The entire staff at Leisure RV is very helpful. They are all very nice and courteous and go out of…read morethere way to help you. We bought a new Minnie Winnie at another dealer (awful) and when we encountered problems at the original dealer, Winnebago referred us to Leisure RV, they went out of there way to help us. They helped get us camping again. Zach, Jennifer, Catherine, Jose and everyone else who helped thank you so much. Randy & Barbara

We flew to Houston, TX to pick up our new Winnebago Revel 4x4. Jackie and Darryl helped us get…read morethe RV of our dreams. , and Josh did the walk thru of the RV. What a great place. We flew one day and drove over to the dealership the next morning. David walked us thru financing. He was awesome. on the very nice place asked if you wanted water or coffee and then we went over some stuff and then Josh walked us through the whole RV from front to back. Josh did a fantastic job and make sure we knew what we were doing which we've had similar before so it's pretty much knew a lot. Josh was absolutely fantastic very knowledgeable in the unit. we are totally thrilled to take possession of it and it took us a few hours to get out of there as we had to get insurance and blah blah blah. but very nice establishment and we are totally thrilled with the unit. Now we are driving back from Houston, Texas to Reno, Nevada. We are two nights into the unit and we love it. We are staying at RV parks the first few nights we get used to the unit know what to do and we will go back road off-road. everything so far with the revel has been fantastic. Great job leisure RV for getting us the dream off-road RV.

We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

sold me a new Grand Design had a design flaw in the location of the kitchen and refrigerator. tech…read moreacknowledged a design flaw returned it after 2 trip. Holiday World did nothing.

We took our 40' fifth wheel here in early January 2022 and didn't get it back until the middle of…read moreMay 2022. I know parts were hard to come by but goodness 4 months come on. We were wanting to down grade or down size our trailer. It's a 2017 Keystone Montana 40' totally loaded. MSRP in 2017 was $87K+ these guys offered us $35K for a trade in. The trailer has about 1000 miles on it with a few problems (they were all covered by our warranty) they said it would cost $12k to fix them. We got everything fixed under warranty and things not covered and paid $2300 total. It's like new now. I'll never return here ever because I don't trust anyone here anymore. Take you own chances buying from here but if you read this "I told you so".

I am in customer service and I strive to go above and beyond to make sure I provide excellent…read morecustomer service to Everyone. I did not receive this with the Sales Rep William F. at Ron Hoover- Houston. Although I kept the lines of communication open for 24 hours, via text and phone calls, and him responding and me putting a deposit down, he dropped the ball drastically when has resulted in me not being able to obtain the unit I wanted and a $20,000 difference. He even congratulated me but failed to tell me the unit had been sold. He didn't even inform me my deposit had been refunded. When I spoke with the manager and informed him, he did not provide an apology nor take accountable for his employee lack of service. This may be a large business with multiple locations, however, definitely need training on customer service. Angela D

I'd give zero but had to choose 1. Place is a rip-off, family owned so they can steal your money…read more Make sure you can unhitch and hitch your trailer, the loser that put ours on didn't check and a loose bolt turned out to be a nightmare. After we brought the trailer back, and after sitting with the loser family for an hour, after watching them use a hammer to disengage the trailer, they then said we brought it back poorly. No mention of this until the next day, which means they probably wrecked it moving it with their challenged IQ's. Hey, you live and learn, hopefully someone will read this and go somewhere else so the Deliverance family won't Ned Beatty them down the road.

I saw the unit listed on the web while I was living in Florida. After calling Bob to discuss the…read moredetails on the trailer, I asked him if my son who lives in the area could come by to check it out. My son did so and everything was exactly as represented during our phone conversation. We came to Texas and bought the trailer. Bob and Michelle are hard working people that can be trusted. I honestly felt like I was doing business with someone I had known my whole life. If you're looking for a travel trailer, you can't go wrong with Outdoors and More.

Bought travel trailer new, stripping had a hole in it. They said they would reach out when the…read morestripping came in, after a year I never received a call. If You buy a trailer from them, DON'T BUY THE MAINTENANCE WARRANTY, RIP OFF! Travel trailer less than a year old, was leaking and they refused to repair it, they said they didn't have time after it sat on their lot for a week.. Lack of communication in the entire maintenance department. Took trailer in on a Thursday appointment @ 1:00pm they said warranty work would be completed by Monday morning, showed up Monday morning to drive back to Dallas and they hadn't even touched the trailer! Whaaaaat!!! Asked David when it would be completed, he shrugged his shoulders and said he didn't know. Asked to speak to the manager who then after much discussion said it would be done by end of day. Went to pick it up Tuesday morning waited 45 minutes and finally asked them to hunt it down so that I could just hook it up and start the long drive back to Dallas,.. SMH. This is all just part of the story. Worst service EVER!

