We have used 3 R's for a good amount of work when we bought the house: front and back yard…read morefencing, a range of interior fixes and upgrades. They were, and are fabulous, so of course I called them again. The owner called me within 3 minutes of sending a request for help! He showed up the next morning with another employee who assisted by immediately getting in the crawl space to check on the foundation and moisture barrier. Meanwhile, the owner assessed the problem, checked all the other down spouts around the house, and talked my son through taking the drain pipe down, a neat trick to assess bolt sizes, and how to counter the problem for the future. All the while offering calming comments and assorted helpful hints. Really, Duane, the owner, all employees and sub-contractors have been professional, congenial, diligent workers, and produce the results we have asked for. Great consistency. I whole-heartedly give 3 R's the highest recommendation possible.

Workmanship was okay, but actual labor was significantly less than estimated labor. Since project…read morewas almost 100% labor, the cost estimate for this project seems over-inflated to me. Attempts to negotiate a credit so that the cost better reflected the actual labor performed were rejected. I will definitely recommend getting several other estimates before considering this company.

Paid for a complete roof replacement in 2022. They pulled off the old roof, and then a big storm…read morecame in. The rain leaked through and water-stained our cedar ceilings. He told us he's going to make it right and even sent people out to assess the damage and determine what it would take to remove the staining from the ceiling. This dragged on forever; in the meantime, additional rainstorms showed that they had not properly flashed around the skylights. They did fix those issues, including replacing one of the skylights at no cost. But the ceiling issue was never resolved. It dragged on for years, and we tried to be understanding and patient. We heard claims that the insurance company would be involved to help rectify. Nothing came of it, and our texts were soon ignored. The ceilings are still water-stained.

I emailed Jason to get an estimate for a home addition and was very disappointed. He began by…read moreemailing me back strictly "send building plans for estimate" as the subject of an email with nothing else. Then he calls me and proceeds to tell me that "contractors don't like to work with owners as generals" to that I replied with "well, we have been trying to find a general, but it was too far above our budget to include that as well". Then he proceeded to ask questions, which is fair, but in a condescending tone and with zero respect. Once I sent him our approved plans, he sent a list of aggressive questions without any context or having bothered to look at our plans. I was ready to give our business to this company, but could not believe how he was interacting with me. I'm sure he expected a man to answer the phone and when it was a woman, he felt that he could speak to me however he pleased. I hope he learns from this experience and treats potential customers with more respect next time.

Where to begin....Friendly,knowledgeable,hardworking,did an excellent job and the best part was…read moreMina the manager. I recommend these guys and gal to everyone. in fact 2 neighbors asked about the job. Great people to work with..and a beautiful new roof.

They were amazing! They were able to see and fix my problem within an hour of me calling them…read more They were quick, efficient, and understanding of my hurried situation. I would use them again anytime. I highly recommend

Please note dates of positive reviews possibly under prior owners. Years ago they did a great job…read moreinstalling new gutters on our home. Now we have one span that the paint is bubbled I requested they look at as to suggestions. Was told rep here on Wed..no show. Have repeatedly called, no response as it has now been two weeks. I have never written a negative review but want people to know current management issues I experienced.

My next-door neighbor has used them and I am beyond getting up on the ladder to clean the gutters…read more They were here almost an hour and blew the pine needles off the roof, cleaned the gutters and flushed them plus the downspouts. Cleaned up after they were done - very professional and friendly.

John came out to see what work was needed, he gave me a quote and as I needed it done Friday…read morethrough Monday he scheduled it for Friday/Saturday. The workers were pleasant, informative, conscientious and diligent. Work was finished Saturday morning and it looks great. I'm very pleased and will call them next time something needs fixing.

Urban Works is a great company. The owner came out looked at the project, gave me a very reasonable…read morebid and more than fulfilled his promises. Were there small issues? Never did any home improvements that there weren't. They were immediately addressed , john ,the owner, really listened and worked with us to get exactly what we wanted. I have a beautiful extension on my patio with a polycarbonate roof. And poles to hang my hammock. Life is good. I highly recommend UrbanWorks. 6 months later........Unfortunately my new rook leaks horribly. I have contacted John repeatedly. He is always very kind and understanding, BUT my roof still leaks.

I have used this company for a number of repairs, painting, deck work and fix up work…read more Very highly recommend this company. Fantastic communication, honest, hard working and i have total trust in their ethics and workmanship. The pricing is very fair, far better than most of the Salem area.

Charles replaced, repaired and did a great job on our fence. Very professional and priced well!read more

Do not ever use this company for anything.. its been 41/2 months they put wood on the bathroom…read morefloor and never came back.. serve pro is part of them too. Had a hot water heater leak in the back bedroom and the water leaked under the floor in the bathroom next to it. Tore everything out of the bathroom and bedroom and never came back. Serve pro dried the floors and that's it. Never ever ever use these losers s. Have had to hire another contractor to put everything back together..​ they charged the insurance company $17.000.00 dollars. For doing nothing.

McGinnis Restoration and Construction were contracted to repair and restore an upstairs bathroom…read morethat had leaked into the downstairs bathroom causing damage in both. The drywall repair was horrible and did not match the rest of the room. The painters did not do a good job of matching the paint color nor the level of gloss. They came out a second time and did an even worse job of painting, not to mention that they painted halfway up other walls that were not damaged, and even into another room that was not involved. They got paint on the floors, the commodes, and light switches. I took photos and sent them to the project manager and he said he would send them out again, he even came by to look at it. The painters were "sick" the next time they were scheduled to come out, and when I reached out again, I was told they were way behind. They never returned. Additionally, we had another leak from the bathroom upstairs down the wall of the downstairs bathroom. Again, I took photos and sent them to the project manager. The plumber came by and cut a hole in the drywall and could not find a cause for the leak other than the fact that when the new tub was put in place, they did not put down any sort of sealant where the base of the tub should meet the floor. I contacted the project manager again. Our home was left in worse shape than the original leak.

I chose this company because the owner is a friend of a friend. Had gutters installed in the fall…read moreof 2020 on a house we own in the valley my daughter lives in. We live in Central Oregon. Crew arrived the day promised. Friendly and seemed to have done a good job. First rain water was pouring out of a corner by the front door. They had neglected to attach the two runs and seal the corner. I have contacted them three times about this issue. Twice I spoke to a person and the third time I had left a detailed message. They never came back and repaired as stated.

This company gets one star only because they showed up when they said they would to give an…read moreestimate on gutter repairs. Unfortunately, they didn't show up on the day they scheduled to do the work nor the next two days they promised to come out. The co-owner (Gage) explained they got stuck on jobs and couldn't come out but promised the third day they would be there by noon. That was two weeks ago and the last I heard of them. I have since contracted with another company.