I ordered a cookie cake for my mother's birthday. The process was easy and they offered same day delivery which is always a plus! Dawn is AWESOME, she called me about the delivery. She was so nice, sweet, and friendly, and just a pleasant to speak with. I can tell that she cared about my order and after speaking with her I knew that I made the right decision when I ordered my mother's cookie cake from Cookies by Design! I will definitely order from here again! My mother loved it! Thank you Dawn and Cookies by Design for helping to make my mother's birthday special! read more

Cookies By Design - Cookie Cake - Bakeries Near Me - Baton Rouge, Louisiana

I ordered a cookie bouquet last week. It was so creative and fabulous!! Very impressive! Theresa was amazing!! Prescriptions to Geaux loves it!! I wish I could post a picture of the bouquet! Love it!! Thx Wendy read more

Dad's birthday was on Saturday. As a professional procrastinator, I managed to wait until the morning of, to realize this. He lives in Baton Rouge. I live in Dallas. How do I get out of this? Like the good reseacher I am, I Googled "same day delivery Baton Rouge" and up pops Cookies By Design. Same day delviery. Perfect. Granted, cookies may be a cheap way out, but I promised to take him to dinner when I visited the next week, so it's okay as a "gift-lite." So let me tell you how awesome these people are. Dad wasn't home. I left his cell number when I ordered online. They called him and found out that he was eating breakfast at IHOP. He tells her to just leave the package at the door. She refuses saying she wants to "see the look on his face" and drives all the way to IHOP to personally deliver these cookies. Not only is the service phenomonal, but the cookies were too (according to dad). I think I'll stop by when I visit to personally thank these people. Highly Recommended. read more

I ordered some cookies as a Thanksgiving treat for my wife, but I accidentally chose the Monday after Thanksgiving as the delivery date, instead of the Monday before. Well, because I had Thanksgiving in the greeting on the card, they called me the Monday before and asked if I meant to schedule the delivery for that day. I had no idea I had made that mistake until she called me. She said it was no problem and that they could delivery it that day instead, and a few hours later my wife was enjoying the cookies. They also called me to let me know when the delivery was done. How awesome is that? That level of customer service is rare, and I'll definitely be using them again in the future. read more

Truly HAND delivered! My daughter was having a rough week at LSU, so I thought a big batch of chocolate cookies might help. I placed my order in the evening, received a confirmation early the next morning that was order was already being processed and soon after that a call from the amazing Dawn that she had met my daughter on campus to deliver her beautiful tin of cookies! I had hoped they might make it to the front desk of her dorm sometime this week. My daughter was so surprised! What amazing customer service. You have a customer for life and Dawn is the main reason! My daughter and I both agreed she was an absolute delight to talk to. Great product, great service! Brownies, cupcakes and truffles next. read more

Cookies by design is not that great. The cookies are cute, but they are too thick, they have too much vanilla, and $50+ is way too much for a dozen of small cookies. read more

I needed a custom order that focused on recovery for a very special person battling cancer, and Teresa and Gene came through in spades with a gorgeous cookie bouquet with flowers and sentiments written on cookies that was absolutely perfect!!!! True artists, and great people to oblige such an unusual request for a recovery cookie bouquet!!!! Drove 8 hours to pick this up, and I'd do it again in a heartbeat. The recipient was so happy and loved all of it!!! read more

Best cookies and always excellent customer service. Cookies are fresh and staff is super friendly.

The cookies are amazing and I loved how easy it was to select same day delivery. The cherry on top was when the driver called to let me know that she had just handed the cookies to the recipient. read more

I placed an order with this location previously and everything was great. Called the Jefferson Hwy store today and spoke with an older gentleman that was quite unprofessional. My question was about a promo code that was included in a previous order confirmation E-mail l had received. He said, he had no idea what I was talking about and offered no further assistance. I asked if there was someone else I could speak to or another number (customer service) I could call for help. He said, he didn't know. It was like pulling teeth to get any assistance from him. When I mention I was trying to place a same-day delivery, he finally asked which item I was ordering. After telling him, his reply was, that can't be delivered today anyway. I said, ok, never mind. He said, ok, with a sigh of relief and ended the call. He was rude, dismissive, and unhelpful. Quite frankly, he came across as if he was not interested in receiving my order or any other customer's order. Its a shame because I had intended on using this company for several orders in the future but unfortunately, that is no longer the case. If they care about their business, they should really consider allowing a more professional person with better tact to answer customer calls. read more

