This cookout has improved a lot! They've hired a lot of new really awesome people and the service in general has improved. The food is about what you'd expect, mid tier fast food bites (though I will defend that Cajun char grilled chicken breast and milkshake to death), but for 8$ it's good deals. The vibes inside are solid, usually I just go through the drive thru though. Lots of college kids so usually busy, they handle it well though. read more

I stopped by Cookout tonight to order a chili cheese dog. I haven't been to this location before and I was surprised it was so busy. The hotdog I ordered was pretty good and had tons of chili and cheese. It was a little messy, but luckily napkins were added to my bag. The staff was very nice and prompt with my order. The staff working the windows wore masks and ensured my order was correct. I would recommend this location to any of my friends wanting a quick affordable meal. Food here is always fresh and tastes like it's fresh off the grill. My only critique is the hotdog could've been presented a little better. More of the toppings in between the buns than on the outside of the bun itself. Nonetheless, I will be returning! read more

Cook Out - Chili Cheese Hotdog - Fast Food Near Me - Birmingham, Alabama

This was my first time actually eating food from here and I was a bit disappointed. I ordered the tray which consisted of a big double burger or chicken quesadilla fries and a milkshake. The burger was for my daughter and it reminded you of the burger patties from McDonald's. I don't see why it's called the big double burger because nothing about it was big. I tasted a piece and it did have a nice grilled flavor, but that's about it. The fries were hot and good. The chicken quesadilla I was amazed by it, and not in a good way. When I opened it I noticed how flat it was. When I picked it up it was very flimsy. I opened it up to see what it looked like and there was only one piece of chicken on the quesadilla. The rest of it was cheese and some type of sauce that was a bit spicy. This meal was definitely not worth the $11 that I spent. The only thing about cookout is their milkshakes. Thumbs down for the food... read more

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Been here many times. It's always good. It's affordable. The tray is superb. You get an entree, two sides, and a drink for $6. You can sub a shake in your tray for only $1 more! 40+ milkshakes listed plus there are many off-menu shakes (pro tip: try the banana split!) Milkshakes are thick. Eat with a spoon unless you want to wait for it to melt a bit. Most of these reviewers have no clue what they're talking about. This is five star fast food. read more

It's cheap, and pretty good. I am a Cookout newbie, so I ordered the platter consisting of a big double with cheese, my two sides were chicken nuggets and cheese bites. They were skimpy on the nuggets-I only got 3! I also got Cajun fries and a mint chocolate chip shake. I enjoyed the platter, the fries were just ok, and the shake was so thick I set it aside to melt a little since I couldn't drink it right away. But it was a good shake! My constructive feedback: The fries should have more Cajun seasoning than one small shake just on the top, and I wasn't offered any sauce for the chicken nuggets or fries, and there were no sauces by the drink area. I spied people with BBQ sauce and ketchup, so I know they have sauce. And a side of chicken nuggets should be more than three! But like I said, it's my first time at a Cookout, so maybe that's the way they run things. read more

Cook Out - Big double with cheese, chicken nuggets, cheese bites - Fast Food Near Me - Birmingham, Alabama

I went here with my boss as we had both been excited about this place opening. It was crowded, of course, and by the time my lunch companion and I got our food, there was nowhere to sit, and any table that opened up was immediately nabbed by someone else waiting, so we had to take our food back to the office. Not a super ideal situation but not the worst either. I spent about $7 on a "tray" for lunch and was pretty satisfied by the end of the meal, mostly because the portions on the tray are by no means hearty. Still, it seems like you can barely get lunch for less than $10 these days, so I guess it's not a totally bad thing in a world of over-sized portions. I got the quesadillas, the white cheddar bites, and a corndog. As someone else said, you can't really find the chicken on the quesadilla, and I noticed mine wasn't grilled so much as heated up so the cheese would melt, but it still had a good, spicy flavor. The white cheddar bites were amazing, though there were about six. The corndog was pretty good too, the batter on the outside was crispy and not soggy like some fast food corndogs can be. My boss got the spicy chicken sandwich, and said it was good for a chicken sandwich but was not really spicy. He also got a bacon wrap and the white cheddar bites and said they were pretty good. We did not go for milkshakes this time around but I definitely look forward to trying one on a future visit. Now that I've tried it, I'm fine to wait until the hype dies down and we can actually dine in. read more

