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    Connecting Point

    2.0 (43 reviews)
    Open 9:30 am - 6:00 pm

    Services - Connecting Point

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    Connecting Point Photos

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    6 years ago

    They are literally scum they screw everyone over and they charge people more money and they don't get the correct job even done.

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    Page 1 of 2

    Ask the Community - Connecting Point

    Review Highlights - Connecting Point

    Went to PCQuickFIx monday morning and they told me it was completely ruined and I would need a Magician to get my data back.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for IT Services & Computer Repair 105 times last month within 15 miles of this business.

    Verify this business

    Mobile Kangaroo

    Mobile Kangaroo

    (5 reviews)

    Mobile Kangaroo has been one of the only tech companies that has had staff that genuinely cares…read moreabout their services, their customers, and their customers time. About two months ago my phone had been stuck with a Green screen, which turned into a month long ordeal with Apple being incredibly disorganized and hard to reach. Matt helped a tremendous amount when no other company would even touch my phone. Not only did he help me get an express replacement through AppleCare, but he helped me try to back up 1 Terabyte worth of almost lost data from my iPhone which had never been backed up. He helped me set up my new phone when it finally came in the mail, and even walked through to show me what was going on with my old phone's screen. With my luck after a month without a working phone, my 2 week old new phone had additionally been crushed during the snow last week, and I again was without a working phone at all. I quickly went to Mobile Kangaroo where Chase helped me sort out the plan to either repair or replace my phone. He helped communicate consistently even when I created a hectic email thread, but he took so much of his own time to help me get a phone before finals! To my surprise after we pestered Apple, I received an express replacement phone in just a couple days after Chase and Anthony worked to get the phone expedited which means the most to me. Anyone who is disappointed with Mobile Kangaroo's services is NOT disappointed with their staff rather not recognizing the issues that Apple creates for tech repair workers when they are trying to do everything they can to speed up the process. Matt, Chase and Anthony went above and beyond and this place deserves more recognition!!!!!! THANK YOU!

    These guys are superb. Called about a problem with my laptop screen on Saturday, went in Monday…read more Computer was fixed and returned by Wednesday. Excellent customer service and rapport. ShellyB

    P2P Computer Solutions - We have a sales floor! Come check it out!

    P2P Computer Solutions

    (52 reviews)

    $$

    Charged me to tell me they couldn't fix it. They were obviously overcharging because it is close to…read morea college campus. They wanted me to buy new parts that would end up costing more than the price of a new laptop. They charged me 100 to "run some tests" just to say it was water damaged and couldn't be fixed without almost every part being repared. Then wanted additional money for parts.

    My experience with P2P Computer Solutions was extremely disappointing. I went in after badly…read moredamaging the screen on my iPhone 15 Pro Max. They offered me two third-party replacement options: a $199 screen or a supposedly more durable $279 screen. Since I planned to use my phone for at least another three years, I opted for the "durable" one. The repair itself took 2-3 hours, but even after being given a pickup time, I had to wait another 30 minutes when I returned everytime. Initially, the screen looked fine, but it went completely black the very next day. I brought it back, and they admitted it was a faulty piece and replaced it. Shockingly, the replacement also failed, and during the second repair, the new screen already had a visible defect (a black spot in the middle). They apologized and replaced it again. At this point, I had already gone through three faulty screens in less than a week. Not long after, a very minor drop caused the "durable" screen to crack -- even though my phone had a thick case and the screen protector was intact. My original Apple screen had lasted two years with heavy use, yet their third-party screen couldn't handle one small impact. When I returned for the fourth time, they asked me to pay another $100 on top of the $279 I had already spent (before tax). After insisting on speaking to the manager, they eventually agreed to let me keep the replacement without charging me again. Still, the entire process left me frustrated and distrustful. To make matters worse, another customer in line mentioned having a very similar experience. Frankly, I would never return. The only reason they seem to have good reviews is that they offer a free screen protector in exchange for a 5-star rating. My experience showed me their products are unreliable, their service inconsistent, and their "durable" screen anything but durable.

    Connecting Point - itservices - Updated May 2026

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