Customer Service was horrible. They spent more time whispering between eachother than explaining to…read moreme what was happening with my check. It made me feel incredibly uneasy and uncomfortable. Some of the women were incredibly rude and deadpan.... after a few minutes there I regretted going into the location. They didn't give me my money in cash until I mentioned wanting to contact the District Manager, then all of a sudden everything was running smoothly. Not coming back to this location at all

Very attentive service, the cashier was gorgeous and very professional. She told me she'll visit my…read morework at ojos locos lol.. she never went but it's the thought that counts :) I never used this service before but I'll most likely comeback.

I Went here to get pesos and the lady was very helpful in assisting me. The location is not best…read moreand there was a homeless guy inside, so I felt like I had to keep an extra eye out. The service was fast and she gave me multiple options of how much currency rate was based on the amount and what it was worth. It was not packed so the service was quick. I would probably go back just because it was fast and they stay open later than banks which is good.

Having one window open on a Friday afternoon 2:30 to be exact is crazy. And the tellers don't make…read moreit no better instead of having someone step to the side while they fill paperwork they just stand in line and prolong the process even more. Would try next closest checking cashing or bank.

Recently changed USD for Euro and Pound Sterling prior to a trip to Europe. Staff were polite and…read moreprofessional and explained the current exchange rates to me for the two separate transactions. They were kind enough to charge me only one $6.50 service fee for two transactions. They are in the same shopping center as the Hannam Grocery Store. Next time I need to buy foreign currency I'll come back here.

Would not exchange MOP to USD, even though websites said they would…read more Why is this so difficult?

I came here after reading the great reviews and I stand by it!…read more I walked in requesting Dominican Republic pesos and they had the money available. They were quick and friendly! The rates are also great here. I bought peso for 55 DOP whereas LAX sold for 73 DOP. Be sure to make a quick stop here before you get to LAX.

I had called asking if they carried currency for Colombian peso, which they did. I stopped by space…read moreand was attended by Lupita. I informed her I wanted to exchange a couple hundred bucks, which in their Colombian peso a single bill can easily be a denomination of a thousand. At that moment I got an unexpected call and needed to rush out. As I wanted to be sure she didn't feel rushed counting and that I too didn't feel lost counting, I asked her what time they closed, and said I would be back before then. When I returned, she greeted me and took out the money, which she had ready for me. I appreciate that she kept the money separated as she knew I would come in, which saved me time! In addition, she was able to explain the denomination amount and made me feel more at ease to use. Thank you again Lupita for your great customer service and for answering all my questions!

Great service friendly staff! Quick loan got me out of a…read morejam. Would highly recommend

People are efficient no nonsense I got there waited for about five minutes because they were busy…read more. got to the window had my information gave them my stuff .. took care of business.. after about ten minutes

Great service, fast and easy registration, Very convenient way to do business would come back again!read more

Amazing Service- especially thanks to Lidia and her sister Sarah always taking care of meread more

Great customer service, Thank you Nora. This is the best way to avoid DMV long waiting lines.read more

PLEASE BEWARE! This company is a fraud, save your money and go somewhere else, I came in to get my…read moredaughter's new car registered under her name back in May of 2022, and its now July of 2023, it's been well over a year and the car is still not registered, it has been such a hassle to deal with this company, all they do is give you the runaround. Don't waste your time or money.

Went to the bank to do a withdrawal and when I got off my car the ATM area was so dirty and gross…read more There was trash everywhere. I understand the employees are inside but as a customer I shouldn't have to step over crash and atm receipts all over the floor to use the ATM. Then 1/3 atm is down with no signage. The staff inside was nice but this is more of a facilities problem. As a customer I expect more.

The lack of security at this location is beyond terrible. You're better off keeping your money in…read moreyour pockets. Connie, the branch manager at this location, didn't seem concerned of the safety of Chase customers account and will not hold anyone accountable or take further action for the fraud happening in Downeys location. Connie if you're reading this, please take action to protect your customers, I am very disappointed after baking with chase for 6 years, I believe it's time look for another safe place for my money