This Allstate Agency has handled my Home and Auto Insurance for 5 years. The staff, especially,…read moreVictoria Candanoza, is professional, knowledgeable, and courteous. Victoria always provides a prompt response to any questions or service request. I highly recommend.

I received an unsolicted quote for condo insurance. It arrived in a handwriten envelope with no…read morereturn address. I live in a single family home 4 hours away from his office. This doesn't inspire trust.

My mom has been with Nationwide (Mellisa Ray Agency Inc) over 20 years. Like everyone else, her…read morepolicy has gone up every year. I called Mellisa Ray Agency and spoke with Bonita. She offered to bundle my mother's home and car as a discount. That save her a few dollars but I felt her policy was still high. I requested a quote from a different Nationwide broker and got a better quote. Nationwide is Nationwide, the policy quote from different brokers should be fairly the same. I called Bonita back and explained what I had discovered. Initially she gave me some push back about researching for a better quote. After a little back and forward, Bonita presented an insurance quote that made us happy. Bonita's wiliness to spend a few hours working directly to improve my mother's policy has clarified why my mother has stayed with Nationwide for so many years. I recommend Mellisa Ray Agency for your Nationwide broker and ask for Bonita.

Follow up might be helpful from their agents,specifically my husband spoke with Bonita.Did nothing…read moreto our policy but waste our time with questions that she wasn't going to follow up on.More concerned about her allergies than helping a customer.

I spoke with Amy Ringo and she helped me very quickly and professionally. She updated my policy…read moreand gave me new pricing in no time flat and I was done. Awesome service and good pricing. Thank you for taking good care of me and not going in circles and mistakes like other companies do. 5 star!

Once again, I am renewing my auto insurance with Tiffany Brimberry…read more Margaret is so very helpful in trying to get me the best coverage for the best premium. She's very thorough, patient and courteous.

Knowledgeable, accessible, patient, efficient, professional and accommodating. The best insurance…read moreagent and best insurance experience with Steve. We followed Steve from his last agency due to the high quality relationship he offers.

Certain services in your toolbox you should always keep and AAA is one of them for me. They…read moreprovide services finding the deals on travel, insurance and for me the old school paper maps with route planning if needed. AAA has been providing me with good service for years in all my travel needs and always willing to assist when I come through the doors.

Went into AAA branch in the Woodlands and was looking for the agent helping me update my policy…read more She was out of office, and I was assisted by another agent then got into friendly conversation in turn I was confronted by a front desk assistant Denise who rudely became accusatory of myself causing issues. The agent who was helping me and myself explained there was no issue. Then the attitude began. I thanked the lady's and went on my way. If Denise is not a people person, she is in the wrong business causing issues for clients and coworkers. Management needs to have a discussion on treatment of clients. This review is based on customer service, and I will not be returning to the branch,

My experience is a rude secretary on the phone. And additionally I have heard in general they are…read morethe worst at paying claim's. I sincerely doubt I would ever place insurance through Allstate or the Roger Knight Insurance. My experience was very bad talking to a lady at that office several years ago and I think she had worked there a number of years. I am just done with them!

I have my home and auto ins through Roger's agency and he has a great staff. They have always been…read morevery efficient and courteous in making any changes to our policy...and lately we've had several changes to our auto policy. I highly recommend his agency!