I was genuinely excited to visit this hot springs with my friends, but the experience was nothing…read moreshort of humiliating. We arrived without a reservation (which we fully understood might mean waiting or being turned away), but the staff's attitude and tone were shockingly rude and unprofessional. Instead of simply informing us of their policy, they chose to speak down to us, roll their eyes, and make us feel unwelcome -- all for asking a basic question. There was absolutely no reason for the hostility we received. Good customer service isn't just about availability -- it's about respect, communication, and treating people like humans. Unfortunately, this place failed on all of those levels. We left not disappointed about missing out on soaking -- but because we were treated so poorly. If management wants returning customers and positive word-of-mouth, I hope they seriously retrain their staff. Until then, I wouldn't recommend this place to anyone who values common courtesy or professionalism.

Had a great experience, friendly staff and wonderful service. Would love to come backread more

Beautiful, peaceful old inn! We thoroughly enjoyed our room and our stay. The adjacent restaurant…read moredeserves the very high marks that it already gets. We had a wonderful dinner there. The shared bathrooms in the end were not as inconvenient as those things can sometimes be. There were two guest rooms to a bathroom and the bathroom was separated from the bedrooms adequately for privacy. The place is immaculate and very pretty in its period authenticity. We hope to stay there again.

Incredible spot! Beautifully restored and incredible attention to detail. Just stayed there for my…read morethird time and am already looking forward to our next stay. Booking process is straightforward and check in was fast and easy. Love having coffee in the summerhouse when it's warm outside. Charlotte room is my personal favorite for solo stays.

Stayed at the Loft cabin on Thursday 10/19. I was impressed with the river- site sitting area and…read morethe websites photos so we booked a night. Unfortunately, the bugs were so bad that you had to swat away from the parking area all the way to the cabin - so we did not get to enjoy the river that afternoon. Then when we got unpacked, the place was not very clean in the areas you would expect: The base of the toilet looked like it hadn't been cleaned in a while; they tried to staple down the vinyl flooring laid up against the bath cabinet; there was black all around the sink stopper; no blinds where there should have been for privacy; bottom 6-7 slats missing in the living area; no lamps for lighting to read in the living room; dishes and eating utensils did not look very clean; and some funky towel/curtain at the toilet which faces out towards the walkway for the other two cabins. And there was only one plugin heater so we were having to move it around from room to room when the temp dropped. They need at least two. I would not rent any cabin from this site after this experience. I give it only 2 stars because of the location. The owner needs to get their act together if they're going to be in the hospitality business

Old owners were amazing Jim and even but new owners don't no what there doing we had reservations…read moreand they booked someone in our place after we already had the spot!

We are currently here for only one night with our kids. Place is amazing so far. Awesome cozy…read morelittle rooms that make you feel like you are in your own cabins . They basically are your own cabins with the fire place in each room and bunk beds for the kids. Very close to multiple ski resorts and very close to downtown truckee. Very clean, spacious and the guy I spoke with on the phone that manages the place is great to work with, I'm guessing he is the owner. Self check in with code at the doors to rooms make it easy. 10/10 recommend. Not a lot of snow right now but we will definitely be back with the family again next time we have a lot of snow. Possibly may even come back during summer to enjoy the lake. Price is reasonable, definitely worth every penny.

Great little place. Not like other BnBs, good privacy and on-suites. Cozy but well thought out…read morerooms. More of a mini hotel with nice private grounds and a very nice grab and go breakfast. Loosing a star for the bed. I'm a side sleeper and my shoulder is throbbing. Thin, cheap, too firm mattress for 200lb me with shoulder issues. Will gladly come back after mattress upgrade. Awesome location right off 50 access road at lake level. Across from dope Truckee Ice Creamery. Beautiful walks in either direction. If you fish, bring your pole... Great fishing decks right across the street with good action the 7a I was here.

This Motel has bed bugs and smoke detectors have zero battery's. Very very dirty... carpets not…read morevacuumed. A lot of wires hanging down from wall.

Bugs in bedding, very unclean conditions. Rooms are missing batteries for smoke alarms. Generally…read morecleanliness ignored. Appears these types of conditions are in several (in not all) rooms.

The rooms are not "user friendly ", e.g.: the beds don't have box springs, the mattresses sit on…read morethe floor, making it difficult to access. The television is difficult to navigate and a user guide is not provided. The most disturbing part is that we were not given a bill summary at checkout because "their printer wasn't working". When we returned home we found an unrecognizable charge on our bill. We tried to contact the Lodge but no one returned our call so we filed a complaint with our bank. The whole experience was very frustrating.

Dope place! Cool staff. Would get married here again. The property is beautiful and peaceful: the…read morerooms are stylish and comfortable. Everything is perfect and a great getaway while also being close enough to civilization. Also Savannah is the best!

So Glad We Gave Them a Second Chance! (The Ultimate Pizza Redemption)…read more We first visited the Clio Inn last camping season, and honestly, we left with mixed feelings. While the service was top notch and the pizza sauce and toppings were fantastic, the dough itself was under seasoned, so we decided not to return. Fast forward to tonight.. We came back with the sole intention of sitting on the porch and having a couple of beers. But the universe had other plans. The moment we arrived, the hypnotic smell of pizzas drifting from inside completely broke our resolve. We gave in and ordered the Due and Proper. Oh. My. God. Am I ever glad to be proven wrong! It was absolutely amazing. The flavors completely blew me away. The dough was an absolute home run this time, perfectly seasoned, incredibly airy, and fragrant. The Clio Inn officially won us back. If you had a passable experience in the past, or if you're just looking for incredible food and stellar service, do yourself a favor and order a pizza. Magnificent!