Mediocre at best. Hamburger not dressed very well. Fries were soggy. Corn dogs fried then we think reheated in microwave. Shakes had little chocolate flavor. Shakes were very thick. We won't return. read more

I ordered 2 dogs all the way fully loaded. Not that great but decided to write review since bund were so darn stale. Can't say I'll be back & would rather take a chance on hit and Miss McDonald's or something. It's inexpensive though, so for that I'll give 2 stars. read more

I normally have pretty good luck at this location, but I didn't tonight. I went to Cookout for a cheap, fast dinner for myself and my boyfriend: 2 chili dogs and some chicken nuggets. However, I wish I had checked my order before I left, because I instead received 2 corn dogs, not enough nuggets and a small fry. It was extremely frustrating because I had already waited over an hour for this food. It definitely was not worth the wait in my opinion. The food was cold when I got it too. Taste was okay once I reheated it. The staff did wear masks, but they were not worn correctly. Sustainability could've been better, as all the meals were served in styrofoam and an excess of paper bags. Overall, I don't think I'll be revisiting any time soon. read more

Wow....wish these were in the western states. So cheap. Got a meal for two for less than $20. My husband got a burger and a drink, and it was so good we went through the drive thru again and got another one. The trays are a great deal but the sides are small. We did order one fry that they forgot to put in the bag. The sides are sorta small, ordered hush puppies and cheese curds and only got 4 of each. Super friendly staff, dude at the window even asked us if there was anything else we needed before shooing us away like most fast food places. That's the very first time anyone has asked me if I needed anything else at the window in the drive through. read more

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Was in around midnight on Monday and the place was super busy. My first visit. Waited in line for about 25 minutes. Food was great and cheap. The only negative was that the cashier at the window was not wearing a mask or gloves. read more

Cook Out - Window - Fast Food Near Me - Birmingham, Alabama

I ordered a tray with two sides. My two sides consisted of 2 onion rings and 8 cheese bites. I can't believe I paid money for this meal! read more

Cook Out - Supposed to be two sides (2 onion rings and 8 cheese bites). Ridiculous I paid money for this. - Fast Food Near Me - Birmingham, Alabama

Like Hardee's chargrilled burger, but not quite as good. Onion rings were fair-mediocre. If you need a fast meal, there is always McDonald's, etc. read more

Order was rung up wrong and didn't repeat my order once I got to the window and even asked as they took my card. Asked for a cheeseburger tray and got paid for a doublecheeseburger with no cheese, yes, how did that mistake happen. Then a second person gave me an attitude because I stated that I wanted both drinks with no ice and was I charged for a large. The first lady apologized and said no, theyve ran out of their medium size cups and refixed me drink. The other lady stepped to the window stating its the same amount of drink as a regular without ice and proceeded to hand me the same drink. Saw the food was cold and made incorrectly once I got home. My other visits have been decent but this one left me very disappointed . read more

Cook Out - 2 wrongs: Given a Double Cheeseburger with NO cheese. Asked for a cheeseburger. - Fast Food Near Me - Birmingham, Alabama

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We were passing through and absolutely loved this place! I wish they had them nationwide!

I honestly never thought I'd love a fast food restaurant enough to leave a review but oh my god it's so good! I've only tried it once but it was literally amazing! And they have such an extensive menu! They banana pudding shake was so good too, just have to use a spoon unless you're better at sucking then me haha. read more

I eat here bc it's cheap and close to my work, but this is the worst service u can possibly get....when they get my meal right that one time out of 5 though......it's really good. Everyone is always angry and rude. Plz hire a better staff, I love cook outs read more

In the past have enjoyed the food. Both the quality and service the last few months has gone down. Tried to give them another chance today but it was the worse service to date. I order a spicy chicken sandwich and found out once I got back work, they gave me a cheeseburger. My onion rings and hush puppies looked burnt. At the window I asked the server for some ketchup. She said it was in the bag and when I started looking in the bag, she changed her responce to "I think there is some in the bag". Not happy and won't be going back. read more

