Honestly, I don't know who keeps giving this dentist good reviews but they're likely paid reviews. I haven't been here for a few years and I'm glad I left. As others have said, this dentist especially Dr. Yip is quite the bi*ch -- always late and extremely rude, belittles and gaslights you as if you did something wrong even though you had to wait 30-40 minutes for her to get her shit together. Also, she will upsell the living daylights out of you. She doesn't care, she only cares about MONEY. AVOID at all costs. I'd give it a 0 stars if I could. read more

I've been coming to Dr. Yip for 4 years and she's the best dentist I've ever had. She gives great care, communicates clearly, is easy to schedule with, and makes the dentist visit as pleasant as possible. She's very welcoming and worked with me through my Invisalign treatment. I've recommended multiple friends and coworkers to her and will continue to do so. Don't let the location of the clinic scare you, Dr. Yip is absolutely worth the visit. read more

Based on my experience, I would not recommend this office. When I arrived early for my first appointment, there was only one employee in the entire building, serving as both receptionist and dentist, which led to me being seen about 40 minutes late, with no apology for the delay. The exam and initial cleaning felt rushed despite my having many serious oral health concerns. What bothered me most was that when I tried to ask basic questions during the exam, the dentist cut me off, said she was running into her lunch break to see me, and essentially suggested that because I had so many issues, she didn't have time to go through and explain any of them. The actual dentistry was fairly rough and the cleaning was certainly not thorough. I was checked out with little explanation of next steps. As someone already insecure about my teeth and finally taking steps to address them, I left feeling belittled and unfairly blamed for the delay. Short staffing may have been a factor, but that does not justify guilt tripping a first time patient for just existing lol. Overall, the experience felt extremely unprofessional and discouraging. I will not be returning. read more

Worst dental experience I've ever had avoid this establishment at all cost. The dentist is rude dismissive and always late.

I've been with Dr. Yip (and also Dr. Lee) for over 4 years now, and have always had such a wonderful experience with both of these providers! Dr. Yip in particular has truly been a gem throughout the extensive dental work that I've had done over the years (crowns, fillings, root canals, etc.). She and Dr. Lee have been the most compassionate and knowledgable dental providers that I have ever had. It's very obvious to me that they both care deeply about their patients, and go the extra step to tailor treatment plans to their patients' goals. If you're looking for skilled dental providers who focuses on patient education, this is the place to go! I'm unfortunately moving out of the area, but I'll miss the both of them dearly. The only minor drawback is that the current location is not the most accessible, but I'm told that there are plans in place to move the practice to a more central area! read more

Dr Yip is a very honest and trustable dentist. She definitely does a good job. I think out of all my years of going to a multitude of dentists, she provided the most in depth cleaning. She has a lot of cool and interesting equipment/gadgets like devices I haven't seen at other offices. She's very transparent as to what's going on and guides you to what she's doing/what needs to be done. She is very efficient in her work. The office is extremely clean and organized! You may be scared away based on the location but it is actually a very lovely office. This is definitely going to be my go to dental office while I live in SF. read more

ConfiDental Smile - General Dentistry Near Me - San Francisco, California

Great customer service and great quality of care. I had no issues with my first appointment. Looking forward to my next appointment.

Dental clinic in the middle of tenderloin. I visited this clinic few months ago to have a cleaning, but Dr. Yip gave me a very rude attitude the whole time of the procedure. You can even tell that she looked so pissed i don't know why. She keeps telling me that she has next appointment coming.. okayyy?? After that I didn't comeback again because the location was so sketchy and A LOT OF HOMELESS people around. There's alot of Good dental clinic in the city don't waste your money and time here. read more

I have been a patient of Dr. Yip's for 4 years and she is one of the best dentists I have ever been to. We originally chose this practice because of the location. We live just a block away. But we were pleasantly surprised at the expertise and professionalism of Dr. Yip. She is honest and knowledgeable and will give you options for your care so you may make an informed decision as to what is right for you. Dr. Yip genuinely cares about her patients! I would recommend this practice to anyone in the Bay area! read more

I saw Dr. Yip for the first time today and had an excellent experience. She takes her time with new patients which was greatly appreciated. She also caught changes to my teeth that other dentists hadn't ever mentioned to me before. I feel more informed overall and am glad I found her office. read more

She is a wonderful person and a very knowledgeable dentist. She is great with making recommendations that suit my oral care needs. 5 stars all the way! read more

Great place! Dr. Yip was incredibly informative about everything. Highly recommend other people in SF go here.

