Amazing food and service! The coffee with lavender flavor was the best! We will be back every time we go to Bartow. read more

It's a bakery! Who could NOT like a bakery? I like this one, too, it's just that the bagel that I had there was not good and seemed like something that I could buy at a regular grocery store. No big complaints, just nothing particularly Terrific. read more

This place sucked ! If I could give rate this 0/0 I would! Highly don't recommend renting this venue for any type of gathering. Hosted a baby shower and was told by one of my guests on the toilet seat stated "restroom out of order" how do you not have working restrooms? A/C also played a BIG factor too , did not want to turn on my poor guest broke out in a heat rash due to how hot it was, Carter one of the employees stated that he'll have Shana (owner) come to check it out and she never came so I had to stop hosting to go into the bakery to see what the hold up was. Had to tell my guests to go across the street for the restrooms or go into the bakery (Cookie Jar) was a total inconvenience for me as I was again hosting my shower. Also, reached out weeks before to Shana (owner) about some pricing on a cake/cookies never got a response back on a quote and this is how you do business? Please save yourself the time and money before you ever consider this place! read more

Delicious treats, and outstanding service every time. The owner and employees are so friendly and go out of their way to assist and provide the best service. We love coming here! read more

I stopped in for a treat. It was over 4 years since my last review. Sign on the wall said they were celebrating 25 years. I'm thinking they changed hands in that time but unsure. I enjoyed my choices but found them overly sweet. Think they could cut back on the sugar and be just as delicious. Prices have gone up in 4 years, quite a bit. The cheesecake bar was flavorful with pineapple and coconut. They're open 7 to 5 weekdays and 8 to 2 on Saturdays, closed Sundays. Their sandwiches are now $13 and $14, a little steep when I'm looking for lunch. Breakfast quiche is do-able at $6. The front door entry is really congested (exterior) making it a "crowded" unappealing entry. The store is also crowded with the long cold cases. I'd only consider grab & go. Thinking it needs a "refresh" with focus on illusion of more space and maybe some new recipes. They have lots of bar cookies, cookies, cake pops in the case. Some things (like cheesecake) look old. Macarons look much smaller with much less filling. If in the area I'll stop in but it's not one I go out of my way to visit, due to sweetness, cost, and lack of space. read more

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We drive from Tampa for their cookies and cakes. Best cake decorator around! They also have catering and other types of food, which is all amazing. read more

The place is an icon! From cake pop, brownies, wedding cake, fun cake, salads & soup! They do it all. I was surprised to see them open in Saturday. They are usually delivering wedding cakes but on this day there were open. Which was nice. I got a Macaroon a picture with Gogru. read more

Cookie Jar Bakeshop - Macron- my favorite - Bakeries Near Me - Bartow, Florida

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I recently ordered a cake for my Mother's 70th Birthday party. It was absolutely gorgeous and one of the BEST tasting cakes I have ever had! I have used Cookie Jar for many years and as always, this time far exceeded my expectations. I would highly recommend using Cookie Jar for your celebration cakes and desserts! read more

This little gem in the downtown area of Bartow, Florida did not disappoint! Not only are all of their confections amazing, their breakfast and lunch menus are incredible. If you like savory food, this is your place. A must try is their signature curry chicken salad. However, the Turkey Thyme sandwich may be my new favorite. The Hawaiian Dessert Bars are my favorite and the peanut butter mousse is so rich that I can eat it for days. They also have a selection of salads and soups if you are looking for a lighter lunch. Make sure you try their selection of teas, to include the blueberry lavender. Coffee? Yes, they have everything from espresso to frozen, including just a cup of joe. The staff is committed to giving great service, and the owner is so sweet. If you are wanting a specialty cake, they do the best around!!! Check them out online! read more

I discovered the Cookie Jar Bakeshop during the recent Bartow Bloomin' Arts festival. It is on Main street near the historic courthouse. Having missed breakfast I was in the mood for some sweet treats. The Cookie Jar has a breakfast menu that includes bagels, croissants, and quiche, soups and salads, sandwiches, and all kinds of coffee drinks and tea. They also sell some gift items like lotions and dip mixes. candles, and soap. On Wednesday's you can purchase a fully cooked dinner. Check their website for details. They also manage an event space called The Nest. The main reason I came in was for the baked goods and they looked tempting. They had some delicious looking cake pops but I ended up selecting a chocolate covered strawberry, a German chocolate bar, a gooey bar, and a red velvet cookie. All of that was a $17 including a Snapple. Seemed a little high but everything was good. I ended up picking at the box throughout the day. Consider coming here if you are looking to satisfy your sweet tooth or get a light lunch. read more