This is the cutest little Inn, something that takes you back in time! It is cozy, comfy and quiet!…read more I am a traveling sales person and I have stayed at the most upscale hotels as well as the budget accommodation, this by far would be my favorite! The Inn keepers (owners) are very accommodating, easy to get ahold of by text or phone! What I love is the not in your face, people around... So very relaxing and calm... Plumas county has so much to offer, this is the perfect place to stay! 10 stars if I could!

Stayed here when we went to a wedding at Nakoma Resort! This was a great choice for a family! My…read morehusband and 4 year old daughter stayed in number six, the Shire, and was really pleased with our stay! The lodge is quite close to the Nakoma resort, and is absolutely beautiful. They do offer a document that outlines local hikes, which was helpful. Nancy was very kind and left a map and our information by the main cabin since we arrived after 8:30 PM. We also forgot our key, and she was able to help us out by locking our cabin and leaving us an extra set of keys. I love that they offer a complimentary breakfast in the morning, which comes with sausage or bacon, and some fruit and a baked good. The waitresses, Jennifer and Kelsey, were so sweet and were so friendly towards my 4 year old - we felt welcome there! Everything felt very quaint and cabin-like. Everything was pretty up to date as well--this is an excellent glamping option! The bed itself was not the most comfortable, but it all still worked out.

This is the only place we stay when we go to the Lost Sierra for golf!…read moreWe love it and the rooms are special and private and immaculate! The people are nice and the scenery is unreal gorgeous! My fav course is Whitehawk and it's down the street! The lodge where you have your breakfast is Beautiful We miss the dinners at the Lodge

What more can I say than what I have already said directly to my coordinator, my husband, my family…read moreand friends... and honestly to the universe. I have waited 16 years to finally get married and was given the green light from my fiance to have the wedding of my dreams. I searched forest wedding and Twenty Mile House was the very first one that came up. I loved that it wasn't too far of a drive away, the all inclusive packages and the accomodation option to stay on site for me and 53 of our guests. We had compared prices to similar venues but found it ridiculous that for the same price, we would only have the venue, tables and chairs at the other places. So with that, Twenty Mile House became the winner. We absolutely loved the vintage cozy look of the homes, the miles and miles of forestation leading up to and within the venue, and the most amazing staff i have ever experienced with. Both Rachel and Ashliegh were absolutely amazing! They both listened and made all of my requests come true. Some had to be compromised, but it didn't change much of my vision. Our bartender Jasper was absolutely amazing and so kind. The lights, the vibe, the music, all of the vendors... they all worked together like a well oiled machine and made every wedding planning moment up to the wedding day absolutely perfect. I'm a chill bride and solely trusted the vendors and Ashliegh on their skills and talent. I'd be lying if I wasn't nervous at times, but said yes when they said "trust us". They absolutely delivered! The cake was exactly how I'd envisioned it and was so delicious, the food was a huge hit for my husband and I and our guests (I wanted to takr home the meatballs and freeze them), the DJ was perfection, the florals were immaculate (more than what i had expected), and the photographer Rachelle was sooo kind and made our little awkward selves so comfortable. We had hired a non preferred videographer for our day but both Rachelle and Ashliegh worked well with them. Thank you Twenty Mile House for making our dream wedding a reality! We will definitely come back one day and rent one of your homes as an Air Bnb, just so we can relive a little piece of our wedding. Thank you, thank you, a million times thank you!

Twenty Mile House is in a lovely setting. Reminds me of an enchanted forest. I went and visited it…read morelast week and it is a perfect place for a wedding. The service is organized and the people there are friendly and accomodating. There are individual cottage/cabins which can be rented for out of town visitors and each one has a distinct character. I would recommend this place for anyone who wants a unique and warm venue for a wedding.

This was my favorite place I have ever stayed. It was my fiancés birthday, and our last chance to…read moreescape Reno for a mini vacation before we get married. I booked us a trip to go hiking and stay at buttes resort on a whim and a quick Google search. I am SO happy we stayed here. Pulling up, we met with Jim the owner who was super nice and got us set up in our cabin, lucky number 5. It was sooooo cute. The grounds are kept very nice and there is a beautiful overlook in the back. The cabins have little patios and common areas to hangout with the other guests. They have an office that has free movies to borrow, board games, Menus for the restaurants and more. Walking into our cabin we were totally in awe. It was so homey and we were instantly comfortable. The cabin is decorated really well and has everything you can possibly need including a kitchen, utensils, plates and cups, hot coffee, a microwave, a fridge, and more. Our bed was really comfortable, the temperature was easily changed, we didn't notice any outside noise and we just had an absolutely amazing time. I can't wait to come back.

This was our first time staying here and it was such a beautiful, peaceful retreat. Our stay was…read moremagical; surrounded by the tall pines and sounds of the Yuba river. We stayed in cabin 4 with beautiful balcony overlooking the river and snowy mountains. The room was clean and cozy with all the amenities one would need. The shower was also hot and great water pressure. I had talked to Jim on the phone and he was very sweet and helpful. Rosa was also great help in advising things to do and places to eat. Overall, we had a very special time for our weekend getaway and will definitely be coming back! Thank you for a beautiful experience!