Dr. Yip is the absolute best and most professional dentist! She is thorough, kind and a great resource for anything teeth! Not only did I have normal cleanings and check ups with her, but I also got my Invisalign through her. I strongly believe my journey to straight teeth was heavily aided by frequent check ups with Dr. Yip monitoring my progress. After less than one year, I am very satisfied with my smile and it's all in thanks to her! read more

ConfiDental Smile - Before and after Invisalign - General Dentistry Near Me - San Francisco, California

Dr. Yip is the best dentist I've ever had; I've had some terrible experiences in the past! When I first moved to the Bay, it was important for me to find a dentist that I could trust and communicate with. Three years later, I know I made the right choice! Her team is small but mighty, always super polite and very transparent about procedures, cost, and makes sure I understand my options. I deeply appreciate the staff's amount of care and support, and they are extremely knowledgeable. Dr. Yip has always kept a super clean office, and she has taken all the necessary measures to adapt to covid. I needed a filling last year and had to present a negative covid test result before my appointment. All the rooms have an air filtration system, and everything is sanitized. Thank you for the small bit of normalcy that visit brought to my life during a pandemic. If you need a referral to a specialist, she has an extremely caring and professional network of doctors she works with! Trust me; you are in good hands! Dr. Yip truly cares about her patients! Thank you for taking care of me and my teeth! read more

My insurance changed and I needed to find a new dentist. I've also needed dental work my whole life, so having a doctor who could take over and care for me means a lot. Dr. Yip has been phenomenal. Her examinations are thorough and her recommendations for care are spot on. The crownwork she has done is like art. The lab she works with makes beautiful pieces that are incredibly accurate in structure to the rest of my teeth. The accuracy has also somewhat helped my overall alignment. I appreciate her honesty during our appointments and that she is also a nice a cool person. Definite 5 STARS read more

I've been going to ConfiDental Smile for over a year now. They took care of me very well and has always been very transparent. After switching from a different office, ConfiDental definitely has more tools and more tech to keep up with their patient's history and make sure that they are taken care of with each visit. They've been giving me small tips every time I come in for a cleaning, and I've been able to slowly develop better dental hygiene habits. My teeth feels cleaner and healthier than ever. They are also very gentle when cleaning my teeth. I always hated getting my teeth cleaned because it would hurt so much, but after my first visit and realizing that teeth cleaning does not need to hurt, I'm not dreading my next visit anymore. They've also changed up their process during COVID. Patients will need to sanitize their hands when they come in, temperature is checked, PPE is worn and no aerosol during cleaning. If they do need to do anything that may require equipment that produce aerosol, a negative COVID test is required. These process changes makes me feel safe when seeing the dentist. They are also asking patients to donate $15 if they can since they have less business and have to invest in the process changes. Please donate if you can! :D read more

Dr Yip is the best.. Her office is now open and seeing new patients. I was a little hesitant due to the the COVID but Dr Yip and her staff are three steps ahead of the game by sanitizing, cleaning, and taking all precautions in safety for their patients.. I was amazed and felt very safe and confident.. Dr Yip is extremely knowledgeable, respectful, really listens and gives you more options for you overall teeth health, care and finances.. Words to live by in these times... THANK YOU... I APPRECIATE YOU... Thank You Dr Yip and Staff I appreciate all that you do... Joe.A read more

I selected Confidental Smile purely because it was the closet dental practice to my apartment at the time. But even after I moved away from San Francisco I still kept going because the professionalism and service of both Dr. Lee and Dr. Yip is unparalleled! I have seen both Dr. Lee and Dr. Yip and they are both extremely personable and kind. They somehow manage to make dental visits something that I would look forward to! The office interior is also very modern and well maintained. Unfortunately I moved further away from the practice and it no longer makes sense for me to remain a patient here, but I would thoroughly recommend Confidental Smile to anyone who lives in San Francisco or close to San Francisco. read more

Dr. Yip is extremely knowledgeable and friendly! I've never had a dentist that explains tooth hygiene as well as she did. She's very authentic and genuinely interested in the health of her patients. read more

