this is in bluff city tn. super shady company that will start billing you without your…read moreauthorization and seems to have a whole system to rip people off. in my search for pest control I called a bunch of companies. some said they would come and look to see my issue and I was under the impression they would quote me after they looked. once they get your address this company just starts charging you. but they wait awhile before they charge you hoping you will forget whether you signed up with them. I figured the whole scam when I talked with them yesterday. I got confused and paid them for a service they claimed they did in February thinking it was the company I actually did hire. I realkzed after I paid them that they are not the company I hired. I told them there has been a mistake. anyway, before I figured out the issue I spoke to them about another property that needed service. they said they would check it out which they did the same day. i thought they were just going to check it out and quote me but without me authorizing it they set up bait stations and I found out from the technician they were going to start charging me. I remember 100% I did not authorize them to do anything other than look at the problem. this is where they get you, all they do is have a record of a phone call and then from there once they have an address of the property , your name and contact info they start charging you whether or not you agreed to it. then if you question whether you agreed to the service they use evidence of their phone log that you agreed to it when in reality all you agreed was for them to look at the property and do a quote. they were able to trick me on the supposed February service with this tactic but tried to get me on it again in the service after I talked to them yesterday. this is where I caught them, because I know i know I did not authorize service but they went and set traps and I guess were going to start billing me.

These guys are THE best! Very professional, yet very friendly! We have had no issues with insects…read moresince they have been servicing our home! I feel they are trustworthy and that is rare this day and time! I'm so thankful to have found them!

Outstanding service every time. I've been using this company for over 15 years and never had a…read moreproblem. I highly recommend this business.

We have used him for several years until now. He has made 3 appointments with us and has not shown…read moreor even had the courtesy to call and tell us that he was not coming. Really a very poor way to keep business and positive reviews. We are moving on after dealing with him a very long time.

We called Chappells when we were at the end of our rope. We had been battling bed bugs for over a…read moreyear. We had used another pest control company that came to our house multiple times and sprayed an insecticide throughout our house. In addition, we were treating our house every couple of days with insecticide purchased at a home improvement store and quickly losing our sanity. We had spent over 4,000.00 on treatments and had removed any furniture we could and STILL had the bugs! One heat treatment from Chappells and we were bed bug free! The staff were professional and wonderful to work with. I am so grateful for this company and the service they provide.

Used their very expensive heat treatment services. Didn't work. Bugs back within days. Would not…read morere-treat. Don't waste your money.

London gave me a quote for moving, trimming and edging my yard. I gave him the job and we set a…read moredate. He arrived on the date with inadequate equipment. He promised to return the next morning to complete the work. He failed to show up and has ignored my attempts to get an explanation.

I've been using this company for our weekly maintenance and seasonal cleanups, and our yard has…read morenever looked better! The crew is always on time, courteous, and takes great care to leave everything spotless. It's a huge relief to have a beautiful lawn without the stress of doing it myself.

On time!! Neat!! Polite!! Good job!! Called Him and He told me what day he was going to…read morebe in my area!! We agreed on day & time!! He was a very business minded person..,,

Quick response time, Roger came out and assessed everything and did only what was necessary to…read moreprevent pests. Friendly service, best in the area.

Very happy with the service. Got back to me within minutes of my inquiry on Yelp. I called, and Mr…read more Tilley said he could come out the very next morning to deal with my yellow jacket problem. The little terrorists are gone now. Knowledgeable, professional, and personable. Couldn't ask for a better contractor to come to my home. I will be using Tilley again, and I have already recommended him to some family members.

Styles Pest Patrol goes above and beyond the meaning of excellence and integrity! They always…read morenotify me prior to their arrival and conduct their work quickly and efficiently. I highly recommend this family-owned company!

My wife and I live in Maryland, but have a house in Bristol VA that was being rented to some…read moreterrible tenants. They caused a rat infestation in our house. We called Leo's and agreed to a contract for a tech to visit every three months for a year, they supposedly sent a tech to the house soon after that though I never heard anything from Leo's. After a few weeks I called Leo's to inquire about my bill and how the service went. I was told everything went well and they would be mailing the bill. After another two weeks or so, my wife had to travel to Bristol to meet the Sheriff and evict the terrible tenants. While she was in town she went to Leo's only to find out the the tenants never let the tech into the house and the service had NOT been completed as I had been told over the phone. While there in person, she scheduled a time for the tech to access the now vacant house. When the tech arrived, he found a roach infestation(did I mention how terrible the tenants were?) to go along with the rats. He suggested the best course of action to be a monthly treatment plan and advised that he would send a new monthly contract and would reach out in the future to schedule the next treatments. At this time the tech did a full service and we began seeing results(dead roaches everywhere) relatively soon there after. Another two weeks pass and continued radio silence from Leo's. No new contract had been mailed, emailed, or in anyway communicated to us, no scheduling had been done. We called and cancelled our contract today. No apologies were made for the lack of communication, no attempts were made to do any better. This is understandably a very stressful situation for us as we have had to take days off of work to travel and tend to this house, not to mention the literal thousands of dollars we are out do to non-payment of rent and damages. We needed a company we could rely on, someone who could do the job, and communicate to us. Maybe I'm asking for too much, but knowing that a rat and roach infestation was allowed to grow for roughly a month due to Leo's lack of communication is infuriating. TLDR; Leo's says they completed a service they did not complete, roach and rat infestation grows for over a month.

I had yellow jackets entering my house. They were able to come the same day I called and were…read morefriendly and thorough. Unfortunately, we found other issues; however, finding them will save me money in the long run. I would highly recommend them!!