Tam was exceptionally knowledgeable, friendly and professional. His manager who serves as one of…read morethe owners was also very friendly. Highly recommend!

4.13.24 I have never…read moreowned a comfortable pair of shoes in my life. Doesn't matter what brand or type (comfort, sneakers, etc). I have owned Vionic, Sofft, Ecco, New Balance, Asics, etc. and every pair I own gives me calluses, is too tight, or make my feet hurt. I have gotten orthotics in the past too. I received a coupon in the mail so decided to check them out. Upon arrival, I was acknowledged and greeted by an associate and he said to let him know if I needed assistance. Unfortunately, owning comfort shoes typically means you sacrifice style. The selection is more suitable for mature or conservative clientele. The associate informed me they will carry more stylish shoes in the fall. I may return, but am not hopeful I will find anything stylish and comfortable given my past history with shoes in general.

Fantastic location, selection, and customer service…read more Great assistance by Erika !! She was personable, efficient, and professional. I visited to exchange my online order (CoCo Delray... FIRE), and buy updated apparel. They have great in store prices, updated styles, and sizes. I look forward to many more visits to this NB Factory.

Masks must be worn. There's a limit to how many people can enter the store at one time…read more The store is small. There didn't seem to be any social distancing enforced among the shoppers. There were people basically next to each other in certain areas of the store. They have shoes and apparel to purchase. There's usually a promotion going on.

I have had nothing but great experiences at this store over the many years that I've been shopping…read morehere. With that said, Tavis somehow went above and beyond all of those experiences this weekend. I felt so awful asking him repeatedly to go hunting for a specific pair of shoes that I wanted but he did it without even an inkling of frustration. When it turned out that they didn't have exactly what I was looking for, he went hunting for it as different stores until they were found. While we waited, we chatted about how much he enjoyed working at Merrell's Outlet Store and how they treated their employees well. He was an absolute pleasure to interact with and I will be looking for him the next time I swing through. Oh yeah...their Jungle Mocs are literally the world's most comfortable shoe and the sales they have on apparel are amazing!

My mom generously bought me three pairs of Merrells at the outlet store in Nashville and shipped…read morethem to me. Two out of three fit like a dream but one pair was a wee tight. She hadn't sent the receipt but I headed out to the Merrell outlet in Arundel Mills to see if I could exchange the shoes for a size up. I didn't have a bag either but had the shoes in a Merrell box, and I was feeling pretty awkward about it as I entered the store. There was only one sales associate and I wanted to let her know right away I'd walked in with the box, I'd not picked it up since I'd been in the store, but she was occupied with another customer. So I stood anxiously near the register, hoping I wasn't tagged as a shoplifter. Luckily, I was not! As soon as the sales associate freed up, she immediately came over to me and asked me if I needed to make an exchange. I said I did, showed her the shoes in the box, and she made a face, telling me they were on clearance (I knew this, my mom got a good deal which is why she bought me three pairs of shoes) and may not be in stock. Fortunately they were! We walked over to where those particular shoes were on display and she immediately plucked an 8 out. She handed them to me and I tried them on, pleased with the fit! Zip, bam, boom, she did the exchange, put the 8s in a bag, and I was soon on my way home! So, I love all the shoes my mom bought, though I didn't explore the Arundel Mills Merrell store. What I can say is I was totally happy with the customer service I received in there today. When I'm due for new shoes, I'll definitely go back!

This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

Love it there, I try to go every Sunday and see what I find. There's so many shoes and clothes I…read morelike there, it's so tempting and the prices are awesome! Staff is great! Shout out to the boy with the plats and nice teeth, Dre I think? I always leave with a smile on my face.

Shoutout to the Big Dawg Terry! Bro was super attentive and on point as soon as I stepped foot in…read morethat door. He gave me an honest when needed and made sure I was looking great! Give bro a raise!

This store is huge! Tons of shoes with all sizes! Whenever I visit my family we stop here because…read morewe can always get some great shoes. Weekends you don't need to pay for parking!

Great deals on Clark shoes. Good location, clean store, wonderful associates, always friendly and…read morehelpful.

I love this store! The red headed associate in particular is always polite and willing to help! I…read morealways come here for shoes!

Employee hiding in aisles texting n playing with finger nail, avoiding helping customers. Had to…read morecontinuously track him down to ask questions or get help finding things, he acted as though he couldn't be bothered. So lazy. The store itself is nice enough, not a ton of variety though.

One of the most sad DSWs I've been to. There's barely anything in there. I saw no sales reps…read morewhatsoever nor any shoes that caught my eye. It was sad.

My first visit and probably my last. I'll be honest, I am pretty miserly when it comes to shoes. I…read moredon't really dress up much anymore, but also I prefer comfort over flash. But even the shoes I like (Skechers, etc ) seemed very expensive to me. The store has an enormous inventory and is very spacious and clean. I was a bit surprised to find relatively few seats for trying on shoes, and no measurement devices. The checkout seemed to be efficient, although my DD did the actual buying. She said it was fine. The restroom was sparking clean! Ample, free parking.

Knowledgeable and patient staff. Great shoes with incredible variety. If you use orthotics they can…read morehelp you find the right shoes. Not cheap but great value since taking care of your feet is so important!

Excellent attentive service, knowledgeable staff. Came in with an older relative who can be…read moredifficult to buy shoes for. Worked with Alison - she was great and made things easy. This is customer service you will not get at other stores, knowing you have the right fit and right shoe adds so much value to the shoes. Everyone felt great about the shoes and shopping experience. Highly recommend. They have shoes for many ages and styles. Knowing the are prepared to serve customers with disabilities well makes me want to shop there more.

Overall I generally have a good experience visiting here. The store is always clean and organized…read more Staff are polite and helpful and don't hound you.

Plenty of stylist shoes to choose from. I buy my children's sneakers from here regularly. Try to…read morecatch the buy one get one 50 percent off sales they have throughout the year. The only downside is that you can't get the 50 off of a pair of Nikes. I only see sizes go up to 11 in women's shoes.