I want to say that I do work for Top Tails, but this was my first time using their services! Since…read moremy husband and I have 5 cats, we needed someone dependable, trustworthy and willing to scoop litter boxes. I loved receiving the reports and the pictures; each visit I knew everything had been done and done correctly. I sincerely knew my animals and my home were in good hands! I will use these services again!

I've 2 very anti stranger cats. My girls, Jaimi and Bobi, hide under beds, in bathtubs, anywhere…read morethey think Andrea and her staff won't find them. Yet, hunt them down and 'take a snap' they do. Top Tails is very patient with my girls. For that, I thank them. I've no complaints concerning Top Tails of Greensboro... only praise. Thank you one and all.

Everyone we have meet has been wonderful to work with. They are affordable and very detailed. We…read morewill continue to us them.

From the owner: Pet Sitting for your convenience. We have been in business since 1991 and offer many options…read more Contact me today for a free quote. Or if you would like to make an appointment for me to meet your pet. We have been in business since 1991 and offer many options. Contact me today for a free quote. Or if you would like to make an appointment for me to meet your pet.

Always a great experience for my pup - Zoe and her 6 or so week grooming routine! She's been going…read morehere for more than a year now and she's a 5.5 lb yorkie that's 12 years old but I always do a puppy cut on her to keep her hair clean and short due to various skin allergies/sensitivity. They continue to do an amazing job and are efficient. Decent/average pricing too at $45 for her full groom. I drop her off first thing in the mornings around 730 and she's usually ready by 930-11 depending on the # of grooming appts they have. They always are super friendly and helpful and extremely appreciative of gratuity for the groomer. However they book up fast!! So I highly recommend you book 2-3 appts out at a time. I would say that's the only downside if you forget - I've had to wait almost 3 months for Zoe to be seen and her hair grows fast so ideally she needs a cut every 4-6 weeks. Ideal location right on the outskirts of downtown going down smith/battleground split. I've never boarded my dog there but have heard good things and the pups running around seem to love it.

WOULD NOT RECOMMEND! The owners allow their main front desk manager nikki to allow how she fires…read moreand hires people based on favoritism alone which is why she allows her main afternoon manager Casey to talk inappropriately to her staff, post underage employees on her social media to and as well got five of her staff wrongly terminated just because they had enough of her two faced ways and how she carried herself.As well she will mistreat and ill handle the dogs she has a problem with or she just can't handle them and just puts them up all day. The rest of the staff there is wonderful but in my opinion the business needs new owners or needs to reevaluate how to properly run a business.

Tony and Lisa did a great job of taking care of our 11 month old Cavapoo, Pearl. First time we had…read morebeen away from her since she was 7 weeks old. One can only imagine how "fussy" we would be about her care. Here we are telling a professional sitter how to take care of our baby. Tony absorbed our concerns with respect. That's a professional. We are so pleased with this service and would highly recommend them. They took great care of Pearl.

These folks did a super job while we were gone for a week. Tony came out to meet our 2 "guys", Ty &…read moreReily, learn about their needs and routines, and taking necessary notes, etc. We felt very comfortable leaving for our trip with them in Tony & Lisa's care. The guys were fine when we returned - well as fine as you can expect from cats - they were a little PO'd with us, but that quickly passed. Tony did a great job - brought in the mail & papers, fed the guys, & cleaned the litter very well, leaving a daily note of his activities. Very well done. Thanks Thanks to Rick N. for the heads up of these folks.

Our vet recommended Terry to care for our two older cats while we were on vacation. Terry came by…read moreto meet our cats and get "the lay of the land". She was very thorough and professional, covering feeding and watering routines, and emergency contacts. Terry inquired about any expected repairmen, offered to take our trash to the curb for pickup, and even watered our plants! Our cats require daily meds and if you've ever tried to pill a cat, you know this is not a joy. Terry is a pro and took great care of our pets. She far exceeds all expectations. .

Me lubs going dere. Da peeple plays wit me and gibs me rubs and lots of treatz. My mom brings me…read moredere every week so I can hav "fun wit friend"

I am writing to add critical details to my previous concerns regarding the treatment my dog and I…read morereceived at your facility, specifically under Kristen's supervision. After bringing my dog home, I was awakened in the middle of the night to find him lethargic, coughing, and refusing both food and water. These symptoms were frightening and heartbreaking to witness. It was only afterward that Kristen admitted other dogs at the lodge had kennel cough. She also stated that pet parents do not have to be notified of an outbreak. This is unacceptable. I referenced COVID‑19 during our conversation to highlight how dangerous airborne illnesses can be, especially when transparency is withheld. While kennel cough is not the same as COVID, it can still be deadly, and responsible facilities should treat any outbreak with seriousness and urgency. I also made clear that I understand how vaccines work--both in humans and animals. Kennel cough vaccines, like human vaccines, vary in strain coverage and are designed to reduce severity, not guarantee immunity. This makes communication even more essential. Pet parents deserve to know when their animals have been exposed to contagious illnesses. Instead of providing clarity, Kristen continued to dismiss my concerns. She failed to explain why my dog was isolated, whether he was separated due to possible kennel cough or pack behavior, and why staff were pushing him off another dog. Her tone remained condescending, and she again minimized my educational background by telling me to "put that aside" because it "wasn't important now." When I calmly stated that her tone felt rude, she accused me of being rude. I reiterated that my tone had no inflection of disrespect. I requested to speak with someone else, and she claimed she was "at the top" and would send an email with further information. She never did. Instead, she hung up on me. My dog's health was compromised, and I was denied basic information, respect, and transparency. This is not only unprofessional--it is dangerous. I expect a full explanation of the kennel cough outbreak, your notification policies, and the specific circumstances surrounding my dog's isolation and treatment. I also expect a review of Kristen's conduct and communication practices. I look forward to your prompt and thorough response. Sincerely, Lakisha

Excellent pet care. My dogs love to go and they take wonderful care of them. I know they are in…read moreloving hands and receive great attention .

Love them!!! Biscuit was one of their first clients! In…read moreeleven yrs I've stayed only with them. I don't even let family members keep him because he loves to go there so much to play with the other dogs. They love Biscuit, too, which is comforting when you leave your pet somewhere especially for a week at the beach There's much comfort in knowing he's with them!