Excellent service. Personable, professional, knowledgeable, and affordable. Highly recommend and…read morewill be using their services again, although I think they did such a great job that my pests may not return!

They showed up on time. Clearly articulated service offerings based on our situation. Knowledgeable…read moreand helpful. Will use again.

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

Return to follow up and check traps. I had rodents in basement and attic. Easy to discuss and…read moreschedule with. Polite and curtious.

Honestly, Orkin just earned a customer for life...the, pofessionalism, integrity, and customer…read moreservice I experienced from Orkin -- and specifically Branch Manager Christopher Sheppard -- deserves recognition. A few years ago, during the height of the COVID epidemic, Orkin installed insulation in my home. Due to the unprecedented supply chain shortages at the time, the insulation that was used wasn't fully compliant with building code -- an issue I only recently discovered. When I brought this to Orkin's attention, Christopher Sheppard and his team responded with an unbelievable level of ownership and commitment to customer satisfaction. They didn't make excuses or deflect blame. Instead, they took full responsibility and went above and beyond to make it right -- replacing nearly $11,000 worth of insulation & labor to ensure everything met proper standards. The professionalism and timeliness of the team were exceptional from start to finish. Chris maintained open, honest communication throughout the entire process and made sure every detail was handled with care. It's rare these days to find a company -- and a leader -- who stand so firmly behind their work and truly put the customer first. Thanks to this experience, I am not only confident in the quality of the work Orkin provides, but I'm also now a customer for life. If you're considering Orkin, I can't recommend them highly enough -- and if you're working with Christopher Sheppard and his team, you can trust you're in the very best hands.

A-1 has been providing pest protection services to my vacation home for years now. Always a good…read moreexperience with their services being scheduled regularly and their technicians are always helpful and courteous. Our technician by the name of Greg is one of the best. Very knowledgeable and always on time and reliable.

A-1 is a locally family owned business and this is my first time using them! I was very impressed…read morewith them. They came out quickly for the inspection and were thorough and informative. Caleb did a good job and explained the treatment process. I was able to get a treatment done in less than a week, which was great because the property was rented and they have a small child. I was very impressed with the service and the price was very reasonable and cheaper than two other estimates I got. Tim came out for the treatment and was very efficient and finished up quickly! I will be a repeat customer for sure! Thanks A-1

The service was very professional and the pro was friendly. The price was cheaper than most others…read morefor having my house and yard treated

Orkin didn't install Ridge Guard screens on the first of the two houses that we had them treat for…read moremice. When I asked the branch manager Nathan Hastings why they did on the second house but not the first, he said "because of the pitch" of the roof. My response to him was, "It might be too steep for your men, but not for mice. We paid $22,000 for mouse exclusion and you leave the ridge vents open for mice to enter?" So if you have a roof with a 12/12 pitch, Orkin might not disclose that they will seal all other mouse entry points but not the ridge vents. The second house had a 1980-sq. ft. attic, and the mouse treatment was $22,950. They also treated both houses for termites at $4,000 each house. Matthew Calvin and Sid Way were very knowledgeable, and I give them special thanks for teaching me and sharing their expertise. The 2-stars rating is for being way overpriced.

Went through multiple quotes for home pest care service (bugs, wooded area)…read more Economy from a yearly perspective was one of the most affordable. They've also been super responsive and reliable for 1-off issues. Thoroughly impressed!

I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

Sam was friendly, professional and very knowledgeable. He took the time to explain the various…read moreservices. Highly recommend!!!

Another amazing job by Andrew. He was timely, professional and very personable. Andrew always…read moredoes a great job treating both the interior and exterior of our home. Well done!