The good- everyone we've dealt with has been pleasant. The cleanup was done quickly…read more The "not so good"- communication on when things would be taking place was poor. I reached out on a few occasions to try to get a timeline, and even so, the job site manager called on a Friday to see if he could come out Monday. This all took place in October. The leak occurred in July. We did decide to go with a harder to find flooring-so I can understand some delays there, however, between August 22nd and November 8th, we received almost no contact. The only communication we've received regularly is from home office asking for payment (we cannot get in touch with our adjuster-he fell off the face of the earth), and the jobsite "manager" texting to ask if we have made the payment yet. The things I found to be most frustrating, we were asked to clean and prime the bathroom, which they specified specific products. I purchased these out of pocket and did the work. The workers were late, which overall isn't a problem- I know the drive time was a lot-but we were never told if/when someone would be at the house say-to-day. If we didn't have to have a person there to ensure the animals didn't get out, it would have been okay. After the work was completed, I've found a couple of gashed in the floor, and the tub, and the transition strips that were placed are loose. Overall-the work got done. I wouldn't say I recommend them for a smaller job, or residential. Perhaps the commercial and larger jobs are done more efficiently and in a more timely manner, but as it stands, I ended up doing some work, and spent almost 4 entire months with a bathroom that was unusable and having to commute to shower.

very responsive. on time and did the work. removed substances from a broken pipe under the house…read moreand installed fans to dry under house.

They were very nice people. Did a wonderful job on cleaning my vents . They were right on time…read more Worked non stop. They did a great job. We will for sure use them again on a yearly basis . Very reasonable price and well worth it.

Great workers! Very friendly, work hard , attentive and on time! I highly recommend this business…read moreand they are reasonably priced! Had them clean our air ducts and one gentleman was literally laying flat on our floor to make sure he got absolutely everything cleaned out! Great Crew!! 5 Stars

Great experience with Arborcare, just picked up a great truckload of nicely seasoned firewood…read more Great service, especially at this busy time of year for wood and was in and out in 5 mins. Best source of seasoned wood in Boone and Blowing Rock area. Highly recommend these guys

DON'T USE ARBORCARE. I saw their sign on the road and decided to give them a call to get 1/2 cord…read moreof firewood. The call was answered by someone barely intelligible, who after hearing that I'd like to buy firewood told me to go online for prices and ordering. SO I go to their website and put in an order along with a few questions and my email address so they could contact me back. About a day later I received an email that didn't address my questions, but simply read "phone number?" So, frustrated but still in need of firewood, I email them with my phone number and soon after received a call in which they set up a delivery time for the next day, and I got the chance to get my original questions answered (they take cash only btw). The next day, they arrive on time, take the cash, and dump an amalgamation of soaked through wood, dirt, and gravel directly into my landlord's parking space. All that day and the next we spent carrying heavy, sodden, dirty wood down the hill to stash under the house and found that much of it was not cut to size width-wise, or was very oddly shaped, or was basically still a log. Some pieces looked like they were actually just clumped dirt, while others looked like they had been freshly split that day. We ended up buying an axe and now every day go out to split wet logs, and spend about three hours trying to get every fire started. DO NOT USE ARBORCARE.

Started the process of converting a bedroom into a bathroom in March. The first person that tried…read morefailed misterably, so I had to call above the rest remodel to finish up the job and fix his mistakes. At first I was very impressed. They got it done and it seemed like it was going to work out great. However, it is now October and I still do not have a functional shower floor. After one use of the shower, the floor became soft and mushy in a few places. I asked them to come back and fix it. I will say, they did come back, but it took them 6 tries and the effort got worse each time. Eventually my "messages weren't going through" and on the 6th try when the shower floor still didnt look or work as it should, they stopped responding all together. I have patched 2 large holes on the floor myself with no experience, costing me more money, and they have worked great, because i actually used the right materials for the job and cared how it ended up, but every time I try and use it another part that they did gets mushy and I now understand the whole shower floor just needs to be redone and replaced, but guess who I can't get ahold of? Their motto is that their work is their word, but some of the work on this shower floor was laughable, one time trying to use liquid nails as grout I would change my review back to 5 stars I initially gave if they would replace the whole shower floor like they should have done 4 months ago, but until then I am most defiantly not satisfied.

Horrible service. Didn't get job done correctly. Waste of money. DO NOT work with the people waste…read moreof time