My wife and I live in Maryland, but have a house in Bristol VA that was being rented to some…read moreterrible tenants. They caused a rat infestation in our house. We called Leo's and agreed to a contract for a tech to visit every three months for a year, they supposedly sent a tech to the house soon after that though I never heard anything from Leo's. After a few weeks I called Leo's to inquire about my bill and how the service went. I was told everything went well and they would be mailing the bill. After another two weeks or so, my wife had to travel to Bristol to meet the Sheriff and evict the terrible tenants. While she was in town she went to Leo's only to find out the the tenants never let the tech into the house and the service had NOT been completed as I had been told over the phone. While there in person, she scheduled a time for the tech to access the now vacant house. When the tech arrived, he found a roach infestation(did I mention how terrible the tenants were?) to go along with the rats. He suggested the best course of action to be a monthly treatment plan and advised that he would send a new monthly contract and would reach out in the future to schedule the next treatments. At this time the tech did a full service and we began seeing results(dead roaches everywhere) relatively soon there after. Another two weeks pass and continued radio silence from Leo's. No new contract had been mailed, emailed, or in anyway communicated to us, no scheduling had been done. We called and cancelled our contract today. No apologies were made for the lack of communication, no attempts were made to do any better. This is understandably a very stressful situation for us as we have had to take days off of work to travel and tend to this house, not to mention the literal thousands of dollars we are out do to non-payment of rent and damages. We needed a company we could rely on, someone who could do the job, and communicate to us. Maybe I'm asking for too much, but knowing that a rat and roach infestation was allowed to grow for roughly a month due to Leo's lack of communication is infuriating. TLDR; Leo's says they completed a service they did not complete, roach and rat infestation grows for over a month.

I had yellow jackets entering my house. They were able to come the same day I called and were…read morefriendly and thorough. Unfortunately, we found other issues; however, finding them will save me money in the long run. I would highly recommend them!!

i had marshall bros. exterminating come and treat my home for terimites and could not have asked…read morefor any better service! he was very professional and polite. he went above and beyond to make sure every part of my home was treated. he took his time and did not rush, explained everything to me and a great price. my family will always call marshall bros. for any pest control needs we may have.

We have used him for several years until now. He has made 3 appointments with us and has not shown…read moreor even had the courtesy to call and tell us that he was not coming. Really a very poor way to keep business and positive reviews. We are moving on after dealing with him a very long time.

Great company with the Best technicians and very knowledgeable and affordable wouldn't call anyone…read moreelse but these people

We have used for Exterminating for over two years now and they are the best in the land. Very…read moreknowledgeable, great value, and very thorough! Eric is our technician and he is great. I can't recommend him enough. Also, Laura at the front desk is so sweet and helpful. I can't recommend this company enough. 10 out of 10!!

I highly recommend Barnes Exterminating & Pest Control in Seymour, TN. They have outstanding…read morecustomer service at an affordable price. Our tech, Jimmy, is fantastic! He is always very professional, reliable and thorough in his work. He answered the questions I had about the products he uses and how they are applied.

Was prompt when called on our emergency needs…read more Detailed in the estimate / report Kind & polite & honest Was very dependable And was very reasonably priced to our needs Will definitely recommend and use again.

I do not recommend this company. Disappointed in the service I received. Mr. Smith gives the quotes…read morebut he is not the person doing the work.

Grade A service We have used Tony for all of our pest…read morecontrol needs for years. We will never go anywhere else

Fantastic interactions ... great knowledge, we came up with a joint plan, and recently contracted…read more First application is in 2 days. Thanks and looking forward to working together.

Very fast. Honest, straightforward pricing. Great job DONE. Would definitely call them again.read more

On time!! Neat!! Polite!! Good job!! Called Him and He told me what day he was going to…read morebe in my area!! We agreed on day & time!! He was a very business minded person..,,

Quick response time, Roger came out and assessed everything and did only what was necessary to…read moreprevent pests. Friendly service, best in the area.