The first thing that surprised me was the interior. The tall ceilings and open space create a really unique atmosphere that feels both welcoming and modern. It's a place that's comfortable to spend time in, not just grab a coffee and leave. What I appreciate most is that it feels like a true family business. You can tell the people behind the counter genuinely care about their customers and take pride in what they've built. Clearly mom is behind the counter a lot - very likeable and tries really hard to be the best. Crave Koffee Haus is one of those places that leaves an impression. Great atmosphere, great people, and a business worth supporting.

Arrived around 7:30 a.m. after a long drive and was really looking forward to grabbing some coffee…read more Both the hours listed online and the hours posted outside say they open at 7 a.m., but unfortunately they were still closed when I arrived. I hope everything is okay and understand that unexpected things can happen, but it was still frustrating to make the stop based on the posted hours, just to find the shop closed.

Perfection? Many thought so! Cake was detailed in design…read moreand moist! This cake exceeded our expectations. All of our guests had positive feedback and asked for seconds. Some comment included: "best cake I've ever had!" "Can I get the baker's contact info.?" "Usually pretty cakes don't taste good- but this one is pretty AND delicious !" Baker is easy to work with and clear in communication. Will order again!

She did it again the crowd looked the look and loved the taste. There was no cake left! Thanks…read moreDanice!

Helpful service, amazing pupusa's, and the bakery was delightful. Will be back! Thank you!read more

Walked into this hole in the wall establishment not knowing how the food would taste....the pupusas…read morewere amazing!!!! Can't wait to go back and try different dishes. Highly recommend this place. Service was great, super friendly and they were really fast. Best part, they take cash, credit cards, debit and tap and pay.

I can elaborate about what a pleasure it is to do business with Brenda.. but I'll try to keep it…read moreshort . Brenda has made cakes and other goodies for me in several occasions now. Not only is her service amazing but she is extremely talented in her work . Not to mention how delicious everything is!! Whether you are looking to get something special or simple for any occasion, she is your go to! You won't be disappointed.

Brenda is Amazing with her work! She can pretty much do anything you ask for , very talented. Her…read morepricing is reasonable. From pastries to amazing cakes and many flavor options she aims to please her customers. You must check out her IG to see all her amazing cakes. You won't be disappointed.

It's so crazy that this place never answer their phone and when they do they put you on hold…read morewithout even telling you, it's also funny because I called to make an appointment with my primary care doctor she said I have to call my primary care office girl wtf this is my primary care office not only did I get care here for my pregnancy still getting it for my postpartum but how is Maria the girl who answered the phone gonna tell me I can't but when I told her well why I can't Bc when I called and made an appointment for my brothers physical it was fine mind you me and them have the same plan and have the same insurance also the same primary doctor but once I mention that she changed her words and said yes I can make an appointment for my physical where are the medical directors of this place ? Obviously the office manager doesn't care training these employees for how to properly answer the phone or how to even give right information I'm a medical assistant and even I know this is not how to operate a medical clinic very unprofessional especially front office girls! Update: it just keeps getting worse so when I made the appointment she told me Dec 7th I'm looking at the app they have it's called providence it tells me there that my appointment is on the dec 14th like really Maria why would you tell me Dec 7th like I said these girls don't know what they doing and when I called and confirmed she said oh yea it's Dec 14th what a dumbass I swear ‍

covid flipped my entire pregnancy upside down, but they were very accommodating. I started going…read morehere at 15 weeks and really liked all the midwives I met. I unfortunately had to have a c-section which wasn't in my birth plan but the midwife was very supportive and reassuring. The only complaint I have was that my mental health didn't seem to be taken as seriously as my physical health. I had over 4 scheduled appointments to talk to the counselor and was finally seen a week before giving birth. I'm sure this is due to the amount on panicked mamas during this pandemic though so I'm not too offended by it.