I rarely write online reviews because it is not easy to know for sure if you can trust it. I want to share my experience to help the others make an informed decision in choosing this dental office. I chose Dr. Yip at ConfiDental Smile mainly because the location and it is at my insurance's network. I was unsure how the service is first. I figured I will choose another dentist if it does not work out for me. The office is not located at the best neighborhood in San Francisco, but I believe it is safe in the daytime. I found Dr. Yip very knowledge and professional. It is easy to make an appointment. The equipment is newer than my previous dental office. I found that she's honest about the condition of my dental health and how I could make the teeth last longer. I am very satisfied with the services I received in 2 months. I saw one of the reviews about 10 new fillings. I guess the procedure may refer to using composite fillings for receding gums. I read that mild gum recession may not requirement treatment, but some patients can be benefited from the repairing of exposed roots. Basically, it may reduce the chance food will stuck between the gum and roots. Maybe it is more for cosmetic reason. Dr. Yip also handles the insurance paper work, which is understandable as a lot of dental/medical offices could not hire extra assistants to do the work. During the appointment Window, sometimes Dr. Yip needs to answer a call or delay start of the appointment. This is common in any medical / dental office. Dentists often work on a few patients at the similar scheduled Window. Sometimes dental procedures take longer than planned because it requires precision. I don't have issue with the actual work started like 20-30 minutes late. It is better to get things done right than in a hurry. I found Dr. Yip trustworthy and skillful. I intend to visit this dental office for the next many years. read more

Dr. Yip has been my favorite dentist thus far! She has really been supportive in my oral care and will break down the types of procedures I will need. I like that she is honest and does not judge at all! I came into this office so scared because of past dentists that have made me uncomfortable. However, few months into this office, I always look forward to my appointments. She works alone which is something I also enjoy. Dr. Yip makes the office environment feel very welcoming. I'm sure she sees many patients on a daily basis but it truly makes me feel welcome when she remembers me/ what I do for work/ checks in on me! read more

I visited this practice 4 years ago, shortly after moving to San Francisco. I think this practice may have recently opened at the time. I have had good dental health throughout my entire life, with only 1 new filling in the past 20 years. After taking some x-rays and doing an exam, Dr Yip told me that she wanted to give me 10 new fillings! It was the craziest thing I've ever heard, especially given my healthy history and regular cleanings. I told her no thanks, I need to get some other opinions. I then went to 3 other dentists to get additional opinions, using the same images from Dr Yip, as well as new images taken at the other dentists. None of the other dentists shared Dr Yip's diagnosis. I eventually settled on an experienced, conservative dentist who does not jump to drill holes in my mouth. 4 years later, and I still have great dental health, no pain or any issues, and without all of the unnecessary fillings. I believe Dr Yip tried to look for opportunities to upsell me on unnecessary services so she can charge more money. This also happened elsewhere on the bill, where she was able to charge the insurance company some amounts for explaining to me the basics of how to brush my teeth, as if I don't know. Unfortunately, when it comes to upselling on unnecessary dental fillings, you are actually causing your patient harm by drilling into otherwise healthy teeth! I am glad that I dodged a bullet with this shady dentist by doing some additional due diligence, and avoided getting my healthy mouth ruined. However, the additional research and dental opinions were costly to me in time and money. I saw lots of positive reviews on here and that's why I visited this practice, but I had a very negative experience. This dentist is more interested in making money than in the best interest of her patients. You can't trust someone like that, especially not with your health. I think many of the positive experiences on here may be from people blindly trusting a Doctor who takes time to explain things in detail, even though this person may not ultimately have the best intentions in serving your long-term health. read more

Update: the scheduling/communication issues have been solved. Last 2 appointments went smoothly.

Dr. Yip has taken good care of my teeth for the past few years and I'm beyond happy. She's thorough in her work, always nice in her demeanor, she has great recommendations and tips for oral care. I've never had to wait for my appointments and procedures are done quickly. Thank you Dr. Yip! read more

The five start reviews and the fact that she was in network brought me to this disaster. Went in towards the end of the pandemic to get a cleaning was told that I needed a root canal and crown. The cleaning was not a great experience that is where I should of ended. She did not have extra help around the office or during any of my procedure. She had a hard time getting the mold correctly and forcibly made the crown fit. I spitted a piece of my tooth and clean myself towards the end. I been in discomfort for almost two years and today my new dentist told me that I will need a new crown. You can clearly tell that the reason I been in discomfort all this time is because of her poor work(the X-rays don't lie). She will try to sale you everything and anything. I bought the toothbrush that was trash and her extra cleaning service which is a just minty toothpaste. She will also rush so she can to her next client leaving you with a confused look. I hope you read the one star reviews to avoid this catastrophe. read more