Essential to the college experience. Great food, low prices. Going there is a trip, and it will take a while, but that's just a part of being at cookout. read more

I attempted to eat here but was completely ignored. It started before I went in the door when an employee came out, didn't have to courtesy to hold the door, and went to talk to her friends in the parking lot. Then I get inside and a staff member or two glances my way. They never said anything and never offered to take my order. The staff also looked unkept and covered in tattoos. I didn't trust them to prepare my food, so I left. Went to a CookOut in Tennessee and had a wonderful experience. Incredibly disappointed and won't give this place another chance. Went to Taco Casa down the road and had a good sandwich instead. read more

Hate posting such a negative review because I generally enjoy Cookout from when I was living in North Carolina and Cookout seemed to be everywhere. My visit to the Cookout off Lakeshore didn't go well at all. The drive thru backed up while I was there. The car in front of me appeared to have multiple orders and food orders and moneys kept being passed back and forth through the window for almost 10 minutes. Once I got to the window, my order (2 small shakes) was wrong and the young lady seemed extremely flustered. Another employee corrected the order and handed me my order through the window without even acknowledging me - it was really just a hand coming through the window with a shake. Once I took it from his hand, he disappeared back inside with nary a glance and I drove off. Probably just a bad day. read more

Absolutely amazing! The food was fresh and cooked to order! Can't wait to go back. Also the wait time wasn't as bad as I thought it was gonna be. They get your order to you quick and the lady and young man at the walk up window was so nice and made sure everything was perfect read more

Lastnight My order was wrong then they caught an attitude because they had to fix it so they gave me a half cooked burger which has me sick . read more

Cook Out - My half done burger they gave me lastnight - Fast Food Near Me - Birmingham, Alabama

When I first heard of this place I was in Columbus a friend of mine told me about it cookout its a new place that they just build on lakeshore a couple months ago and I thought I would give it a try. They have very reasonable prices I got a chicken finger sandwich combo and it was only 6.57 and you just can't beat that I thought the fries were good very hot and fresh and my chicken sandwiches was good to I'm glad I came before the lunch rush. read more

Food was very disappointing, I ordered chili cheese fries and only got chili, the big double burger is actually very small with the patties being about the same size as McDonald's, the burger tasted overcooked/burned. Overall I was highly disappointed, I will never be returning. read more

Cook Out - Fast Food Near Me - Birmingham, Alabama

The service was very friendly, but the milkshakes we ordered were so sweet it was like diabetes in a cup and we couldn't consume them. The French fries had good flavor but were super soggy. Will not be going again. Would not recommend. read more

I was given attitude after looking at the menu for less than a minute. The cashier said," please be mindful of the people in line behind you", I said," yes ma'a. let me just look real quick and I'll be ready to order." she then proceeded to ask," is there anything I can get you tonight?" To which we had to rush and say something random after only 2 minutes. The attitude was unacceptable. read more

I wiiisssshhhhh I could've given this place 0 stars. After waiting in a very long line for my order, I got all of the way back to the hotel only to discover I was given the wrong order. I went back and they remade my order. No apologies. I get back to the hotel again...wrong drink and food was terrible. They put onions after I said no onions, breading was falling off of the rubbery chicken... Chicken nuggets were burnt and the chili on my hotdog was so burnt I literally spit it out. I am visiting from out of town and I will never visit this place when I return to the Birmingham. Dave yourself the trouble and eat somewhere else. read more

