I had a great experience buying my first car at this dealership. Juan was my fav, super genuine and…read moreprofessional and Mauro was helpful as well. Also the guy who did the financial part and the paper work was kind and helpful (I forgot his name) Even thought we weren't one of the "heavy" costumers (many purchase there VERY expansive luxuries cars) they treated us like VIP. I purchased the car but had to fly out and they held it for me for two weeks, then they delivered it to my house. The car is pre-owned in TOP TIER condition. It had extra parts, all the paper work, I feel like a got the most amazing car for half of the price of a brand new JCW, but it feels new in every aspect. Will recommend this dealership for sure.

Every time I come here, there seems to be some kind of problem, whether it's a delay, overpricing,…read moreor another issue that ultimately requires manager involvement. At this point, I would estimate that 99% of my service visits have ended with me having to speak with a manager. My most recent experience was especially disappointing. I brought my car in for a battery replacement, and afterward discovered that approximately $30 in quarters that I kept in a bag inside my vehicle was missing. The change was there before I dropped the car off and was gone when I got it back. On top of that, my car wasn't even washed. After spending more than $500 on a battery replacement, I expect significantly better service, attention to detail, and respect for a customer's vehicle and belongings. Unfortunately, this experience was the last straw after repeated issues here.