Found Dr Yip via yelp and I am so happy with her! After moving to SF from NYC, it was hard for me to finally switch over to local practitioners. Dr Yip was so friendly and really caring. She went through each of my x rays and took pictures of my teeth. She explained the work that I needed to have done and was super efficient. In fact, the 2nd time I went to her for fillings, she had me in and out in less than 45 min. Her staff are all wonderful too. Carolyn was so helpful in planning all my appointments and taking down my personal information. I am going to be recommending Dr Yip to my friends whenever they need a dentist in SF. read more

I found Dr.Yip through my insurance and am very glad I did. She didn't make me feel guilty about how I had treated my teeth in the past, instead explaining what could happen and why, and leaving it to me on whether I want to act on that info. That is surprisingly rare in a dentist. She first gave me a cleaning then said I should come back for a deep cleaning with anesthesia. As we were wrapping up I asked if it would be possible to just get the cleaning out of the way now and forgo the anesthesia -- at first she was hesitant, but found time to squeeze in the extra cleaning. That saved me another appt. which I was grateful for. She was also very transparent throughout the process, explaining that I would have to pay a little out of pocket for the deep cleaning, and stopping what she was doing to answer all of my questions and concerns. read more

Although it's tucked away in the Tenderloin district of SF, this is a top-notch dental clinic. There is a buzzer that you have to ring to enter. I arrived 15 mins before my first appointment to fill out some paperwork and the dental assistant walked me in immediately after--I didn't have to wait long at all. Dr. Michael Lee gave my teeth a deep clean and was extremely professional and thorough. I got to see scans of my teeth and Dr. Lee explained that I had areas of buildup. After the deep clean, Dr. Lee gave me some tips to prevent the buildup. I usually don't like visiting the dentist, but I had a very good experience here and learned a lot about how to maintain the health of my teeth. read more

Dr. Yip was friendly and professional. Throughout the visit she explained what she was doing and why, and always took the time to answer any questions I had. She also talked to me about sleep apnea and how it could be related to certain dental issues I was having. Additionally, I did not have to wait at all for my appointment (mid-morning, Wednesday) read more

This is a great dental practice where I have received state of the art dental care. I feel I am in good hands with Dr. Lee and Dr.Yip and-will be their patient for many years to come. read more

I am new to the area and chose Dr. Yip because she took my insurance and had high ratings. The ratings are right! I had a great visit with her. She patiently and kindly answered all my questions, made thoughtful suggestions, and made me less nervous to go to the dentist next time. It was easy to schedule the appointment and I did not feel unsafe in the immediate area around the office. read more

If you're a student don't worry, Dr. Yip accepts UCShip! Dr. Yip and her staff are some of the best I've had the pleasure of working with. Dr. Yip and staff go above and beyond to assist with any questions or concerns you may have. Dr. Yip takes the time to go over your dental health and provides genuine recommendations. The recommendations are genuine because Dr. Yip presents pros and cons, without pushing one side over the other. The office is very transparent. The office is upfront about what is covered by your insurance and how much a procedure will cost. I strongly recommend Dr. Yip! read more

I've been going to Dr.Yip for the last year and a half! I've had a crown implanted as well as some fillings done. I can tell that she genuinely cares about her patient's well-being and is not here for a quick buck. I usually don't like going to the dentist (who does?) but every time I visit Dr.Yip, she makes sure that I'm comfortable. Also Carolyn is super welcoming and is a pleasure to talk to! P.S- she has a tv you can watch while getting work done. I usually watch something funny to make me less nervous! read more

