Referred to Conner Automotive by Scott at Watkins Automotive - a HUGE mistake! Took our truck in for a couple little things. While the truck was there, we asked him to take a look at the AC as we had had someone else apply the dye to find a leak. Conner said there was a leak under the dash - and said he fixed it and all was well. Got the truck back and found that the engine, which had always started well on the first turn now took 2-3 turnovers before it would start. He also replaced two batteries without prior authorization from us and replaced with lower amp batteries than we would have put in. The AC wasn't cooling AND he lost 3 of the 4 floor mats AND the key and FOB for the truck. Had to go back home and get the extra key to even be able to leave with it. As they had clearly done something to the engine and the AC still wasn't cooling, we took it back for him to fix his mistakes. This time he replaced the AC compressor, again without prior discussion and authorization AND charged an additional $600. All told, we've paid about $2,000 for a whole lot of headache! About $1,300 of that for the AC, which STILL doesn't cool. He did have a new key for the truck made but never replaced the FOB as he had promised to do. Whatcha think? Would YOU take your vehicle to him? Take our advice and DON'T! (Only gave one star b/c there wasn't an option for NO star!) read more
