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    Cook-Out

    3.3 (132 reviews)
    InexpensiveFast Food, Barbeque, Burgers
    Closed 10:30 am - 1:00 AM (Next day)

    Cook-Out Photos

    Business Info

    COOK-OUT ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Never ever ever eat here, crumpled up dum dum wrapper that smelled like it came out of someone's but fell out of my sandwich. Unbelievable I'm always nice and pleasant in no way could I have ever deserved this to happen to me. Not that anyone ever would deserve this to happen.

    Every time I order a milkshake from there it's messed up. I order a banana fudge milkshake and I receive a butterfinger milkshake. This is the third time it's happened.

    menus on the wall of a restaurant
    Anissa W.

    We stopped by late in the evening & they were super busy. The drive thru lines were slow, but the service was pretty good. There's not much more to say. It's fast food. The food we got was fresh for the most part. We were able to get what we wanted & to about our business. I will go back if I'm that area in the future. I recommend them.

    Tray
    Ellie H.

    The service is quick and the food is good but I find that every time I get a tray and order cheese bites as a side I usually only get 4-5 pieces if even. I thought maybe it was a mistake once but it keeps happening and I feel like I'm not getting my moneys worth.

    a receipt and a receipt on a car seat

    HORRIBLE SERVICE. asked for extra oreo they gave me vanilla ice cream with broken oreos on top. Also put a receipt with hair taped to it in the bag.

    Cookout menu
    Deneen S.

    1st time at Cookout after all the years it's been in Richmond. 1415 E. Ridge Road, Henrico. I went Friday evening around 6pm 3/30/18. First I was overwhelmed by the menu. I couldn't figure out the way it's organized, or not. I was greeted by a friendly voice asking me if they could take my order. I asked for a few minutes. As I was trying to figure out the menu I was interrupted by the voice again asking if I was ready. I wasn't, but since there were people behind me and I didn't have time to read the menu, I settled for a bacon cheeseburger w/French Fries. Once I was home, I put the burger on a paper plate with the ff. The ff were eh, but the burger was surprisingly good. I'll revisit again when I'm running short of time. The burger taste better than a McDonald's or Burger King burger.

    This lady is very rude

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    1 month ago

    I love their bbq sandwich .Chesseburger yummy I try buy something different when ever go there

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    Cook O.

    Thank you so much for the 5 stars! We truly appreciate your support.

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    20 days ago

    Took 20 minutes (after I paid) to bring out my food and no one was in line before me. I don't how that's even possible for a regular tray

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    Cook O.

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    11 months ago

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    Cook O.

    Thank you for the positive review!

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    3 years ago

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    2 years ago

    Fast service and friendly staff at East Ridge location. Always a favorite for hot food when I need lunch quickly before my next meeting!

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    2 years ago

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    3 years ago

    The food is usually tasty. The service isn't always the best though and sometimes it takes the food a while to be served.

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