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Contreras Off Road

5.0 (2 reviews)
Open • Open 24 hours

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2 years ago

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Crystal C.

It was a pleasure, we hope to do business with you soon again.

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3 years ago

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Cruise America

Cruise America

2.5(33 reviews)
3.5 km

I rented twice here. They charge $300 deposit when you book. Then you have to call to schedule the…read morepick up time between 1-4 PM. They go through the RV to mark the meters of gas, propane, sewage, etc. It was annoying to me at first that the gas wasn't full or the water wasn't full, but I guess you just have to do it yourself after you drive the RV away. The people working here have been friendly. Driving an RV took me a while to get used to. The orientation video on Youtube is long but helpful. Everything in the video is exactly the same as IRL. RV return is before 12 PM. You have to clean everything and fill up the tanks back to original level. Housekeeping charge $50 Propane charge $30 Sewage charge $70 Gas is charged per mile

The RV was a total nightmare! To start, I was not given a full walkthrough of the vehicle. The…read morerepresentative only told me that the freeze handle was "janky". Here is a list of issues we came across that completely ruined our trip: Friday The tire pressure sensor was on when I drove out and remained on throughout. I checked the tires myself for safety. The passenger seating area table in the back was not properly secured. While driving it the table popped off the base multiple times, exposing sharp screws. Once we arrived at the campsite, the ranger stated that the tags are expired (6/2026). The representative stated that the refrigerator would become cold in a few hours (1:00 pm). We loaded our food into the refrigerator, expecting it to cool (9:00 pm; it was still warm). The "janky" handle broke, making it extremely hard to open. (I cut my finger once trying to open it). Called customer service; the representative walked me through how to reset the refrigerator. It became somewhat cool overnight; however, a lot of our food was ruined. Sensors indicated we had full water, and black and gray were empty. Turned on the pump to use the water. Only used for urination; 3 hours into our trip, the toilet started to overflow. This essentially ruined our trip. The water leaked into the neighboring camper's site. (Luckily, it was pretty much fresh water). We now have no water for the toilet or sink. Saturday Called customer service again to see if someone could come and fix the toilet. I was told I have to take it to another dealer to resolve the issue or trade the vehicle. We were on limited vacation time. To cool the camper before sleep, we turned on the AC; it worked; however, it smelled. Upon visual inspection, I noticed the filter was extremely dirty. We turned it off because of campsite rules, and we were going to sleep. Beeping started coming from the fuse panel under the table and the freeze. I didn't know what to do. The freeze was flashing the service light. I turned off the propane immediately. The following is the most upsetting. My kids were asleep inside, and a terrible smell of propane, gas, and exhaust filled the camper. We woke the kids and took them out because this was extremely unsafe. We opened all the windows to get the smell out. Due to extreme safety concerns, we decided we had enough of this nightmare vacation and packed up at 11:00 pm., cutting our vacation short. While getting ready to leave, it took 30 minutes to get the table on the pole correctly because the screws were not aligned. This was the worst vacation we have ever had. The safety concerns were egregious. Essentially, we had a glorified tent on wheels.

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Cruise America
Cruise America - Water leaked from the wall all weekend!!

Water leaked from the wall all weekend!!

Cruise America - Check-in desk

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Check-in desk

El Monte RV Rentals - Thank you Marissa!  Couldn't have done this without you!

El Monte RV Rentals

3.7(394 reviews)
10.3 km

Husband and I live in Orlando Fl. And we decided to rent an LG. Class C for our everlasting road…read moretrip. We went to Zion, The Arches, Sedona Arizona!! We had a blast. The only downfall was the mattress. It was hard as a rock. I woke up daily with severe body aches. I suggest a foam mattress or another mattress. I'm sure I'm not the only one that has complained.

I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately,…read morethat's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip -- a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function -- especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away -- and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

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El Monte RV Rentals - Work from Home in the RV

Work from Home in the RV

El Monte RV Rentals - Yosemite

Yosemite

El Monte RV Rentals

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RV Sprinter Rental - Beautiful family camping moment with a clean, comfortable RV.

RV Sprinter Rental

4.8(42 reviews)
20.6 km

Had a spectacular experience renting from RV Sprinter. Selected the 22" Mercedes Sprinter camper…read morevan to do a road trip to Zion and Brian Head with another family. The space was great, onboard restroom and storage and cooking was a huge help. Can't wait for our next trip! The diesel engine got great mileage and once I got the hang of driving the oversized vehicle it was a very steady and easy trip. We banked 1200 miles in 6 days. Couldn't have managed it without this Sprinter van from RV Spinter easy pick up and drop off. Easy to text or call. Truly happy with the experience!

