Go with Dish Network!! Direct TV SUCKS!! Horrible unethical sales people who lie. Sales person said…read morewhen I sold my house that I could transfer the service over to the new owner. I tried to do this today but Direct TV would not do so. They checked the original notes on my account and said sorry we can't honor what we told you. I hate people that lie in order to get a sale. Fuck this shithole unethical company !!

Asked many times about set up and installation fees when signing up and they assured me there were…read morenone. I got my bill and see that they did in fact charge me for the set up. I called customer service and waited on hold on and off for an hr discussing this. Finally got transferred to a supervisor who said there was nothing she could do. I told her, her agent straight up lied to me and she told me he didn't lie to me, he just misinformed me. What??? Absolutely terrible.

Didn't finish install, installer had to leave to get his kid. Promised to come back the next day…read more And the day after. And the day after. And so on and so on.......until literally 6 days later with no cable and Internet because my last provider was cancelled. This was a direct tv install and they are contracted with them or were. Called them with no answer. So then I called direct tv directly and told them to get their stuff out of my living room I'm done with them and their poor service. Direct tv billed my card on file for $470 worth of a cancelled contract. Funny cause I didn't sign anything because the install wasn't even finished and I had no service at all. They also charged me for a full month of service at $75, and a couple other bogus fees. Called the management of the service center and described the situation and he told me basically to get bent. Complained to the BBB, and to the state. The state called me a few years later asking for a statement, wanted me part of a big law suit against direct tv experiencing the same thing. Never heard the result. All might have been ok if they finished my install (satellite solutions), but with a law suit against direct tv I'm doubting I'd be happy. Never again will I trust direct tv or satellite solutions. Cost me 575 that I didn't get back.

From the owner: Satellite Solutions is your local source for DIRECTV in Fargo-Moorhead and the surrounding areas…read more Founded in 1998, we pride ourselves on quality installation and service. As your local authorized DIRECTV dealer, we handle the sale, installation and service from right here in Fargo. You won't have to deal with an 800 number, you can deal with a local face. Call us today to find out what package is right for you!

I have had an overall good experience with Midco unlike a lot of people on here evidently. Service…read moreinstallation took no time, they got me scheduled in just a day. My Internet has worked perfectly from day 1 and runs all my devices with ease. I do some pretty heavy gaming with it, no lag or issues. Customer service was great to me and prompt. They worked with me on a late bill instead of just shutting it off instantly, the only reason it didn't get 5 stars is because of the $100 installation fee and the price after promotional pricing for the first 6 months goes up making it just a little more expensive than I am comfortable with. Installation should be free if you want me to use your service

I've never had an issue with the people who actually work for Midco. It's the company itself that…read moreis rotten. Horrible service. They seem to intentionally make their website run slowly when trying to change your services. The rest of the website loads instantly until you click "change services." Looking forward to the other internet services taking over with far superior capabilities. Actually using fiber connections instead of cheaping out on copper lines.

I have been with Cable One now Sparklight for 24 years and always had great service I had cable TV…read morebut had dropped it about 4 years ago and and stayed with with their internet which is great I plan on getting their cable TV again or what they recommend

Dear General Manager;…read more This letter is written to highlight the excellent help I received from SHAWNA DAVIS the morning of April 1, 2021. Last night (March 31, 2021) two of our Motorola signal receiving devices failed and listed that the cards were not activated. They have been working like "champs' for years so this was surprising. Last night I contacted technical support and received a recorded message that a signal would be sent to these devices and within thirty minutes they would work - but they did not. I had meetings last night so I decided to wait until this morning only to be frustrated with the technical support that informed me the two boxes were not registered with Sparklight...this was after a prolong wait. I have had these boxes working for years and had received them from, then, Cableone. Why did they suddenly quit working? Frustrated and I asked if the Fargo office was re-opened for the public and when the tech person said the office was now open so I took off for Page Drive. At this point the story gets much better. SHAWNA DAVIS was exceptional. She was patient with me and listened to me repeat my story. Patient and listened - key attitudes for customer service. From that point she worked to solve the problem. I felt that she was working to help me. She was not a "talking head" spouting a company line but was listening and worked to solve the problem. I left feeling better about Sparkwire than when I entered the building and it was because of Shawna! Again, the operative words are listened, was patient and worked to solve the customer's problem. She could run a course to train new staff in customer service! Shawna worked to have me leave a satisfied customer and I am very grateful for her efforts! She represents the best of Sparklight. Thank you, SHAWNA DAVIS! Sincerely, Chuck

We've been an internet customer for many years with only a few issues. Now that we've moved we have…read morebeen unable to get anything. Been waiting almost 4 weeks & not even an offer of a temporary line. Maybe the service is better for new customers but absolutely NO loyalty for existing! Very little contact to try explain the problem or give a time estimate. Very poor customer service!

Have been their client with Cable TV and Internet for 5 years. I will admit, the internet speeds…read moreand mbps are quite low for being cable, but it is still better than what DSL would give. Some issues arose recently regarding my package bundle, the pricing and the commitments. I emailed Customer Service and the issues were professionally and promptly handled, very pleased to continue to give them my business.