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The Cookie Jar is THE small town, friendly dessert shop where the owner Shana, is friends with everyone, even if it's your first visit. Just like you see in a Hallmark movie. The food is delicious and the desserts & coffee blast your dopamine to the highest levels! You leave so much happier than when you first come in. This is the Cafe that Bartow residents have been coming to for decades! You have to try it too! read more

Cookie Jar Bakeshop - Dessert display - Bakeries Near Me - Bartow, Florida

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Very disappointed as they charged for boxes to put cookies and pastries in without informing me or giving another option, and there is a 3.5% credit card tax. Not worth visiting with the fees and very overpriced. read more

Cookie Jar Bakeshop - Bakeries Near Me - Bartow, Florida

So I waited a bit before reviewing this bakery. I needed 2 8" cake, one raspberry mousse and one chocolate fudge. I called some of the bakeries I had used in the past and they only used raspberry jam filling. I knew of 3 other bakeries that definitely made raspberry mousse but they were out of the way. I wanted a specific chocolate cake (exactly like Carlos Cake Boss) and even sent photo. I decided to try Cookie Jar since they were close to my house. I ordered the cakes a few days before the party. We communicated through text and everything seemed ok. The day before, I asked when to pick up and was told it would by 12 noon. I then asked how much it would be...no response. The following day for some reason I thought they closed at 4 and planned on heading there at 3 but at 2pm I got a call from Shanna (?) asking where I was and informed they closed for the day!! Crap, I had no clue...my bad! She did tell she thought I was picking it up at noon. I told her no she told me it would be ready after noon but nonetheless I apologized and she agreed to meet with me at 5:30 but would have to pay now. I agreed. She went on to tell me that the raspberry cake would be $125 since I was busy it didn't immediately register that that was not the total for both cakes. She then informed me the chocolate cake would be $155 because it was homemade fudge. WTF!!! I explained to her I order gourmet cakes all the time I even order off Goldbelly! She then replied well then this should be nothing for you because goldbelly cakes are so expensive! What?? I have never spent even $100 on a cake from there! We went back-and-forth and I told her I asked the cost of the cakes and she never replied back to me and her response was "oh I thought you had already ordered from us before" She then told me she charges six dollars per serving. There is no way in hell you can get 20 servings out of this 8 inch cake. Yes, I paid...I needed the cakes!!! Were the cakes good? Meh, not $100+++ worth. There was absolutely nothing special about them. In fact, the piping on the raspberry cake was so sloppy. I have had cakes from all over the world, NYC, Paris, London, Switzerland, San Francisco. I was married to a baker for 14 years. I know cakes! I am including a photo of the cake I wanted to order online. It was a 10 inch for $64!!! I learned my lesson to verify the price but never would I thought it be almost $300 for 2 8-inch cakes. read more

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Prices do not match the product. Outside of that, the person who appears to be running this establishment does not understand the concept of business practice 101; presents with no customer service experience, rude and very unorganized with little to no front of the house help. Really too bad, this cute little place could have so much potential. read more

You can always tell when things are made from scratch, and this isn't one of those places.

People not qualified to work here. Coffee shop advertising " cappacinos" but no one knows how to make one. Ran out of napkins, total impression of dis orgainization. read more

I would prefer to do three and a half but they deserve more than a 3 so I am giving them a 4. This is a cute little corner bakery that offers a variety of tasty delights. I do not recommend a breakfast sandwich since it was a bit cold and not toasted but I do suggest a delicious peanut butter dream bar or a chocolate chip woopie. The staff was kind but lacking proper utensil to make a latte but my cappuccino was yummy none the less. Definitely worth stopping by for treat. read more

Cookie Jar Bakeshop - Feast your eyes! - Bakeries Near Me - Bartow, Florida

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Very good service. Friendly people. Bought a couple bars. Guave brownie and coconut bar.

Cookie Jar did an incredible job on the cake for my baby shower. Everyone was so impressed with the texture and flavor, and the colors were perfect! The ordering process was simple and stress-free. I will definitely order from this shop again. (It's also a great place to stop for lunch!) read more

Super cute shop and great sandwiches. Very positive staff! I got the club, chips, and two cookies and it was all very good.