This is the spot to rent a Camper Van. Superior service in every way. Easy, simple, kind, friendly,…read morehelpful, awesome. My wife and I love this business so let me elaborate: Rental: I was just inquiring about renting a Camper Van from Todd and he explained everything about everything. I took up his time like crazy asking all kinds of questions day after day and no matter how much I called at inopportune times he would always answer with a positive attitude and give me the low down on any questions and concerns. He even called me to say that he had put the van aside for me and that people were interested and wanted to offer the van to me first. I couldn't miss out so I finally booked. What a guy. Picking up the Van was great and easy. I showed up and Todd wasn't there but Tom is there working hard to make everything work and polish all the details on the cleaning. He takes the time for the tour, gives tips, friendly and helpful in every way even under the immense heat and more obnoxious loads of questions. On the road: I never had an issue but if i had some concerns or forgot how to work something, Todd would always answer or call back shortly after. I felt safe knowing that the Van is very well maintained and that I had someone REALLY there if I needed it. The Pleasure Way Vans that are available are top of the line comfort for these camper vans, and it was really enjoyable to travel in it. We did 3500 miles and did amazing things and stayed at amazing places. All this trip wouldn't of been as special without our home on wheels. Its fun and very convenient to always have everything with you. I could talk forever about how special this company made our trip and if you are still reading and not calling to reserve then let me cut it here so you don't waist anymore time.

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RV Sprinter Rental
RV Sprinter Rental
RV Sprinter Rental

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Xpress Auto Rental - Our new 2018 Express Passenger Van by Ford

Xpress Auto Rental

3.8(97 reviews)
3.6 km

These guys are truly the BEST !!!!!…read more I needed a Rental RV quick as the one I purchased for my trip didn't show up in time. I made a phone call to the brothers over there and they had me in a RV with less than a 48 Hour notice. Even when we found out our campsite didn't have hookups they switch my rental to one with a generator. WOW !!!! These guys saved our family Vacation ! The BEST !!!

My dad and I rented a motorhome from Cruise America to drive my aunt and her spouse from Missouri…read moreto California. The vehicle had a missing dipstick tube, a real safety issue their own mechanic waved off with "just don't insert it too far." A propane leak forced me to shut off the system mid-trip, which meant no refrigeration for my sister-in-law's insulin and three unplanned nights in hotels. I thought that would have been the hard part but turns out that was the easier part of our trip. When my dad returned the vehicle, the woman working the counter refused to even look at the paperwork, told him "that's not my problem," when he described the issues and wouldn't give me her name. When he started taking photos of the RV to document the return, she ran out, shouted profanity, and shoved HIM, then called 911 and told the dispatcher he was intoxicated and threatening her. None of that was true. Two Downey PD officers responded, and did not cite, arrest, or asked him to leave. In fact, they asked if he wanted to file a charge of assault. I later learned she is the actual owner of this Xpress Auto Rental location, not just an employee, which makes the behavior even harder to excuse, since there's no manager above her to hold this accountable. My dad is in his 70s and it was really hard to witness this business owner screaming, pushing and falsely claiming untrue things. Cruise America corporate reviewed my complaint and refunded the full amount we were owed, which tells you they took this seriously. I waited to review until the complaint was settled but if you are considering renting here, know that this is who you'll be dealing with, and does someone like that really deserve your money.

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Xpress Auto Rental - 2018 Chrysler Pacifica Mini Van with the latest technology

2018 Chrysler Pacifica Mini Van with the latest technology

Xpress Auto Rental - We are now the home of Cruise America right here in Downey, California

We are now the home of Cruise America right here in Downey, California

Xpress Auto Rental - Our newest passenger van. Take the family on a trip or to a local sporting event!

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Our newest passenger van. Take the family on a trip or to a local sporting event!

Off The Grid Rentals - Full LED lighting inside and out!

Off The Grid Rentals

4.8(40 reviews)
41.0 km
•$$

Highly recommend! We rented one for a long camping trip weekend with friends. We had 2 couples and…read more2 dogs with us and all slept comfortably. Very convenient to off road with and the kitchen set up and fridge was great. I suggest bringing your own utensils & cook wear items as they provide you with minimal. It gets pretty hot in the cabin part so be sure to sleep with one window cracked! The top piece you don't get too cold either as long as you have extra blankets or good sleeping bags.

I rented a rack top tent off the Costa Mesa location. It was an ok experience. The actual tent…read morelooks nothing like in the pictures in the website and it wasn't in good condition either. I wish I had been told prior to driving there about the condition of the tent. At first sight, the tent is very beat up at best. The top part has to be held by tie downs in order to hold with the bottom part. The latches don't work at the front. The top also had a huge dent and finally, the tent had a hole as seen in picture. I was told by Adam the tent was fully cleaned but we found trash inside. Some floss, gum wrapped in paper and some chapstick. This is a side business from his automotive main business so there was a long wait for the install and removal of the tent. It definitely served its purpose but definitely not worth the price.

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Off The Grid Rentals - ARB Fridge, Propane Stove and 30 Gallon Water Tank.

ARB Fridge, Propane Stove and 30 Gallon Water Tank.

Off The Grid Rentals - Full size bed and free standing awning.

Full size bed and free standing awning.

Off The Grid Rentals

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Contreras Off Road - rvrental - Updated October 2026

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