The Ace rewards program is somewhat of a joke. I was there today to use my five dollar off of $30…read morecoupon. However, my total was 29.98 before tax and they wouldn't give me the five dollars off because I was not at $30. What a joke. Why bother having the reward program. Standard has to be $30 before tax but let's use a little discretion here absolutely ridiculous. This is the second time this has happened. I am done with Ace/hatchet hardware.

Great service and knowledgeable staff. Paint department is tops. Forget the big box stores…read more Their plants offerings are above the rest.

Love the resident dog. Excellent succulent and house plant selection. Lovely berry bushes. Amusing…read moreroadside sign that is updated regularly- gives me a chuckle on my way to work. Very good!

Great plants and excellent customer service. Miranda is knowledgeable, answered all our questions,…read morejust awesome

They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.

We are thrilled with the superb work of Kitchen and Bath World from beginning to end. We renovated…read moretwo bathrooms in quite different styles. The first is simple and contemporary, the second involved an intricate pattern of colorful tiles forming wall-size images. Sara worked with us on the design, asking many questions to understand our aesthetic aims and practical needs, and offering a variety of options for us to choose among to achieve our goals. She also provided a variety of very effective ideas and solutions, considering the physical constraints of the (relatively small) spaces, to ensure the best use of spaces and to create a very open feel in both bathrooms, all in a cost-effective manner. The actual construction was done in an extremely professional manner by workers who were not only highly-skilled but also friendly, considerate of our needs, and responsive to our questions and concerns as the projects progressed. Particularly impressive, amazing really, was the tile work performed by Cliff. The colorful bathroom involved laying more than 1,000 tiles, and cutting more than 100 tiles to create the intricate design. It also involved the fitting of the many tiles to very close tolerance specifications. Cliff was both masterful and highly conscientious in completing this tile work. The result is stunning. In addition, along the way in both bathrooms, specific questions arose about alternative approaches to implementing features of the design. Cliff identified and raised these questions for us to think about, and he offered aesthetically pleasing solutions. In short, Cliff's work was thoughtful, technically masterful, and informed by his strong sense of aesthetic beauty. We are most impressed by Kitchen and Bath World for their general approach, their implementation, and the final product in renovating both bathrooms. Kitchen and Bath World has our highest recommendation.

Came here recently because I needed tube sand for a project, and none of the hardware stores in…read moreAlbany (Tractor Supply, Lowes, Home Depot) had it. This store did, and when I talked to an employee here I was told it was an "optional" item to carry. I ordered it online, and when I arrived they couldn't find my order. How do you lose 140 pounds of sand? Anyway, they finally found it and I was on my way. Of note: this location is on a hill, and it is bracketed by two roads. The eastern-most one isn't actually an entrance and will lead to a dead end. You must enter from the western-most road. Also, there was a huge pothole in the driveway, which was disappointing for a store like this.

Hewitt's had me at "family owned." I have a soft spot for local businesses, so they get a bonus…read morepoint from the get-go. Then, several visits and purchases over the years make me feel comfortable and excited enough to revisit, mostly this location. The most recent visit was no exception. Colourful annuals fit for the spring were aplenty both in the front and the back of the store, and we found plants here that we hadn't seen at any other major garden centre in the Capital Region so far. Maiden grass was the awesome find on the most recent visit, and the staff at checkout answered our questions about plant care which was very helpful. The prices appear to be competitive, as we found both lower, equivalent, and higher prices compared to several garden centres in the area. Parking here has not been an issue and they have their own parking lot, and we appreciated they were open till 7pm when some other stores were closed. I hope they stay open for a long time.

A lawn and garden center should have good curb appeal to make a first impression, right? Among the…read moreHewitt's I have visited or driven by, this one does have good curb appeal, at least from driving by on Western Avenue. I wish their parking lot had more appeal though, it's badly in need of re-paving. Once you're actually inside, you'll find there's a lot more to check out than you can see from Western Avenue as well. Visiting at the end of the season is a bit of a 2-edged sword. They're out of a lot of things right now as they stock up for fall and Christmas promotions. But at the same time, you can get some really good deals on close-out items, as I did this time. This store is well staffed and everyone there was friendly and helpful. I'm looking forward to coming back here as their seasonal inventories change.

A Hardware Store on Steroids!…read more Our first visit to Hatchet Hardware of Troy was for some plumbing parts. When we first walked in, my thoughts were, 'they're not going to have plumbing parts...' I was totally wrong. This hardware store has it all - everything you expect in a local hardware store and then some. The entry to the store is filled with unique items for your home, trinkets, and gifts. It's a visual delight. Then you get into the heart of the store and there you'll find housewares and small appliances, landscape supplies, light bulbs...the list goes on. They even offer refills of cleaning supplies for environmentally conscious shoppers. Don't forget about upstairs which houses the plumbing supplies amongst other things. What's even better is the staff is friendly and helpful. If you haven't been yet, check it out!

I understand that there are hours for businesses, but if you're saying that you are open to a…read morecertain time they should stay open. I drove 28 minutes for something I needed at the store. And they closed four minutes early. I then went to Home Depot and spent $600. They lost out.

As a previous employee and now customer, leaving for a better job was so amazing. The place is…read moredirty, the staff is miserable and the stock is always horrible. If you're in the capital region, to go the location in Clifton Park. It's nicer, cleaner and overall I always have a better experience. Walmart in Troy is never a great location to go to. All the items are locked up, the self checkout is always closed and truthfully, this is a non bias opinion.

Dangerous and mismanaged store…read more Hello I am writing to you to discuss issues with The hoosick road store. I was in the at around 7pm shopping. First i would like to say this store is mismanaged. They are always low staff and the store is a mess. They recently installed 15 items or less at self checkout and do not enforce it. I was over in the cleaning area and there was a gang of teen guys maybe 15-19 hard to tell. There were riding in scooters and knocking over the febreze display and paper towels. There was NO security. I went to the front and told service desk to get security and what was happening. I left my items and went to walmart east greenbush The security personnel was no where to be seen while i was in there. You have no cop lot light light east greenbush ( and price chopper right around the corner.)Management in my opinion is horrible and there needs to be a big change now.No one ever answers the phone at this store when you call either.