My wife ordered cookies for a baby shower (her first grandchild). The Cookie Jar called us because we were past our pick-up time. We told them we were running late but we're hurrying there. When we got our order of cookies they were not individually wrapped as pre-ordered and pre-paid. Once they pulled up the order and realized they had made a mistake I figured it would be "all hands on deck" and everyone would work as a team to fix the mistake since there were no other customers in the bakery and they knew we were already running late before when we walked in the store. No, only 2 of the 3 worked to bag the order of cookies. I was quite surprised they only apologized. The apology was nice, but when premium dollar is paid, premium service is expected. We didn't get that. They didn't even comp the few cookies I got for my kids during the 10 minute wait to bag the order. My wife still loves them;I guess that's what matters, but as a service-oriented consumer I would have to pass. At that price point you only get one shot. Taste and appearance: Top Notch Service: Sub-par read more

This is not just a Bakery!!! The cookie jar offers scrumptious desserts, cakes, and baked goods, and also has some of the best soups EVER!! This week I had their Thanksgiving soup twice !! So original and so yummy! They also offer a once a week dinner already prepped or cooked! Yes.... you're welcome!! If in Bartow, please visit them!! read more

Owner Shana met with us to go over a wedding reception menu and cake design. We agreed on a menu and cake flavors. Upon our return to do the tasting she provided no cake(which I had emailed her about almost a month prior). I informed her I do not eat beef or pork and she topped my meal with meatballs anyways. The chicken Parmesan was disgusting. We agreed on a price point of $17 per person only later to be billed $45 per person. read more

Being new to the area means trying out new places. Happened upon this cute little bake shop wanting a quick bite. Ummmm I didn't want to leave. The sandwich's we got were delicious but the cookies were next level. I wanted to take so many home with me, but knew they would never make the trip. They were that good. If you are near the tax collectors office in Bartow, stop by this shop and have a cookie, or two, heck make it a dozen!!!! read more

Ordered 24 cookies with 11 days preorder, texted the day before to insure they would be ready and followed up with a call the day of the pickup since they did not reply to the text. Was told on the phone your order will be ready on time. Arrived to find the cookies were not ready and they could not tell me what time they would be. Extremely poor customer service. I would strongly recommend NOT using them. read more

If I could give this zero stars I would. If you order from here please read below and plan on arriving the day of with NOTHING to pick up!! I placed an order two weeks in advance for something very simple. I called and they confirmed it would be ready. I show up the day of and they just decided not to do it! Not ONCE did she apologize. And then proceeded to blame me??? So rude. So sad we won't have anything for our party. The lack of responsibility is baffling. read more

The food and desserts at this place are amazing! The staff are super helpful. I highly recommend the Cookie Jar Bakeshop!

The Cookie Jar is always a great place to stop in for a quick lunch or mid-day snack. The folks here are super friendly and nice. The chicken salad is always good and the cookies fresh and yummy. Support your local businesses head to The Cookie Jar! read more

We dined in Saturday morning, April 23, a little after 10. After a delay (no one working the counter), we ordered spinach and mushroom quiche, everything bagels with cream cheese, and coffee, paid & sat down. After a couple of minutes, the counter staff returned holding a plastic bag of bagels and asked for our choice between blueberry or plain. So, I get that sometimes things run out, but I am a bit disappointed to dine at a "bakery" that doesn't make bagels. The coffee is self-serve; unlucky us, that was out as well, time to make a new pot. Quiche arrived, microwave heated, leaving the crust soggy and me wondering if the quiche is made in house. Disappointed at breakfast. I've had their sandwiches for lunch and it's quite good then, I'm surprised it's not as good for breakfast. read more

Pastry that tastes homemade and great coffee. Nothing but nice things to say about this bakery read more

Cookie Jar Bakeshop - I'm picky about pastry but this is fabulous - Bakeries Near Me - Bartow, Florida

Enjoyed my visit today. The food was great and the owner, along with her staff, were very sweet. I was visiting from out of town and they even shared lots of other businesses to visit while staying in Polk Co. True southern hospitality with a great treat! read more

I have to say this place was amazing!!! I NEEDED a printed picture my 25 year old son HAD to have for his birthday!!! The Cookie Jar was the ONLY place who was willing to do this for me at a last minute. They did a great job and appreciate their amazing service!! I would recommend them to anyone!! read more

Food is good. Had the Riverside salad with Tuna and it was amazing. The cookies looked delicious. Great customer service

