Whoa, this was above and beyond what I expected. I got a hydrafacial and dermaplaning at the spa…read morewith Melanie. I have seborrheic dermatitis and she really cleared out all the dead skin on my face. I also highly recommend Melanie if you are needing a massage, from nice relaxing to really working out some pain, she will forever be my therapist.

This is an awesome gym with all of the amenities. The staff is very friendly and informative. I…read morewill recommend it to my friends and relatives.

I'm currently a new member at Orangetheory Fitness on MacArthur in OKC. The workouts are fun and…read morecoaches are great. My issue is with management's billing integrity. After completing the "free" first time workout studio manager Dennice offered me a discounted rate for healthcare professionals -- the low rate was the deciding factor in joining that day. Four days later, I was told the rate "didn't exist" and would not be honored. After escalating to the regional manager Andre, I was promised a $50 credit on my first month as a resolution.The credit was never applied. I've reached out to Dennice to correct the charge, and it remains unresolved. Being promised one rate, then charged another, and not receiving an agreed-upon adjustment is unacceptable. At this point I cannot recommend this studio.

Overall the coaches were amazing! However I feel like they don't fully explain how cancellation…read moreworks at all and what agreement you are signing! so it all comes to a surprise when I try to cancel. They make it impossible to cancel. Denise is just a horrible person with bad customer service! This is what she did: I notified that I wanted to cancel exactly 30 days in advance verbally! I spoke to her she said that I needed to come to sign paperwork in order to cancel my membership. I told her I could not go in that day because I was working. I told her I would go in a few days later to sign that paperwork. I go in several days later to "sign paperwork" for her to txt me the cancellation form that I had to do online anyway!!! Why couldn't she just send me that txt when we first spoke instead of having me go in there. Please make it make sense! All I had to do was fill out a cancellation request via txt!!??? Then she proceeds to tell me that since I didn't give that cancellation notice 30 days my membership wouldn't end until two months! I was so mad but I let it go! I then had a doctors appt where I had an X-ray done that showed I had a tear on my knee. I then told Denise hey I can't come in anymore so I really need to cancel that membership earlier since I have a tear and cannot work out. she then proceeds to tell me that I need a doctors note in order to cancel earlier. Got that doctors note and she tells me I need to go in person to give her that note which I did. Mind you, I work so it's really hard for me to be going in at that time. She then proceeds to tell me that she cannot accept that letter from the Dr because it does not have a length of time. So I ask her if that's all I need, a length of time she says yes. I then called back and spoke to Andre because something just didn't sit right with me. Please note Andre was very nice. I explain everything and He proceeds to explain that he will do this exception and cancel my membership earlier. And he explains to me that my doctors note was missing a signature from the doctor as well as their cancellation policies. So why did Denise not tell me that from the very beginning!? Was she going to tell me after I turned that second letter? Oh and she also tells me there is an agreement that I signed that is for 12 months! So careful people when signing up because if something happens with your health you cannot cancel if you are within that 12 month contract and you could only pause your membership unless your injury lasts more than your 12 month contract then you need a doctors note. That is what they failed to let me know when I fist signed up. Shady business practices! Please know what you are signing for and that was my mistake.

Very disappointing experience with personal training at this location…read more I paid for a 3-session package and did not receive the services as expected. My first session was disorganized and taken over by a trainee so I didn't get a full workout. My second session was canceled the same day and never rescheduled. Communication was poor throughout. The most frustrating part was how it was handled afterward. My refund or partial credit request was denied based on "policy," without addressing the fact that the services were never delivered. Overall, this felt unprofessional and poorly managed. I would be cautious about purchasing training packages here.

This gym is amazing!! I go mainly for the Zumba classes and the instructors Charity and Ayanna…read morenever disappoints! Good music, high energy, contagious laughter, and a great workout every time! The ladies are killing it!

I only tolerated this gymn because it is close to my house its the nw exspessway by academy I asked…read morethem to quit shinning the laser scanner in my eyes I wrote a bad review about this already she must have seen my picture on the review so today when I walked in sat April 11 she grabbed the laser and tilted it back to shine in my eyes. So I did my workout and closed my membership because im about to turn fifty and life is too short to deal with assholes that dont realize you were train to kill by the military. I got a home gym anyways thanks for helping me decide to save money. Have fun this weekend The cashiers name was sherry

The overhead music is too loud, especially in the cardio area. It usually blasts right through ear…read morebuds. The manager, who is terrific, says they can't really control the volume. I find that sus. Why is there even overhead music? Most people I see in the gym are wearing earbuds or headphones. This is a great gym with friendly staff and patrons. Just be forwarded that your ears will get a high intensity noise workout.

Month to month membership, gave 30 day notice of cancellation. Then was told they bill me for the…read morelast month and at the end of the month, without my knowledge, they bill me again but my membership is canceled and I can no longer use the gym. I would expect if they can bill me again without my permission or consent the least they could do is allow me to work out but was told I need to leave. Front desk was unable to provide any documentation on their policy I agreed to that they could do that. It's a nice gym but I won't be back and hopefully they won't bill me again.

Great Gym! I was visiting from out of town and everyone was Friendly and the gym was super cleanread more

John and Darrius are the best, always helpful, welcoming, and professional every single visit. Very…read morenice and friendly, they actually care about members and create a positive atmosphere. The gym is pretty good, clean, organized, and well maintained with solid equipment, good music, and enough space to work out comfortably. Staff interactions, safety, and overall vibes make Gold's Gym a reliable place to train consistently and feel motivated. Highly recommend it for beginners and experienced lifters who want consistency and respect from staff daily environment.

I did not like this gym very much. For a "body building" type of gym, there's sooo little room AND…read morelittle equipment for weight training. I felt sooo claustrophobic and had to wait and wait and wait for a squat rack// any racks to open up. (For a bigger gym there was only 2-3 squat racks AND ONLY ONE DEADLIFTING RACK). I tried the free day pass today because I'm in the middle of finding a new gym. And this was NOT IT. It's absolutely disappointing for a larger more pricey gym. I came from 10GYM after my pass there expired and I will most definitely be going back to them. 10GYM being a smaller local gym (yet more equipment/ more comfortable) makes this golds gym look like an amateur and definitely not worth it.

Very welcoming studio to yogis of all levels! You always leave feeling better than you did when you…read morewalked in. I love the cold lavender towels SO much

Found this amazing gem while I was in town and took them up on the 7 day special of unlimited…read moreclasses. It was absolutely fantastic!!!! Super friendly front staff and love the instructors, each brings their own vibes and energies but they will all challenge you to push yourself which I absolutely love! Super cute studio plenty of parking. They are not joking when they tell you to stay hydrated for hot classes!!! This is not a game! LOL If you're in town and want an exhilarating workout and some FABULOUS vibes... mix up your travels and challenge yourself. FLO State when are we franchising and expanding?! You are too awesome to have just one state!

I LOVE this gym! Everyone is so friendly, it's clean, open 24/7, has awesome classes all while not…read morebeing intimidating like some of the larger gyms. Highly reccomend!!!

Just the right size gym. Everyone's super friendly and helpful. Has all the equipment you'd need…read more Highly recommend getting a trainer if you aren't one to be motivated on your own. Reasonable prices and usually have promotions going on. If you've been wanting to join a gym and aren't into those big chain/busy gyms; this is the gym for you. I've trained with Sarah and enjoy working with her. She keeps me motivated and pushes me to do my best. Highly recommend this gym.