We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC

Spoke to Stephen about my situation, and he took time and great effort to walk me through a…read morescenario that would immediately alleviate my pressure points and set me up for success in 6 months to a year once my credit is fixed. I know I will be reaching out to them again once I am in a better position to buy. Highly recommend!

UPDATE: I recently found out more how unethical Mark acted when doing my current lease. I spoke…read morewith 3 different, unrelated leasing agents about getting out of my current lease & into a new one, & found out that the bank Mark used to get me my car has ENORMOUS penalties if you try to end your lease early - so now, a year into my lease, instead of having about $10k positive equity in the car as would be normal, my buyout is $10k MORE than the original MSRP the car cost! I'm sure he knew this was something that happened with this particular bank & he ALSO knew he was getting me out of another lease early at that time & he never bothered to inform me that if I used this bank, I would NOT be able to with this car. I now believe that when he realized that I was serious about getting another car before my current lease is up, he either purposely ignored me or quoted cars outside my budget because he knew he wouldn't be able to get me out of my current lease & didn't want to have to explain to me why. ORIGINAL: I got a car with Mark & it went OK, but there were a few issues even in the beginning. There was a lot of back & forth on getting the proper insurance paperwork. Every time I got it, he remembered something else that needed to be on there & I had to call Geico yet AGAIN to get the documents revised. It felt like it was his first time doing this when I'm sure most of these things are routine. He also didn't show up when I went to get the car, but sent his younger brother instead. When I got to see the car, the entire bottom of the trunk was scraped and both his brother & the dealer tried to deny there was any damage & only when we showed them it was indeed deeper scratches that were not going to "wax off", did they try to offer a fix. I was able to get it fixed on my own, but I didn't appreciate the leasing agent trying to lie about the damage just to make his buck. This is not the first time I've leased a car with an agent. Previous agents had already examined the car & made sure all car mats, paperwork, etc were there before I even got there. Regardless, I was still appreciative that I was able to get the car I wanted, so I gave $300 cash to Mark as an extra thank you. Now after all the business & the appreciation, with how Mark acted, you would think I'm someone who just came off the street. He has a very bad habit of reading text messages & either taking forever to respond, or, just not responding AT ALL. I tried to address this with him - I understand people can't always have an immediate answer, but at least make a point to respond within a reasonable amount of time without making the customer feel like they're running after you. I also understand that it may not be possible to give an accurate quote as to what a lease would cost until some research is done, HOWEVER if we've spoken several times already about a certain car, & you know that the original quote you gave is inaccurate, wouldn't you let me know that before wasting more of your own & my time on it? I wasted an entire day driving to different dealerships looking to test drive this car only to find out later that night that after almost 2 WEEKS of going back & forth with him, he couldn't find it in the range he had originally quoted me, even though he had supposedly been looking all that time. I continued to try to work with Mark, but being left on read so many times with zero response has left an incredibly sour aftertaste. It appears unless you are the type of client who is going to make the deal easy & not ask too many questions, they don't want to deal with you. Rather be up front & say you can't help, then ignore or string someone along. I would recommend finding an agent who will respect you and your time.

M L Auto Leasing was awesome. He was well informed and straight forward. He replied to all my…read morequestions/emails in a very timely manner. He also called me off his personal cell while he was home just to make sure my vehicle was delivered without incident. I originally called M L looking for a average loaded BMW X5 , but ended up getting a loaded Sport for slightly less than my intended price range! Can't beat that! I highly recommend this place. I love the new car and the experience of leasing it and getting an amazing value was a real pleasure. I would do it again with Lev and will be sure to tell others of this great experience.

I had an absolutely fantastic experience working My Own Car Guy. Danny was my broker while leasing…read moremy car. From start to finish, the process was smooth, transparent, and stress-free. They were extremely knowledgeable, answered all of my questions patiently, and made sure I understood every part of the lease. What really stood out was their professionalism and dedication to getting me the best possible deal. They handled all the details and made the entire process incredibly convenient. I never felt pressured and truly felt like they had my best interests in mind. The car was exactly what I wanted, the pricing was excellent, and the entire experience was far easier than going directly through a dealership. I would highly recommend them to anyone looking to lease or purchase a vehicle. I will definitely be using them again in the future!

I just purchased an suv from My Own Car Guy and had a wonderful experience. David Q my dealer,…read morepresented every possible option for the suv I was planning on purchasing and made the experience as painless as possible. All I had to do is supply some information and he took care of the rest. For me buying a car is always so stressful, he made the process stress free for me. They also bring the car to your home, which is such a nice service. David M brought me my car, with another guy named Vinny. Such nice guys. David showed me all the features my new car has and explained them in depth. David rode with me, until I felt comfortable behind the wheel. He has patience of a saint, especially with all the questions I had. He went above and beyond. These young men made the experience of buying a new car so pleasant.

These guys are the real deal, thank you for all the hard work to find m e a great deal!read more

Go to multiple dealerships, get a price , then call Elite and see how bad the dealers are ripping…read moreyou off . Just got my 3rd vehicle from Rob and this is literally the best car leasing experience you can ask for . I've recommended Elite to multiple friends and this place doesn't disappoint .

Excellent service! Marvin went above and beyond, answering all of my many many questions. Delivered…read morethe car right to my office. Showed me all the features of the car. Even if I have a question after I recieved the car, he's always available and helpful. Will recommend to all of my family and friends !!

For the past few years all of my car purchases have been made by the honest broker! I haven't had…read moreto step foot in a dealership in so long. You tell him make and model, trim, color, price range, etc and makes it happen. I've saved a lot by having him look over my contracts and avoiding those sneaky fees the sales rep add. Best thing is he delivers the car to you! Save your time and money and let the honest broker shop for you!

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.

XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options

Great dealership! Bought a car from here, and i couldn't be happier!…read more Thank you Gedalia, and your team!

Brookville Auto Group is a great dealership, with a fantastic team! Eli made my leasing process…read moresmooth & easy, the service he provided is literally unbeatable, he has gone out of his way to help me several times! I would definitely recommend this dealership, they really care about their customer service and quality!

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

I don't know where to begin about my experience. From the beginning of the process to the end…read moreeverything was nice and smooth. Fady was excellent answered all my questions and was very responsive. He also saved me so much money and delivered The car to my door. I'll definitely use again for my next lease and recommend to family and friends.

From the owner: Don't settle for just any car or deal. At 7 Stars Auto Leasing, our SAVE service helps you find the…read moreperfect vehicle and the best pricing options available. We work hand in hand with our dealer partners to present you with several choices tailored to fit your unique needs. Trust us to secure your transaction and gather all the information necessary to make your auto leasing or retail experience a breeze.