Wow! Worst service of my life!! I'm not kidding. I wanted a custom cake for my son's birthday party. I reached out to them through text 4 days ahead of time. They said they could do it. I am asking questions through text about what time should I pick up, etc and I had to text again (the next day) to get a response. They told me I need to call in and pay and gave me a price. I called and paid and what I paid was more then what they said it was going to be. So I text them and they said tax and credit card fee. I was ok with the tax but I did mention that no one informed me of the credit card fee. Shana, the one who I was dealing with to order the cake said it was my card that charged the fee, my bank doesn't charge fees like that and I explained that to her so she said she canceled the order and sorry for the inconvenience. I said I didn't want to cancel the order and I got no response. I texted again and asked if the order was canceled or do I still need to pick it up on Saturday, again no response. My only recourse was to go to the store and find out. I got to the store and asked to speak with the manager. Well, Shana is the manager, talk about professional, she said she already canceled the order and it was her fault she shouldn't have said she would do the order on such short notice and that she canceled it because she doesn't want an unsatisfied customer. Well I never asked for the order to be canceled and I wasn't happy and I got no response, In my opinion that is NOT how you treat a customer and that's NOT how you run a business. Very unprofessional. This was my first time dealing with them and my last!! I strongly advise to stay away and find another bakery that treats their customers right. After all of that happened I wouldn't have wanted the cake anyway. Shana was very immature on how she handled the situation. They need to find a new manager pronto!!! read more

My birthday cake came from the Cookie Jar and it was so delicious. I only wish I had gotten my father's birthday cake there!!!

At Lakeland wine fest and had the lemon white chocolate with raspberry butter cream and it was by far my favorite thing from the entire event!!! Can't wait to go in person!! Wendy and Shayna were awesome!! 6 stars I could!! read more

Tried Cookie Jar in Bartow Fl for lunch. Ordered a chicken salad on a croissant lunch box which comes with a drink, chips and cookie. The chicken salad had no flavor, I had to add salt and pepper when I got home. The coconut cookie was pretty good though. I also ordered 4 cake pops and 2 pear scones. The cake pops were ok, scones were dry as can be, they did not provide the honey butter icing on top and to be honest, we didn't end up eating them because of the dryness. The cake pops and scones cost $15 and the lunch was $14. For thirty dollars I would have expected better quality. The signs said the sandwich comes with cheese so I picked the kind I wanted...when I was rung up they tried to charge $1 for a slice of cheese, telling me provolone was a "specialty" cheese. Never heard that before and even with rising costs, $1 is steep for A slice of cheese. Before charging extra for something you should ask your customer if the item is wanted. There was a young girl in there working, she appeared to be still learning. There was another customer in there trying to order a cake who was visibly becoming irritated because other customers kept coming in and ordering as she was trying to make her cake order. A woman who appeared to be the owner was making some kind of list behind the counter. She never once offered to help the young girl with the customers or the cake order. She was rude when speaking to the young lady working and then with customers in the shop just walked away to do something else. I wanted to love this cute little cookie shop but definitely not impressed :( read more

Well, we never actually got to the point of tasting any of their food. The owner lacks professionalism is so many ways. We met the weekend of Halloween to discuss catering a large party. She asked for "grace" because they were so busy getting ready for a parade the next day. She stated she would have a quote to me in about two weeks, which was fine. Problem is, I heard nothing from her for six weeks. I called and left two messages for her which were never returned. When I did reach her, she was extremely rude from the moment she answered the phone. Again, I was asked to show her "grace" at least three times. She then preceded to tell me all of the reasons she had not be able to get my quote done. She was now slammed for the Christmas parade and short staffed. She even stated that she should not have even answered the phone because she was so busy. I got the same story from her now that I got 6 weeks prior. As a professional, you never tell a client all of your issues! You simply ask for more time, You NEVER lecture a customer and you don't use a mighty and powerful word such as grace as though it's going to get you a pass all of the time. And perhaps she should have taken her own words of grace and extended them to a potential customer. His grace is sufficient, and I believe that with all of my heart. But grace is not a word you use the way she did in an effort to not be accountable for your own actions or non-actions. I hope she reads this review and takes inventory. All she had to do was contact me instead of me chasing her. Rude, disrespectful and unprofessional was never on the menu. read more

My husband and I were over charged for our tea, my lid was not on all the way, it was so hot, there was no sleeve offered, I went to double the cup and when I accidentally spilled the whole cup, instead of replacing it the rude owner/manager told the employee to charge me for another tea. At that point I was flabbergasted and walked out. I get mom and pop shops but the rudeness of the owner and how she acted turned us off to this place. Unfortunately they lost customers today. read more

The freshest donuts in town! Yum. I've eaten their sweets any times, as a former co-worker lived in Bartow and would pick up goodies on the way to work. I've also been to the shop and picked things out in person. One of my favorites. read more