Dr. Yip and her entire staff are amazing! Super clean facility, all staff are very personable and the service is impeccable. Dr. Yip is very understanding and adjusts all of your procedures to what works for you financially, physically & emotionally (we all know how tough dentist appointments can be!). I hadn't been to a dentist in years and everyone in the office was very understanding and not condescending at all. I've definitely seen dentists that will reprimand you and basically make you feel like you're the worst for not going regularly. For our first appointment we did a thorough check up with x-rays and Dr. Yip established a game plan on how to handle everything that I would have to get done. Carolyn went over the costs of everything and helped me set up my appointments super easily! I've had a few appointments now and have had to get several cavities filled. Everything look sand feels great and I haven't had any issues with my teeth so far. Dr. Yip also gives very detailed aftercare instructions and even texted me a couple days after my appointments to check in on how I was doing. Honestly- do yourself a favor and pick up the phone to set up an appointment right now! read more

Dr. Yip and Carolyn (upfront associate) are wonderful! Carolyn sets the tone by being super friendly and thorough with all of the paperwork, insurance, etc. while engaging in some great conversations. Dr. Yip has proved to be a dentist that really cares about my dental/health needs as opposed to looking at me like a dollar sign. One time, she even squeezed in multiple fillings (that were supposed to take place in 2 sessions) into 1 session to accommodate my work schedule. She cares about the referrals that she gives me, and is always willing to discuss my overall dental plan. I will definitely keep coming. Keep up the great work Dr. Yip and Carolyn! :) read more

Dr. Yip is AMAZING!!! I felt like I have become more educated about my teeth in my very first visit with Dr. Yip than I have had from my previous family Dentist during my whole childhood. In the past, a dentist appointment seemed like a chore and burden to me. I didn't want to make the time to go because I just felt like I had more important priorities to take care of. However, Dr. Yip was very sincere and nice and exceptionally knowledgable about everything! She makes me actually want to go to the dentist! Dr. Yip thoroughly explained healthier habits to prevent buildup and maintain clean teeth. Before almost everything she did she would explain the tool and what she was trying to do with it so there were no surprises during the examination. Dr. Yip would also check up on me and ask how I was doing every so often. Also, there are TVs on the ceilings. Dr. Yip does her best to make yourself feel as comfortable as possible for examinations. Overall, Dr.Yip and her team were very time efficient and provided excellent service for me and my teeth! Carolyn, her assistant was also very welcoming and nice as if I had known her for years! She helped set up and follow through on future reservations and made my visit very easy for me. I would definitely be coming back for future dental related problems and would definitely recommend Dr. Yip to anyone seeking a spectacular dentist who will give you that ConfiDent smile read more

I hate the dentist. I would rather jump out of a moving plane than see a dentist That's why I was so pleasantly surprised with my visit to Confidental Smile. Dr. Yip is extraordinary knowledgeable, patient, and caring. The staff was so kind and welcoming. It felt like walking into your family's living room and having everyone greet you by name. If you're in the market for a local dentist--look no further. read more

Doctor Yip is a great dentist who is very patient and truly cares for her patient! I started visiting her last year and had 10 teeth fixed at her place. The service is always great, and I especially appreciate how I can get early morning appointments(~8am) and finish before work starts. What pushed me to write this review, however, is how helpful she is at this time of pandemic. Recently, her office has been closed for non-urgent appointments due to stay-at-home order, but when I called her and mentioned that the filling for one of my teeth had fallen off and caused some pain, she let me keep the appointment for this Thursday. She followed a very strict protocol for seeing patients at this time: I came in with masks, while she wore a complete PPE set covering her whole body and took my temperature as soon as I got in. There is a waiting period between patients for cleanup and each patient has to rinse their mouth with Hydrogen Peroxide for one minute. As a patient, I felt very secure after visiting her office. read more

Dr. Yip is super nice and great at her job. I'll be returning as a patient. Felt super comfortable getting a filling and she answered all of my questions patient. 1/26 Update: had some dental pain, got seen by Dr. Lee with a couple hours notice. He investigated all possible causes, helped put my mind at ease. Many dentists would suggest unnecessary work, not here. The staff goes above and beyond to give great care. Don't sleep on this place! read more

I'm a little ashamed to admit that I am normally not a fan of going to the dentist. I generally tried to go as little as possible in college which surprise surprise, led me to have some teeth issues a couple of years later. BUT this has all changed with Dr. Yip! Her and Carolyn have been so sweet and friendly, always taking time to make sure I'm comfortable and making sure to explain every step of the process to me. I've always gone in an out of all appointments on time, without any issue. They even follow up afterward to make sure I'm doing okay. I've honestly had such a great experience with Dr. YIp and her team, and plan on coming back as long as I can! I really can't recommend a better dentist at all. read more