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Connect One Financial

5.0 (1 review)
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4 years ago

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Braman BMW Miami - Enjoying delicious coffe & snacks while waiting for our test drive

Braman BMW Miami

(500 reviews)

Edgewater

Let me start by telling that I've purchased a few cars from Braman in the last few years…read more Service is great until you have a different problem. I purchased when I purchased my new car the option of tinted windows. The sales person was eager to sell more product like flat tire Insurance, and so I was happy to be insured. Now, when my tinted window is bubbling and I've been calling for the last two month, the dealership to have it fixed, and they do not have a technician. I am getting the runaround the Sales manager Neil will not pick up the phone. The finance manager blows me off and I've been transferred today for five different very polite and nice receptionist. That's as far as you can go in BREMAN BMW. I AM TRULY DISAPPOINTED FROM THE LUCK OF INTEREST OF THE DEALERSHIP TO ASSIST AFTER THEY SOLD ME THE PRODUCT. To take my money super-fast to fix the problem - A BIG RUNAROUND NO ONE PICKS UP THE PHONE. Service transfer me to Sales sales to finance, finance to SERVICE receptionist after receptionist. THIS IS NOT THE LEVEL OF SERVICE I EXPECT FROM BREMAN BMW OF MIAMI.

We currently lease an electrical vehicle from braman and had an issue with the car. We called them…read moreand immediately they scheduled and sent us a tow truck using Braman Roadaide assistance. Tow truck came lightening quick and the guy was super nice. I'll post pics of the truck and my car. In the evening hours they advised our car had a few recalls and service so they provided us a loaner. Loaner provided was nice and new and our service guy Gary was super cool and friendly. So far I'm providing 4 stars until and this experience was pleasant

Carvana Miami

Carvana Miami

(184 reviews)

At first I was a little offish on doing this but went ahead with it anyway. i was not dissapointed…read more Fist we boaught mi wife's car then i purchased mine. This sure beats the hell out of having to deal with the longgggg hours at a car dealership. I will defenitly be recomending to anyone that ask for my opinion, "DO IT"!!!!! Will definitly be using CARVANA in the future.

WARNING TO FLORIDA CONSUMERS -- CARVANA…read more In March 2026 I purchased a 2024 Jeep Grand Cherokee from Carvana for $29,990. Within four days and 250 miles the brakes were violently shaking and the AC was failing. Two independent certified mechanics and Carvana's own warranty provider Silver Rock confirmed all four brake rotors were warped and dangerous and the AC system had an active refrigerant leak. Here is what makes this worse -- Carvana's own 150-point inspection conducted just 15 days before the sale certified eight safety-critical items as passing. Every single one was confirmed defective. What Carvana did: Sold me a vehicle with dangerous safety defects that their own inspection missed or ignored Took my trade-in keys before I could access the replacement vehicle -- preventing any real inspection or test drive Required me to drive a vehicle with confirmed defective brakes on public roads as a condition of returning it -- with full knowledge of those defects Offered no accountability for the failed inspection Never compensated for approximately $2,000 in permanent financial losses resulting from the transaction What I did: Filed a formal complaint with the Better Business Bureau (ID# 24692878) Filed a formal complaint with the Florida Attorney General's Consumer Protection Division Filed a formal complaint with the Federal Trade Commission Sent a certified mail rejection of their arbitration clause preserving my right to pursue legal action After extensive documentation and escalation Carvana ultimately returned my money. But the inspection failure, the dangerous drive requirement, and the trade-in key practice that prevents customers from test driving their vehicle remain completely unaddressed and unacknowledged. If you are considering purchasing a vehicle from Carvana -- do your research first. Get an independent inspection immediately upon delivery. Document everything. And know your rights under Florida's consumer protection laws. #Carvana #ConsumerWarning #FloridaConsumers #FDUTPA #BuyerBeware

Connect One Financial - autoloanproviders - Updated May 2026

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