If I could give zero stars, I would…read more I bought an RV from demontrond two years ago. Six months after I purchased it, I brought it back in because I found a wet spot on the carpet in the corner of my slide. They had it for a month, and told me they couldn't find a leak. Two years later, I see water dripping from my ceiling. I pull the paneling from my ceiling, and the wood is completely rotten to the point that I can stick my finger completely through my roof. The damage is in the exact location where the wet carpet was at. The amount of mold was completely insane. My son and I live in this RV, so needless to say, im extremely upset. I called Chad, who is the Service manager. He quickly told me demontrond is going to do absolutely nothing to fix the issue. I took my RV to a different shop. It's going to cost me $10,000 out of my pocket to fix. Insurance won't cover it because the leak is two years old. So demontrond really screwed me on this.

BUYERS BEWARE!!!!!…read more My family purchased a brand new 2025 Heartland Trailer at this facility. The trailer was manufactured wrong. Within days of purchase, water started leaking throughout the trailer. Holes in walls were found, and the oven did not work. They went in circles with the dealer. Christopher Allen the service manager and Casey Bryant the regional service manager failed to repair as promised. They blocked and hung up on the purchaser in order to fail to mitigate the damages. This was completely crooked. Since then, more water damage has occurred. The brand new trailer is sitting at a repair shop with "SIGNIFICANT DAMAGES AND STRUCTURAL ISSUES." (Currently almost 3 months in the shop AGAIN) The warranty company has sent them in circles as well. This trailer should be purchased back from this dealer but they will literally block your calls and attempts to remediate the situation. POOR CUSTOMER SERVICE!!! Who sells a defected item an refuses to help fix it? Funtown is not Fun at all. You have literally caused so much termoil and chaos from your lack of response/warranty/assistance etc! I plan on reporting them to the Department of Transportation, FMCSA, as well as National Highway Safety Administration. Please see attached photos and videos

Bad... nothing but a bunch of con-men sales reps and even worse, lazy, unskilled service dept. DO…read moreNOT BUY HERE. DO NOT GO HERE FOR RV REPAIRS OR ANY THING ELSE. Your rv will be returned to you with no repairs, and in worse shape than you can imagine. JUST THE WORST!!! Zero stars but cant post without a t least one star that is a lie. There is no way to improve here. They do more damage than fixing REPEATEDLY!

I took my travel trailer here as it was recommended by the insurance company. I dropped off my…read moretrailer on Friday October 18th it was not finished until February 12th. When I dropped it off I paid my $500 deductible in cash. (If you pay them anything you better video it) There is constant delays it's going to be ready and then it's the next week and then the next. When it is finally done I make arrangements to pick it up and they want my deductible again. I explained I paid in cash when I dropped it off 4 months ago (the insurance paid them 6 months ago) and they said no you didn't we don't take payments like that. Rob took my money when I dropped it off, I just have no proof so I had to pay my deductible again to get my trailer. When I picked it up there was no walkthrough showing what was done. I never received a copy of the estimate or anything explaining what the over 15k was going for. The work looks un professional on the inside and very subpar. I hope that the roof replacement was done better, but only time will tell. I do not recommend using this company but if you do, video and record every conversation, ask for everything in writing. I asked for copies of every piece of paper and I hardly got anything, I received a paper saying work to be performed was as per estimate but never saw the estimate. Consumer beware. I am very unhappy. Shop around get real reviews before ever dealing with a business, I am learning the hard way being back in Texas.

Dan has been fixing my RV for 10+years he always does quality work and is the least expensive in…read morethe Houston area.

We are planning to replace our aging camper in the next few years and they carry a brand that Diana…read morewanted to see. We met Micheal Catney and told him we were shoppers now, not buyers. He happily showed us the camper in question. We were underwhelmed. We asked Micheal about the construction advantages of various campers since we will be buying for the long haul. He showed us several and recommended Rockwood by Forest River. He showed us several all the while knowing we were not ready to buy. He was extremely knowledgeable and was no pressure at all. We loved what we saw and are planning on when we can make the purchase.

Buyer beware! I bought my brand new RV here in June. When I picked it up the RV looked like it…read morehad been used. The interior and exterior was dirty. We wiped down the table and our rag was black with dirt. Also, the door would shut, storage doors didn't work, outdoor speaker didn't work. Poor service all of the way around!!!

Our RV purchasing experience at T & S RV and Sport was excellent. Upon arrival we were greeted by…read moreMrs. Glenda, she has a warm and friendly personality. Our salesman Cole S. was very professional and knowledgeable. he never pressured us to buy. Tony W. in the Finance Office was pleasant and professional, no pressure to buy add-ons or things not needed. The walk thru with the Tech Thomas was a breeze. He gave us a wealth of knowledge about our RV.

They lied about the condition of the used travel trailer we purchased from them and then refused to…read moremake it right. The trailer that was described and having no issues has a soft spot on the bathroom floor and mold under the bathroom sink counter.