For a few months now I've heard all the hype about the cookout coming too birmingham. I've heard it's cheap and good. Price doesn't matter because I will pay for good food, but this, I don't want even if it's free. First off the price is average, but I could've had a MUCH better meal for this same price or less. The burger, NOTHING special. The fact that it's flame broiled reminded me of Burger King; that's not a bad thing but I'd prefer BK! The onion rings were fried well but nothing special at all. Lastly, the Push Up flavored ice cream and vanilla mixed was good. I didn't finish my food, but instead threw it away. Money wasted. Here's the thing. Outside one of the employees asked if I enjoyed it, I said no and there was no response. She didn't ask why, she continued to speak with another customer that said she enjoyed it. I get on my car and my food comes back up. I felt horrible (thank God I had a cup in my car). I made it home only to sit in my car and vomit for another 10 minutes or so (I couldn't make it in the house). I will never go back there...period!! I posted my dislike on Facebook only for several others to concur. The quality of this food is very subpar. To say something positive, the cashier was very friendly and welcoming. read more

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If you want to wait 45 minutes in line for sub-mediocre food! This is your place! No one attends the walk up window, and the 2 drive through stations are confusing and ineffective. None of the workers have ever been nice or kind. All in all a terrible experience every time :) read more

These people are actually so rude. we asked for food and the guy over the drive through was so mean. He snapped at us for taking a pause but we only paused because the first time he said "what" ten times when we literally only said "fries". He was SO rude. I'm about to look at his name tag. He's not even wearing a name tag. He is a little older and has short dark curly hair and grey in his facial hair. Rudest customer service i've ever seen. Embarrassing and this guy should be fired. Awful look on cookout as a corporation and the manager of this location. read more

The only reason I gave this restaurant one star is because it wasn't any other option. The food was disgusting and wasn't worth the wait. I wasn't sure if it was my order or the person order behind me in the drive thur. If I was given the option to eat here again or eat a pack of ramen noodles over and over again, I'd lick the floor I walk on. read more

I'm so happy we finally have a cookout in Birmingham. The food is delicious and reasonable.

Worth the small wait for the made to order beef pattie. Burgers taste just like backyard grilling!!!

It was okay at best. I thought the value was not better than any other fast food place. I ordered a chicken sandwich and I was sick all night. Probably won't be back. read more

I have eaten at the one in Hattiesburg and the one in Tuscaloosa. Both were great. The one here in Birmingham does NOT measure up. I was in line for 50 minutes. That is not a typo. 50 minutes. I wanted to leave the line, but I was in the inside lane so I was trapped. By the time I finally got my food, the fries were completely cold. Fries should be the last thing that go in the bag, right before you give it to the guest. I guess they put them in there when I placed my order. Terrible experience. Birmingham has a lot of places to eat. If Cook Out does not DRASTICALLY improve, it will be gone soon. Would give it zero stars if I could. read more

I visited Cookout after my husband and I waited too late in the evening and most places had already closed. Both drive-thru lines were wrapped around the building so we decided to go to the walk-up window! Did you know you can do that? Yep! I ordered a BLT with fries and a drink and my husband had a double cheeseburger with fries and a drink. Our food was hot, came out quick and the order with accurate. My BLT was good but I wish there were a little bit more bacon on my sandwhich. This is my second time ordering the BLT and it was as good as the first time. I assumed my husband's food was good because he ate all of it! Overall our experience was good and we would visit again. read more

If you want a lot of cheap food and you want it fast, this is your place. There's tons of options, but be warned that you'll be hard pressed to find any healthy options if that's what you normally go for. read more

Food is good amazing here! Glad they finally came to Birmingham, but I wish they would of chosen their staff a little better. I went through the drive threw and the lady at the window "Elisa" was very rude, threw my god at me and almost made me drop it. She threw the spoon out of the window when I asked for one and it hit my car then she handed me the next one. If it wasn't for their cheer wine floats I probably would never comeback to this location. read more

Literally the worst experience of my entire life. We ordered: 2 orders of chicken nuggets and 3 orders of cajun fries along with 3 waters and one milkshake. What we received was absolutely disgusting. We were handed a box with a cheese quesadilla, a hot dog covered in relish and onions, a bacon cheese burger, fried cheese, and around orders of soggy, flavorless fries. Nowhere in sight were the chicken nuggets we ordered, the milkshake, or the CAJUN fries. I have never been so continuously let down by a restaurant in my life. This seems to happen to me every time I go to cookout but this was the final straw. Disgusting soggy food. NOT worth the hour wait either, forgot to mention that the workers take forever. read more