This place is terrible. I've come here twice and both times have taken 35+ mins for simple urine…read morescreening. No other location takes this long. There is never anyone at the front desk, so you have to use the kiosk, and then you have no idea how long to expect to wait. The staff is very rude. There is a quest diagnostics across the street. Go there instead if you can. I know I will go there in the future.

Stacy was incredible!! She made me comfortable and the process was painless!…read more This location is clean and the appointment was prompt and I didn't have to wait. Thank you to Stacy and the team for making this the best experience I've had!

Went in today to get some blood work and Porsha took really good care of me! My appointment wasn't…read moreuntil 1:20 but I checked in at 12:30 and she took me back very quickly. My doctor hadn't sent my labs in yet so I had to email them to her and she was so understanding and helpful. I've never had a bad experience at Quest but felt I should share. I have to get blood work every six weeks and will definitely be returning to this location since it's closer to my house. I normally go to the one in Keller because it's next door to my doctor but since this one is closer to me, I will be going to this one from here on out!

Don't go here these employees are just sitting inside doing nothing and getting paid. If you ask…read morethem how long they dont care and have no respect for customers if someone is fasting since morning. They made me wait for an fax to come in for over an hour. And my doctors office sent it fight away.

Lab work. I always make an appointment or it's first come first served behind the appointment…read moreholders. Professional and courteous staff.

Nurse is unfriendly, unhelpful, and more concerned about her lunch break than being helpful…read more I left and used another labcorp much farther away. It was worth the drive.

I never been to fast lab testing before. I was referred by my Sap counselor.The lab was so…read moreprofessional,and made my experience so fun and relaxing. The doctor was so cool and professional. With his lovely assistant.Made my experience like I was part of a family. He and his lovely assistant was fast .I was in and out in less than 15min.I spent more time enjoying the doctor and his lovely assistant with gorgeous legs .I strongly recommend going to Fast lab testing for any type of test. You will enjoy your experience . Thank you doc and your lovely assistant for making my experience enjoyable.

Excellent experience! The staff was friendly, professional, and efficient. The lab was VERY clean…read moreand well-organized, and the entire process was quick and smooth. I was especially impressed with how efficiently I received my results. The results delivered in a very timely manner. Highly recommend!

I came in this morning with a food allergy test kit from my doctor. The front desk woman was…read moretending to another person so I sat down to create some space. I was immediately greeted by a technician who noticed my box kit and gave me paperwork on a clipboard and pen to fill out. I spent some time listening to the African-American woman at the front desk and was impressed by her patience with hyper-verbal, language barrier and nervous people asking/talking/being pushy about their lab work. She spoke to be understood, not simply to respond, and that takes finesse. The technician asked me which arm I preferred and was gentle with my desire to have a butterfly needle used. This means a lot to a person to be heard and respected of their wishes and not just rushed to get the job done. I was in an out of there in a jiffy, even with others coming in and going out. That was nice, as I was fasted and looking forward to eating something quickly!

Ended up heading to the wrong facility for an employment drug test. Thankfully the staff found the…read morecorresponding information in the computer for their sister location and still allowed me to perform the necessary procedure. To my surprise, my two o'clock appointment started right on time. Since I was a few minutes early, there was a little wait time. In addition, the staff was very friendly and professional. The building and office both looked clean and inviting. Overall, I am very pleased with the experience even though it was a comedy of errors on my part. (The Quest Diagnotics location near my residence was closed due to some kind of emergency. I visited the one on Montgomery and was glad to have done so. I may use this location from now on.)

On October 10, 2024 I had an appointment to pickup a stool sample kit. The instructions I was…read moregiven were incomplete. I delivered the stool sample without the one including the liquid. The instructions were to fill the test tubes with liquid which I didn't have. So I was sent home with the correct instructions. On Monday, October 14, 2014. I returned to the office to deliver the correct test tubes. The person said I did not have an order. She said I would have to get an order from the doctor and come back. I told her there was an order there, but rather than looking, she insisted that I take the test tubes and get an order from my doctor. I believe Quest Diagnostics staff need a education in patient services. However, it will do no good for me as I will never return to Quest for any reason.

This is urgent care! You don't come here looking for long term care. Maybe for cold, allergies…read morerelief. Just something real quick and fast! We come here for sport physical because it's cheap and fast! Our son's PC takes 3months to schedule when it comes to yearly physical and sport physical. Too much hassle! We like to come here, make appointment 30mnts before and just walk in. In and out within 30mnts. I can't speak for any other care because we have never done it here. But from our experience it's always good service!

Came in to get a bump on my leg looked at. Right before my visit, the administrator asked me if I…read morewas paying cash or card. She told me my insurance covers it, but there's a separate fee the business charges. I asked how much it is, but she said they can't tell me until the visit. Since there was no clarity here and I've never had to pay for these types of visits at other places, I decided to walk out and find another place. Hopefully they can give more clarity to customers in the future.