Great designs to choose from and the cookies were delicious. Fast delivery website was very easy to use was notified immediately when cookie bouquet was delivered. I was very satisfied with my decision to purchase a cookie bouquet will buy another one very soon. read more

Amazing customer service! Ordered something as a gift by phone and they were so responsive and helpful. Even called me minutes after they made the delivery to confirm. Cannot wait to use them again! read more

Love this place! Had a Delivery sent to someone to brighten their day! Great presentation, customer service before during and after the sale was AMAZING! Slightly overpriced but the smile on her face was worth it!! read more

Customer service was outstanding! Staff was very accommodating on design option, pricing and delivery! Super friendly!

Excellent service. I placed an order for same day delivery for a birthday cookie basket. Not only was it delivered on time, but the cookies were fresh and the recipient said the delivery person was so friendly and personable that they actually thought that I had a personal friend deliver cookies for their birthday. I will definitely order from here in the future and recommend them to everyone. read more

I called to order over the phone and from a different state no less! I spoke with a Theresa and she was super helpful. Dawn called once she delivered the cookies and was a delight to speak with. Both ladies made this exeperience enjoyable and I look forward to ordering again in the near future! read more

The design was perfect and the cookies were delicious! The delivery driver was very polite and even called me when she saw my husband's truck in the driveway to make sure the surprise was just right. :) read more

The products were lovely as well as fresh and delicious. The service was impeccable, friendly, and professional, and they were a true treat to work with, pun intended! :) The only complaint was the price for the size of the "bite-sized" cookies with a delivery fee (they were the size of a half-dollar coin), but they were presented perfectly and were still delicious. Our logo cookie was perfect and tasted like a wedding cake. Overall, we were very pleased by the total package and received wonderful feedback from our clients, less the size of the "bite-sized" cookies of course. Keep up the good work. read more

So easy to order online along with quick delivery. And the sweet lady who delivered our order called me just to make sure I knew the order was received and they were happy with it. Excellent customer service! read more

Had roller skate cookies made for granddaughter's birthday party. They are beautiful--wrapped and tied individually ready to give as party favors. They were so easy to work with. Highly recommend. read more

Cookies are delicious, super friendly staff. Staff called before and after delivery. Will definitely use again.

Sending the "get well soon" cookie bouquet was a great idea to send to my aunt while she was in the hospital recovering after surgery. Everyone sends flowers, so I wanted to send something fun and unique. The cookies were a fun surprise and brought a huge smile and laughter for my aunt. I live several hours away from my extended family and since I wasn't able to go see her in person I wanted to send something fun. Im so happy to have found Cookies by Design when searching online for a unique bouquet to send. And the delivery driver called me after she delivered the cookies to let me know how the cookies and ballon looked and how happy it made my aunt to receive the cookie bouquet. What a fun way to send love and a smile! Thank you Cookies by Design!! read more

I have ordered cookie bouquets from this company and have had great service every time. They offer a quality product that is fresh and tasty as well as top notch delivery that goes above and beyond to get the product to the recipient in a personal caring way. I would recommend them for any kind of surprise gift. The deliverer made sure that she got the bouquet to the person on time and made a call to make sure they would be there as well as called me to let me know it was received. Great job all around. read more

Placed my order online after business hours. Later realized I made a mistake on the card I wanted attached to my order. Called Cookies by Design and left a voicemail explaining the change I needed. They actually called me back at 7:40 the next morning. The cookies were for some nurses that took care of me two weeks prior while in the hospital for back surgery. They were all amazing!!! When I found out I would be going back in for another surgery, I wanted to send them something special. It worked...Cookies by Design made the correction for me and had the bouquet delivered later that morning. It was a big hit with all the nurses. I even got a call from the delivery driver notifying me that my delivery was made and who accepted them. It was my first time using this company, but it won't be my last!! read more

The product was delivered on time as promised. I live in texas and my granddaughter lives in Baton Rouge. They delivered the cookies right to her class room and surprised her. i even got a call after the delivery to confirm the gift baskets had been delivered on time. the service was beyond my expectations, thank you very much read more

Cookies by Design Baton Rouge were so accommodating when I learned my daughter would not be home the day I scheduled her delivery. The person who answered the phone gave me several options and was willing to make the delivery in a day notice if I wanted to do that. The service was wonderful and my daughter said the cookies were fresh and really good. Thank you for providing this awesome service. Love it better than the traditional flowers. read more